Upgrading from dapper to edgy fails if KDE 3.5.4 is present

Bug #63694 reported by Mitch Golden
2
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Undecided
Unassigned

Bug Description

I had pretty much a virgin machine that I had built as follows:

*) Build a machine from the Ubuntu Dapper CD (*not* Kubuntu).

*) Log in and install all updates

*) Install easy-ubuntu

*) Install the latest version of KDE as described here:
http://kubuntu.org/announcements/kde-354.php

*) OK, now try to upgrade it using Adept. I edited all the "dapper"s in the repository list to "edgy"s and did a full upgrade, and Apply.

*) Ran for quite a long time. After about 60% of the way through, it stopped, claiming that that continuing would break a package or cause some other problem (I don't remember the precise message, unfortunately). I see from the dpkg.log file it was finished with the localization files for openoffice. I don't know if there are any other log files that could tell me more exactly what the problem was.

*) The machine was fairly fubar. Adept refused to open again, claiming that there was some configuration problem. It requested using apt-setup and apt-get --update to see if that fixed things, but the former doesn't exist and the latter didn't help.

*) The machine refuses to reboot properly. If I don't use safe mode it just hangs, and if I do use safe mode it refuses to talk to the network.

The machine is an old Sony Vaio PCG-XG19, if that helps.

Revision history for this message
Sarah Kowalik (hobbsee-deactivatedaccount) wrote :

we'd really need the output from sudo apt-get update && sudo apt-get dist-upgrade to help. or by running update-manager -d, if you still have gnome installed.

Revision history for this message
Dennis Kaarsemaker (dennis) wrote : Re: [Bug 63694] Upgrading from dapper to edgy fails if KDE 3.5.4 is present

> *) Install easy-ubuntu
> *) Install the latest version of KDE as described here:
> http://kubuntu.org/announcements/kde-354.php

 status Rejected

EasyUbuntu is unsupported, as well as packages from kubuntu.org

Revision history for this message
Mitch Golden (mgolden) wrote :

I will try this again. I am not 100% sure I had easyubuntu on the machine (95% sure). However, I would recommend not rejecting this bug because aside from the easyubuntu part, what I did was in every case precisely what was recommended on the ubuntu/kubuntu sites. The package manager was unable to determine in advance that the upgrade would fail, and left the machine in a pretty fubar state. This would be very bad if it happens to people with real data on their machines.

(Not to mention that most people will be upgrading machines with easyubuntu on them.)

Is there some way to determine from what's on the machine itself now where it was in the upgrade process so we can at least possibly track down where in the upgrade process it was when it decided to quit?

Revision history for this message
Sarah Kowalik (hobbsee-deactivatedaccount) wrote :

Seveas:

I expect that the kubuntu people do want to support and give clean upgrades for kde 3.5.4 on kubuntu.org --> edgy. After all, we do the sources for them too.

Revision history for this message
Mitch Golden (mgolden) wrote : Re: [Bug 63694] Re: Upgrading from dapper to edgy fails if KDE 3.5.4 is present

I am retrying this now and will do it with apt-get as requested. Further
research has indicated that it appears that I had not installed easyubuntu
yet before I did the upgrade. If I am unable to reproduce I will try it
with easyubuntu.

One point is that I am not suggesting "support" for anything other than
the install process. If it has a possibility of trashing the machine just
because I've installed some packages (slightly) outside of the recommended
norm I would argue that is a real problem! It should at the very least
look for the problematic situation in advance and not run.

   - Mitch

On Wed, 4 Oct 2006, Sarah Hobbs wrote:

> Seveas:
>
> I expect that the kubuntu people do want to support and give clean
> upgrades for kde 3.5.4 on kubuntu.org --> edgy. After all, we do the
> sources for them too.
>
> --
> Upgrading from dapper to edgy fails if KDE 3.5.4 is present
> https://launchpad.net/bugs/63694
>

Revision history for this message
Mitch Golden (mgolden) wrote :
Download full text (5.0 KiB)

OK, I have tried this again and have been able to pinpoint a bit better what happened.

First of all, I installed from the Dapper CD. Then, I added KDE3.5.4 as described in the link above. (I needed to edit xorg.conf as well, but that's a separate bug.) I rebooted, and then used adept to get the 36 security packages that remained. I rebooted again for good measure. I did *not* install easyubuntu.

First, I tried to do it with apt-get, and it wouldn't do the upgrade, as you can see from the attachment below.

I then did the upgrade with Adept. As before, it went to about 62% or so, and then it said it had a dependency problem. The package it said it was installing was libqt3-mt. There was a modal popup window, with just the OK button.

Because this time I had the show terminal window open, I could see what was going on. What's particularly interesting is that after the popup and the install bar stopped, the terminal windo showed that it continued installing.

After a while it seemed to have stopped, and it said that there were dependency problems with the following packages:

libqt3-mt
libartslc2a
libavahi-at3-1
kdelibs4c2a
openoffice.org-kde
koffice-libs
krita

I was unable to scroll or copy-paste what was in the terminal buffer without dismissing the modal error window, but when I did this Adept closed.

I will reboot this machine shortly, and I will see it if it's fubar. I can already tell that something is wrong, because I cannot reopen Adept.

---------------------------------------------

mgolden@vincent:~$ sudo apt-get update && sudo apt-get dist-upgrade
Ign http://kubuntu.org edgy Release.gpg
Get:1 http://security.ubuntu.com edgy-security Release.gpg [189B]
Get:2 http://archive.ubuntu.com edgy Release.gpg [189B]
Get:3 http://us.archive.ubuntu.com edgy Release.gpg [189B]
Get:4 http://us.archive.ubuntu.com edgy-updates Release.gpg [189B]
Get:5 http://security.ubuntu.com edgy-security Release [19.6kB]
Ign http://kubuntu.org edgy Release
Get:6 http://archive.ubuntu.com edgy Release [34.7kB]
Ign http://kubuntu.org edgy/main Packages
Err http://kubuntu.org edgy/main Packages
  404 Not Found
Get:7 http://security.ubuntu.com edgy-security/main Packages [14B]
Get:8 http://us.archive.ubuntu.com edgy Release [34.7kB]
Get:9 http://archive.ubuntu.com edgy/universe Packages [2678kB]
Get:10 http://security.ubuntu.com edgy-security/restricted Packages [14B]
Get:11 http://security.ubuntu.com edgy-security/main Sources [14B]
Get:12 http://security.ubuntu.com edgy-security/restricted Sources [14B]
Get:13 http://us.archive.ubuntu.com edgy-updates Release [19.6kB]
Get:14 http://us.archive.ubuntu.com edgy/main Sources [273kB]
Get:15 http://us.archive.ubuntu.com edgy/restricted Sources [1427B]
Get:16 http://archive.ubuntu.com edgy/main Packages [660kB]
Get:17 http://us.archive.ubuntu.com edgy-updates/main Packages [14B]
Get:18 http://us.archive.ubuntu.com edgy-updates/restricted Packages [14B]
Get:19 http://us.archive.ubuntu.com edgy-updates/main Sources [14B]
Get:20 http://us.archive.ubuntu.com edgy-updates/restricted Sources [14B]
Get:21 http://archive.ubuntu.com edgy/restricted Packages [4617B]
Fetched 3726kB in 16s (228kB/s)
Failed to fetch htt...

Read more...

Revision history for this message
Mitch Golden (mgolden) wrote :

Yep, the machine is toast. When I shut down, I see what I guess is a test
screen (with cirles and boxes, colors look wrong). When it tries to
reboot, I get nothing. I can't switch to the text consoles using
Ctl-Alt-F1 etc.

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