Ubuntu
ubiquity package

No notification in Ubiquity for bad sectors

Bug #69176 reported by Dean Moreton
34
This bug affects 4 people
Affects Status Importance Assigned to Milestone
ubiquity (Baltix)
New
Undecided
Unassigned
ubiquity (Ubuntu)
Invalid
Low
Unassigned
Declined for Jaunty by Brian Murray

Bug Description

Installing Edgy on an IBM A22m Thinkpad, Ubiquity would seemingly hang when either:

a) attempting to resize an NTFS partition for the install or
b) halfway though copying files if / partition already created before running desktop installer

Looking in syslog I noticed ubiquity was detecting bad sectors on the HDD, but it does not relay this information to the end user. Using the alternate CD for the install, a large red box will appear telling the user that the HDD is bad, as opposed to just hanging.

I think notifying the user via the UI that bad sectors have been found would at least help the user know why the installer has hung.

Oddly enough Windows will happily install and run on this HDD, even though chkdsk will consistently find errors/bad sectors.. I guess Linux is a little more picky on what it will install on?

Revision history for this message
Dean Moreton (dean-moreton) wrote :

attached is the syslog from an install that attempted to resize the NTFS partion of /dev/hda1

Revision history for this message
Henrik Nilsen Omma (henrik) wrote :

Thank you for your report. You seem to have diagnosed the problem well. I agree that the user should be notified of the errors. We'll probably have to focus on the cases where the installer hangs on 100% functional hardware first though :)

Changed in ubiquity:
importance: Undecided → Low
status: Unconfirmed → Confirmed
Revision history for this message
Fabio Bossi (fabio-bossi-deactivatedaccount) wrote :

I think this makes a very bad impression on a significant number of users who are switching from windows. The installer should definitely tell the user to run chkdsk /R and reboot windows twice. This has been ignored for too long and the priority should be raised.

Brian Murray (brian-murray)
tags: added: ubiquity-1.2.5
tags: added: edgy
Brian Murray (brian-murray)
Changed in ubiquity (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
damianatorrpm@gmail.com (damianatorrpm) wrote :

In 13.04 still if a NTFS partition needs chkdsk ubiquity hangs without any further message...

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in ubiquity (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This issue has sat incomplete for more than 60 days now. I'm going to close it as invalid. Please feel free re-open if this is still an issue for you. Thank you.

Changed in ubiquity (Ubuntu):
status: Incomplete → Invalid
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