Ubuntu
ubiquity package

Intaller crash

Bug #64192 reported by mdubs on 2006-10-05

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubiquity (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

I attempted to install 6.06 on an IBM T41p for dual boot with Windows XP pro. Everything seemed fine until I clicked "install". Partitioning went fine and then the installer crashed and I received the text below. It asked me to attach /var/log/installer/syslog, /var/log/syslog, and /var/log/partman . I do not know how to get to these files. Please help me get these, I am new to Linux and need some guidance. Thank you.

We're sorry; the installer crashed. Please file a new bug report at https://launchpad.net/distros/ubuntu/+source/ubiquity/+filebug (do not attach your details to any existing bug) and a developer will attend to the problem as soon as possible. To help the developers understand what went wrong, include the following detail in your bug report, and attach the files /var/log/installer/syslog, /var/log/syslog, and /var/log/partman:

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 266, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 755, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 1114, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 550, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1263, in ?
    if install.run():
  File "/usr/share/ubiquity/install.py", line 284, in run
    if not self.copy_all():Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 266, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 755, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 1114, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontenTraceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 266, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 755, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 1114, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 550, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1263, in ?
    if install.run():
  File "/usr/share/ubiquity/install.py", line 284, in run
    if not self.copy_all():
  File "/usr/share/ubiquity/install.py", line 469, in copy_all
    os.lchown(targetpath, st.st_uid, st.st_gid)
OSError: [Errno 30] Read-only file system: '/target/boot'
d/gtkui.py", line 550, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1263, in ?
    if install.run():
  File "/usr/share/ubiquity/install.py", line 284, in run
    if not self.copy_all():
  File "/usr/share/ubiquity/install.py", line 469, in copy_all
    os.lchown(targetpath, st.st_uid, st.st_gid)
OSError: [Errno 30] Read-only file system: '/target/boot'

File "/usr/share/ubiquity/install.py", line 469, in copy_all
os.lchown(targetpath, st.st_uid, st.st_gid)
OSError: [Errno 30] Read-only file system: '/target/boot'

    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 266, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 755, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 1114, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 550, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1263, in ?
    if install.run():
  File "/usr/share/ubiquity/install.py", line 284, in run
    if not self.copy_all():
  File "/usr/share/ubiquity/install.py", line 469, in copy_all
    os.lchown(targetpath, st.st_uid, st.st_gid)
OSError: [Errno 30] Read-only file system: '/target/boot'

Revision history for this message

Vassilis Pandis (pandisv) wrote on 2006-10-05:

Could you please attach /var/log/installer/syslog, /var/log/syslog, and /var/log/partman to this bug, by commenting on the bug's web page? Thanks in advance.

Changed in ubiquity:
status:	Unconfirmed → Needs Info

Revision history for this message

mdubs (mjwessel) wrote on 2006-10-05: Re: [Bug 64192] Re: Intaller crash

As I said on the post, I am new to Linux and do not know how to get those
files. I would be happy to do so if you would help the newb with a method of
locating these files.

Thanks for the quick response!

Mike W

On 10/5/06, Vassilis Pandis <email address hidden> wrote:
>
> Could you please attach /var/log/installer/syslog, /var/log/syslog, and
> /var/log/partman to this bug, by commenting on the bug's web page?
> Thanks in advance.
>
> ** Changed in: ubiquity (Ubuntu)
> Status: Unconfirmed => Needs Info
>
> --
> Intaller crash
> https://launchpad.net/bugs/64192
>

--
What happens if a big asteroid hits Earth? Judging from realistic
simulations involving a sledge hammer and a common laboratory frog, we can
assume it will be pretty bad.
Dave Barry

Revision history for this message

Vassilis Pandis (pandisv) wrote on 2006-10-05:

Did you manage to install Ubuntu after all? If yes, then the files you need lie in /var/log/installer. In any case, click on the "add comment/attachment" link on the bug report, browse, go to "Filesystem" and then in '/var', then in 'log' then in 'installer'. Select the file, click OK and attach it.

Revision history for this message

mdubs (mjwessel) wrote on 2006-10-05:

I have not been able to install it. Will the method that you describe work
even though it has not been installed?

I am at work right now so I won't be able to try this yet but I appreciate
the help.

Thanks,

Mike W

On 10/5/06, Vassilis Pandis <email address hidden> wrote:
>
> Did you manage to install Ubuntu after all? If yes, then the files you
> need lie in /var/log/installer. In any case, click on the "add
> comment/attachment" link on the bug report, browse, go to "Filesystem"
> and then in '/var', then in 'log' then in 'installer'. Select the file,
> click OK and attach it.
>
> --
> Intaller crash
> https://launchpad.net/bugs/64192
>

--
What happens if a big asteroid hits Earth? Judging from realistic
simulations involving a sledge hammer and a common laboratory frog, we can
assume it will be pretty bad.
Dave Barry

Revision history for this message

Henrik Nilsen Omma (henrik) wrote on 2006-12-08:

Hi Mike,

The only way you would be able to get the files in that case would be if you reproduced the install procedure again (with the crash) and uploaded the files from the Live CD before turning off the machine. Please let us know if you are able to do that at this stage.

Revision history for this message

mdubs (mjwessel) wrote on 2006-12-08:

I very much appreciate your response, but this report is now quite old. I
was able to solve the problem through other means though. Thank you again
for your reponse.

On 12/8/06, Henrik Nilsen Omma <email address hidden> wrote:
>
> Hi Mike,
>
> The only way you would be able to get the files in that case would be if
> you reproduced the install procedure again (with the crash) and uploaded
> the files from the Live CD before turning off the machine. Please let us
> know if you are able to do that at this stage.
>
> --
> Intaller crash
> https://launchpad.net/bugs/64192
>

--
What happens if a big asteroid hits Earth? Judging from realistic
simulations involving a sledge hammer and a common laboratory frog, we can
assume it will be pretty bad.
Dave Barry

Revision history for this message

Henrik Nilsen Omma (henrik) wrote on 2006-12-08:

That's OK. Thanks for your quick response. I'm just trying to clear a backlog of old bug reports. I'll close this one now since we won't be able to proceed further.

Changed in ubiquity:
status:	Needs Info → Rejected

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