Ubuntu
cups package

Last two rounds of cups upgrades trash OpenOffice Sun-Weblog-Publisher

Bug #672013 reported by Roland Hughes on 2010-11-07

This bug affects 1 person

	Status	Importance	Assigned to
cups (Ubuntu)	Invalid	Undecided	Unassigned
openoffice.org (Ubuntu)	Won't Fix	Undecided	Unassigned
update-manager (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Binary package hint: cups

This worked flawlessly on KUbuntu 10.10 64-bit AMD until the last two rounds of CUPS upgrades. Now it can connect when new blogs are added and update information, but it dies trying to post.

Description: Ubuntu 10.10
Release: 10.10

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: cups 1.4.4-6ubuntu2.2
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic x86_64
Architecture: amd64
CupsErrorLog:

CurrentDmesg:
[ 25.850019] eth0: no IPv6 routers present
[ 38.333619] EXT4-fs (sda8): re-mounted. Opts: errors=remount-ro,commit=0
[ 55.255935] hda-intel: IRQ timing workaround is activated for card #1. Suggest a bigger bdl_pos_adj.
[ 109.840044] Clocksource tsc unstable (delta = -291206470 ns)
Date: Sat Nov 6 20:47:21 2010
InstallationMedia: Kubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
Lpstat:
device for Lexmark_Optra: socket://192.168.0.6:9100
device for Pro700_Series: socket://192.168.0.193:9100
device for Stylus_COLOR_880: parallel:/dev/lp0
MachineType: System manufacturer System Product Name
Papersize: letter
PpdFiles:
Pro700_Series: Lexmark 1020 Business Foomatic/pcl3 (recommended)
Lexmark_Optra: Lexmark Optra S 1855 Foomatic/Postscript (recommended)
Stylus_COLOR_880: Epson Stylus Color 880 - CUPS+Gutenprint v5.2.6 Simplified
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=78eeb960-dd8b-4a9c-acfe-a0c273de8838 ro quiet splash
ProcEnviron:
LANGUAGE=
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 12/05/2006
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS M2N4-SLI ACPI BIOS Revision 0704
dmi.board.name: M2N4-SLI
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2N4-SLIACPIBIOSRevision0704:bd12/05/2006:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N4-SLI:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Tags:

Revision history for this message

Roland Hughes (original-seasoned-geek) wrote on 2010-11-07:

BootDmesg.txt Edit (55.6 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.1 KiB, text/plain; charset="utf-8")
Locale.txt Edit (327 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (12.5 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (441 bytes, text/plain; charset="utf-8")
PrintingPackages.txt Edit (692 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.8 KiB, text/plain; charset="utf-8")
UdevDb.gz Edit (11.8 KiB, application/x-gzip)
UdevLog.gz Edit (25.1 KiB, application/x-gzip)

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2010-11-07:

How do you come to the conclusion that CUPS is the culprit here?

Did you up[date only CUPS and nothing else? Usually there come many more packages with the system updates.

The functionality which failed for you has nothing to do with printing. Did you see any evidence that CUPS is blocking it?

Try the following:

Run in a terminal window

sudo stop cups

This turns off CUPS. Can you post now?

Now run

sudo start cups

Does posting stop working again?

If you downgrade CUPS, are you able to post again?

Changed in cups (Ubuntu):
status:	New → Incomplete

Revision history for this message

Roland Hughes (original-seasoned-geek) wrote on 2010-11-07: Re: [Bug 672013] Re: Last two rounds of cups upgrades trash OpenOffice Sun-Weblog-Publisher

First update was pure cups and was the only change on the system since posting
this entry on November 5.

http://logikalblog.com/2010/11/05/end-the-recession-in-18-months-without-
spending-taxpayer-money/

After posting it I applied the cups updates which had been sitting there in
the notification thing for several days. I wrote a few other things, then
attempted to upload a new post. Upload failed. I re-installed the plug-in
just in case, still failed. I saw there were many more cups updates suddenly
released and assumed this was the typical break-it:fix-it:break-it:fix-it patch
history I've become used to, so applied this round of updates. Still broken.

Since I haven't done what most do to get around problems, forced the
installation of Sun Java, I assume it is some kind of tweak the visciously
fragile Java package we are now forced to endure.

My internet connection for this machine is an actual hard wire, not wireless
or USB, but my keyboard and mouse are connected via USB KVM switch which long
ago had a "patch" to networking for usb based network devices which
completely waxed its ability to switch between systems.

What perplexes me is that the plug-in can connect when a new blog is added AND
pull down the list of blog entry categories the site has to work with. The
update simply waxed the ability to post to a WordPress (don't know about other
types) based blogs. No, it's not the hose site, They haven't updated
anything in the blog side of business in roughly two years.

Is there a log somewhere which shows which updates were applied on which day?
If there is, and a simply command line method of backing each one out one at a
time, I can spend today backing out the updates until my new blog entry posts.
Then we will know which entry was the primary culprit, though it may have had
assistance from another patch.

On Sunday, November 07, 2010 06:22:37 am you wrote:
> How do you come to the conclusion that CUPS is the culprit here?
>
> Did you up[date only CUPS and nothing else? Usually there come many more
> packages with the system updates.
>
> The functionality which failed for you has nothing to do with printing.
> Did you see any evidence that CUPS is blocking it?
>
> Try the following:
>
> Run in a terminal window
>
> sudo stop cups
>
> This turns off CUPS. Can you post now?
>
> Now run
>
> sudo start cups
>
> Does posting stop working again?
>
> If you downgrade CUPS, are you able to post again?
>
> ** Changed in: cups (Ubuntu)
> Status: New => Incomplete

--
Roland Hughes, President
Logikal Solutions

http://www.theminimumyouneedtoknow.com
http://www.infiniteexposure.net

No U.S. troops have ever lost their lives defending our ethanol reserves.

First update was pure cups and was the only change on the system since posting 
this entry on November 5.

http://logikalblog.com/2010/11/05/end-the-recession-in-18-months-without-
spending-taxpayer-money/

After posting it I applied the cups updates which had been sitting there in 
the notification thing for several days.  I wrote a few other things, then 
attempted to upload a new post.  Upload failed.  I re-installed the plug-in 
just in case, still failed.  I saw there were many more cups updates suddenly 
released and assumed this was the typical break-it:fix-it:break-it:fix-it patch 
history I've become used to, so applied this round of updates.  Still broken.

Since I haven't done what most do to get around problems, forced the 
installation of Sun Java, I assume it is some kind of tweak the visciously 
fragile Java package we are now forced to endure.

My internet connection for this machine is an actual hard wire, not wireless 
or USB, but my keyboard and mouse are connected via USB KVM switch which long 
ago had  a "patch" to networking for usb based network devices which 
completely waxed its ability to switch between systems.

What perplexes me is that the plug-in can connect when a new blog is added AND 
pull down the list of blog entry categories the site has to work with.  The 
update simply waxed the ability to post to a WordPress (don't know about other 
types) based blogs.  No, it's not the hose site,  They haven't updated 
anything in the blog side of business in roughly two years.

Is there a log somewhere which shows which updates were applied on which day?  
If there is, and a simply command line method of backing each one out one at a 
time, I can spend today backing out the updates until my new blog entry posts.  
Then we will know which entry was the primary culprit, though it may have had 
assistance from another patch.

On Sunday, November 07, 2010 06:22:37 am you wrote:
> How do you come to the conclusion that CUPS is the culprit here?
> 
> Did you up[date only CUPS and nothing else? Usually there come many more
> packages with the system updates.
> 
> The functionality which failed for you has nothing to do with printing.
> Did you see any evidence that CUPS is blocking it?
> 
> Try the following:
> 
> Run in a terminal window
> 
> sudo stop cups
> 
> This turns off CUPS. Can you post now?
> 
> Now run
> 
> sudo start cups
> 
> Does posting stop working again?
> 
> If you downgrade CUPS, are you able to post again?
> 
> ** Changed in: cups (Ubuntu)
>        Status: New => Incomplete

-- 
Roland Hughes, President
Logikal Solutions

http://www.theminimumyouneedtoknow.com
http://www.infiniteexposure.net

No U.S. troops have ever lost their lives defending our ethanol reserves.

Revision history for this message

Roland Hughes (original-seasoned-geek) wrote on 2010-11-07:

I've identified just "what" got broke with the cups library updates, but not
which update busted it.

Please look at this entry, the last successful before the bug was introduced.

http://logikalblog.com/2010/11/05/end-the-recession-in-18-months-without-
spending-taxpayer-money/

Notice the bullet points under Phase 1 and Phase 2? In this original source
document these are actual bullet entries. Prior to the updates, they
translated.

I had to bust my "calculating your minimum billing rate" into three segments
to identify the problem, but look at this post.

http://logikalblog.com/2010/11/07/calculating-your-minimum-billing-rate-pt-2/

You see those numbered items. They were originally bullet points, but had to
be hacked to just text in the source document in order to get the post to
work. The other two sections posted cleanly without modification.

It appears the sun Weblog publisher plug-in is using one or more of the cups
libraries, either directly or indirectly via calls to OO functions which are
using them, when it figures out how to render this stuff for WordPress (and
probably all other blog engines).

This should help narrow it down quite a bit.

--
Roland Hughes, President
Logikal Solutions

http://www.theminimumyouneedtoknow.com
http://www.infiniteexposure.net

No U.S. troops have ever lost their lives defending our ethanol reserves.

I've identified just "what" got broke with the cups library updates, but not 
which update busted it.

Please look at this entry, the last successful before the bug was introduced.

http://logikalblog.com/2010/11/05/end-the-recession-in-18-months-without-
spending-taxpayer-money/

Notice the bullet points under Phase 1 and Phase 2?  In this original source 
document these are actual bullet entries.  Prior to the updates, they 
translated.

I had to bust my "calculating your minimum billing rate" into three segments 
to identify the problem, but look at this post.

http://logikalblog.com/2010/11/07/calculating-your-minimum-billing-rate-pt-2/

You see those numbered items.  They were originally bullet points, but had to 
be hacked to just text in the source document in order to get the post to 
work.  The other two sections posted cleanly without modification.

It appears the sun Weblog publisher plug-in is using one or more of the cups 
libraries, either directly or indirectly via calls to OO functions which are 
using them, when it figures out how to render this stuff for WordPress (and 
probably all other blog engines).

This should help narrow it down quite a bit.

On Sunday, November 07, 2010 06:22:37 am you wrote:
> How do you come to the conclusion that CUPS is the culprit here?
> 
> Did you up[date only CUPS and nothing else? Usually there come many more
> packages with the system updates.
> 
> The functionality which failed for you has nothing to do with printing.
> Did you see any evidence that CUPS is blocking it?
> 
> Try the following:
> 
> Run in a terminal window
> 
> sudo stop cups
> 
> This turns off CUPS. Can you post now?
> 
> Now run
> 
> sudo start cups
> 
> Does posting stop working again?
> 
> If you downgrade CUPS, are you able to post again?
> 
> ** Changed in: cups (Ubuntu)
>        Status: New => Incomplete

-- 
Roland Hughes, President
Logikal Solutions

http://www.theminimumyouneedtoknow.com
http://www.infiniteexposure.net

No U.S. troops have ever lost their lives defending our ethanol reserves.

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2010-11-07:

Can someone tell seasoned_geek how to downgrade packages to find out which package caused his problem?

Can also one of the OpenOffice.org developers look into this? Thanks.

Revision history for this message

Roland Hughes (original-seasoned-geek) wrote on 2010-11-07:

I know how to downgrade via Synaptic, what we do not have, or at least I do
not know, is how to identify which updates occurred in which order via that
nasty KPackageKit update manager. The updates have to be backed off one at a
time IN REVERSE ORDER to identify just who broke this.

On Sunday, November 07, 2010 11:10:46 am you wrote:
> Can someone tell seasoned_geek how to downgrade packages to find out
> which package caused his problem?
>
> Can also one of the OpenOffice.org developers look into this? Thanks.
>
> ** Also affects: update-manager (Ubuntu)
> Importance: Undecided
> Status: New
>
> ** Also affects: openoffice.org (Ubuntu)
> Importance: Undecided
> Status: New

--
Roland Hughes, President
Logikal Solutions

http://www.theminimumyouneedtoknow.com
http://www.infiniteexposure.net

No U.S. troops have ever lost their lives defending our ethanol reserves.

Revision history for this message

penalvch (penalvch) wrote on 2011-08-18:

Not an issue with the application that pushes updates but an update itself. Marking Invalid.

Changed in update-manager (Ubuntu):
status:	New → Invalid

Revision history for this message

penalvch (penalvch) wrote on 2011-08-18:

seasoned_geek, Thank you for taking the time to report this bug and trying to help make Ubuntu better. However, the Sun Weblog Publisher is not software package provided by the official Ubuntu repositories. Because of this the Ubuntu project can not support or fix your particular bug. Please report this bug to the provider of the software package. Thanks!

If you are interested in learning more about software repositories and Ubuntu the following pages should be informative:

1. http://www.ubuntu.com/project/about-ubuntu/components - information about Ubuntu repositories
2. https://help.ubuntu.com/community/Repositories - information regarding managing repositories

Your welcome to file a packaging report requesting that this be packaged into Ubuntu https://wiki.ubuntu.com/UbuntuDevelopment/NewPackages . Once accepted, we can work together on getting this fixed.

Changed in openoffice.org (Ubuntu):
status:	New → Won't Fix
Changed in cups (Ubuntu):
status:	Incomplete → Invalid

Revision history for this message

Roland Hughes (original-seasoned-geek) wrote on 2011-08-18:

Once again, a reason people are abandoning Ubuntu by the thousands.

On Thu, 2011-08-18 at 14:45 +0000, Christopher M. Penalver wrote:

> seasoned_geek, Thank you for taking the time to report this bug and
> trying to help make Ubuntu better. However, the Sun Weblog Publisher is
> not software package provided by the official Ubuntu repositories.
> Because of this the Ubuntu project can not support or fix your
> particular bug. Please report this bug to the provider of the software
> package. Thanks!
>
> If you are interested in learning more about software repositories and
> Ubuntu the following pages should be informative:
>
> 1. http://www.ubuntu.com/project/about-ubuntu/components - information about Ubuntu repositories
> 2. https://help.ubuntu.com/community/Repositories - information regarding managing repositories
>
> Your welcome to file a packaging report requesting that this be packaged
> into Ubuntu https://wiki.ubuntu.com/UbuntuDevelopment/NewPackages . Once
> accepted, we can work together on getting this fixed.
>
> ** Changed in: openoffice.org (Ubuntu)
> Status: New => Won't Fix
>
> ** Changed in: cups (Ubuntu)
> Status: Incomplete => Invalid
>

--
Roland Hughes, President
Logikal Solutions
(630)-205-1593

http://www.theminimumyouneedtoknow.com
http://www.infiniteexposure.net

No U.S. troops have ever lost their lives defending our ethanol
reserves.

Revision history for this message

Roland Hughes (original-seasoned-geek) wrote on 2011-08-18:

#10

Yet another reason everyone is migrating to OpenSuSE.

On Thu, 2011-08-18 at 14:39 +0000, Christopher M. Penalver wrote:

> Not an issue with the application that pushes updates but an update
> itself. Marking Invalid.
>
> ** Changed in: update-manager (Ubuntu)
> Status: New => Invalid
>

--
Roland Hughes, President
Logikal Solutions
(630)-205-1593

http://www.theminimumyouneedtoknow.com
http://www.infiniteexposure.net

No U.S. troops have ever lost their lives defending our ethanol
reserves.

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Ubuntucups package

Last two rounds of cups upgrades trash OpenOffice Sun-Weblog-Publisher

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cups package