UbuntuOne crashes when stopping synchronization; Bug Buddy is confusing
Bug #675579 reported by
David Owen
This bug affects 2 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Canonical SSO provider |
Invalid
|
Undecided
|
Unassigned | ||
bug-buddy (Ubuntu) |
Invalid
|
Undecided
|
Unassigned | ||
ubuntuone-client (Ubuntu) |
Invalid
|
Undecided
|
Natalia Bidart |
Bug Description
Everything starts when I tried to stop synchronization with ubuntu one of my folder "documents". Gnome stops working and I was forced to quit. From that instant "bug buddy" starts with a message requiring the installation of a system debugger since it hadn't catch enough information to fill a report (?).
That window insists in appearing continually. And when I force it to quit, good by gnome.
Solution?! I don't know. I've killed ubuntu one and removed "Bug Buddy" with synaptic, and things are normal again. But if I restart ubuntu one, the system keeps in creating processes (gnome windows?), a lot of them.
How do I fix this problem? Is this a bug? Thanks for any help.
mj
Changed in canonical-identity-provider: | |
status: | New → Invalid |
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Hello David,
I'm sorry Ubuntu One is not working as expected.
Can you please add detailed instructions on how to reproduce this issue?
Also, please detail what "gnome window" you're getting, sine I'm not sure what you're referring to. A screenshot would certainly help :-).
Likewise, please compress and attach all your log files under:
~/.cache/ ubuntuone/ log
and
~/.cache/sso/
Thanks!