Ubuntu
mozilla-thunderbird package

Thunderbird crashes and burns

Bug #63211 reported by Jibril Hambel
4
Affects Status Importance Assigned to Milestone
mozilla-thunderbird (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Suddenly, for no apparent reason (no updates at the time) Thunderbird crashes after the gui appears momentarily. Second crash in almost as many days, ive reinstalled and added all mozilla thunderbird pkgs. Its running on kubuntu dapper up to date as of 9/30 . Heres the cli error readouts:

mephisto@mephisto-laptop:~$ mozilla-thunderbird
X Error: BadDevice, invalid or uninitialized input device 166
  Major opcode: 144
  Minor opcode: 3
  Resource id: 0x0
Failed to open device
X Error: BadDevice, invalid or uninitialized input device 166
  Major opcode: 144
  Minor opcode: 3
  Resource id: 0x0
Failed to open device
/home/mephisto/.gtk_qt_engine_rc:62: error: unexpected character `{', expected character `}'
DOUBLE-CLICK: 250 --> -1 THRESHOLD: 8 --> -1
(Gecko:7854): Gtk-CRITICAL **: gtk_widget_get_parent_window: assertion `GTK_IS_WIDGET (widget)' failed

(Gecko:7854): Gdk-CRITICAL **: gdk_pixbuf_get_from_drawable: assertion `src != NULL' failed

(Gecko:7854): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_n_channels: assertion `pixbuf != NULL' failed

(Gecko:7854): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_bits_per_sample: assertion `pixbuf != NULL' failed

(Gecko:7854): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_width: assertion `pixbuf != NULL' failed

(Gecko:7854): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_height: assertion `pixbuf != NULL' failed

(Gecko:7854): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_rowstride: assertion `pixbuf != NULL' failed

(Gecko:7854): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(Gecko:7854): Gtk-CRITICAL **: gtk_widget_get_parent: assertion `GTK_IS_WIDGET (widget)' failed
/usr/lib/mozilla-thunderbird/run-mozilla.sh: line 131: 7854 Segmentation fault "$prog" ${1+"$@"}
mephisto@mephisto-laptop:~$ mephisto@mephisto-laptop:~$ mozilla-thunderbird
bash: mephisto@mephisto-laptop:~$: command not found
mephisto@mephisto-laptop:~$ X Error: BadDevice, invalid or uninitialized input device 166
X: user not authorized to run the X server, aborting.
mephisto@mephisto-laptop:~$ Major opcode: 144
bash: Major: command not found
mephisto@mephisto-laptop:~$ Minor opcode: 3
bash: Minor: command not found
mephisto@mephisto-laptop:~$ Resource id: 0x0
bash: Resource: command not found
mephisto@mephisto-laptop:~$ Failed to open device
bash: Failed: command not found
mephisto@mephisto-laptop:~$ X Error: BadDevice, invalid or uninitialized input device 166
X: user not authorized to run the X server, aborting.
mephisto@mephisto-laptop:~$ Major opcode: 144
bash: Major: command not found
mephisto@mephisto-laptop:~$ Minor opcode: 3
bash: Minor: command not found
mephisto@mephisto-laptop:~$ Resource id: 0x0
bash: Resource: command not found
mephisto@mephisto-laptop:~$ Failed to open device
bash: Failed: command not found
mephisto@mephisto-laptop:~$ /home/mephisto/.gtk_qt_engine_rc:62: error: unexpected character `{', expected character `}'
> DOUBLE-CLICK: 250 --> -1 THRESHOLD: 8 --> -1
> (Gecko:7854): Gtk-CRITICAL **: gtk_widget_get_parent_window: assertion `GTK_IS_WIDGET (widget)' failed
bash: syntax error near unexpected token `('
mephisto@mephisto-laptop:~$
mephisto@mephisto-laptop:~$ (Gecko:7854): Gdk-CRITICAL **: gdk_pixbuf_get_from_drawable: assertion `src != NULL' failed
bash: syntax error near unexpected token `:'
mephisto@mephisto-laptop:~$
mephisto@mephisto-laptop:~$ (Gecko:7854): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_n_channels: assertion `pixbuf != NULL' failed
bash: syntax error near unexpected token `:

Am i missing something obvious?

Revision history for this message
John Vivirito (gnomefreak) wrote :

Thanks for your bug report. Could you please try to obtain a
backtrace by following the instructions on
       http://wiki.ubuntu.com/DebuggingProgramCrash.
This will greatly aid us in tracking down your problem.

Changed in mozilla-thunderbird:
status: Unconfirmed → Needs Info
Revision history for this message
Jibril Hambel (slackrat) wrote : Re: [Bug 63211] Re: Thunderbird crashes and burns

On 10/1/06, John Vivirito <email address hidden> wrote:
> Thanks for your bug report. Could you please try to obtain a
> backtrace by following the instructions on
> http://wiki.ubuntu.com/Debuggi​ngProgramCrash.
> This will greatly aid us in tracking down your problem.
>
>
> ** Changed in: mozilla-thunderbird (Ubuntu)
> Status: Unconfirmed => Needs Info
>
> --
> Thunderbird crashes and burns
> https://launchpad.net/bugs/632​11

Dear John,

Well, I went through all the steps to backtrace via gdb, and​ as i got
to the end, my system
announced an update avialable,​ and of course ....
surprise, it​ included thunderbird . Ive attached the changes and txt
file from gdb, but as this was my first real debugging effort using
gdb, i think I need to figure out what args go in the final run???
still new here to debugging. Hope this helps?

The update, and removing my old thunderbird ./ file (where, by now, i
suspect the crash was caused by one of the TB 'themes' ....once the
old thunderbird file was removed, the latest update ran smoothly.

Really hope this gives a clue as to what was going on before the update.

Cheers

Revision history for this message
Jibril Hambel (slackrat) wrote :

On 10/3/06, GF Hambel <email address hidden> wrote:
> On 10/1/06, John Vivirito <email address hidden> wrote:
> > Thanks for your bug report. Could you please try to obtain a
> > backtrace by following the instructions on
> > http://wiki.ubuntu.com/Debuggi​ngProgramCrash.
> > This will greatly aid us in tracking down your problem.
> >
> >
> > ** Changed in: mozilla-thunderbird (Ubuntu)
> > Status: Unconfirmed => Needs Info
> >
> > --
> > Thunderbird crashes and burns
> > https://launchpad.net/bugs/632​11
>
> Dear John,
>
> Well, I went through all the steps to backtrace via gdb, and​ as i got
> to the end, my system
> announced an update avialable,​ and of course ....
> surprise, it​ included thunderbird . Ive attached the changes and txt
> file from gdb, but as this was my first real debugging effort using
> gdb, i think I need to figure out what args go in the final run???
> still new here to debugging. Hope this helps?
>
> The update, and removing my old thunderbird ./ file (where, by now, i
> suspect the crash was caused by one of the TB 'themes' ....once the
> old thunderbird file was removed, the latest update ran smoothly.
>
> Really hope this gives a clue as to what was going on before the update.
>
> Cheers
>
>
 And the gdb txt file, attached

GNU gdb 6.4-debian
Copyright 2005 Free Software Foundation, Inc.
GDB is free software, covered by the GNU General Public License, and you are
welcome to change it and/or distribute copies of it under certain conditions.
Type "show copying" to see the conditions.
There is absolutely no warranty for GDB. Type "show warranty" for details.
This GDB was configured as "i486-linux-gnu"..."/usr/bin/mozilla-thunderbird": not in executable format: File format not recognized

(gdb) handle SIG33 pass nostop noprint
Signal Stop Print Pass to program Description
SIG33 No No Yes Real-time event 33
(gdb) set pagination 0
(gdb) run <arguments, if any>backtrace
Starting program: <arguments, if any>backtrace
No executable file specified.
Use the "file" or "exec-file" command.
(gdb) file
No executable file now.
No symbol file now.
(gdb) backtrace file
No stack.
(gdb) run <arguments, if any>
Starting program: <arguments, if any>
No executable file specified.
Use the "file" or "exec-file" command.
(gdb) run <arguments, if any>[1@m[1@o[1@z[1@i[1@l[1@l[1@a[1@-[1@t[1@h[1@u[1@d[1@n[1@n[1@d[1@e[1@r[1@b[1@i[1@r[1@d any>any>ny>y>>
Starting program: mozilla-thunderbird
No executable file specified.
Use the "file" or "exec-file" command.
(gdb) thmozilla-thunderbird
Undefined command: "mozilla-thunderbird". Try "help".
(gdb) exit
Undefined command: "exit". Try "help".
(gdb) kill
The program is not being run.
(gdb) quit

Revision history for this message
John Vivirito (gnomefreak) wrote :

Ok so removing a theme fixed it? what theme was it and where did you get it from?

Revision history for this message
Jibril Hambel (slackrat) wrote :

On 10/3/06, John Vivirito <email address hidden> wrote:
> Ok so removing a theme fixed it? what theme was it and where did you get
> it from?
>
> --
> Thunderbird crashes and burns
> https://launchpad.net/bugs/63211
>

It was after Phoenicity (sp) from the Mozilla thunderbird link to
themes........er, was the gdb txt what you needed, for my own future
reference? Was i supposed to supply a (gdb) argument as one of the
last steps?

Cheers
Jibril

Revision history for this message
John Vivirito (gnomefreak) wrote :

A theme from the mozilla site caused this problem. Yes the backtrace was fine.

Changed in mozilla-thunderbird:
status: Needs Info → Rejected
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