Ubuntu
evolution package

Evolution 2.8.1 problems with IMAP

Bug #72041 reported by regenpfeifer
2
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Invalid
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

I've recently installed Ubuntu 6.10 Edgy with GNOME 2.16.1. As mail-client I'm using Evolution 2.8.1. I have noticed the following problem with IMAP accounts: every IMAP account shows the "normal" folders (inbox, sent etc.), but additionally it also shows an empty and nameless folder.

This folder cannot be deleted, the subscription cannot be cancelled. Trying this I'm getting error messages such as: "cannot delete folder: unknown folder".

The nameless folder definitely doesn't exist at the account (I checked by web access of the account at my provider's control center). I've tried with other e-mail clients (Outlook, Thunderbird, KMail), they all can access the IMAP-account without any problems and without showing empty nameless folders.

I have also tried with different IMAP-accounts, have created fresh accounts from the scratch at my provider. I have even tried Evolution 2.8.1 at different computers. At last I have tried another provider (using a freemail IMAP account). Every time Evolution shows the same problem: a mysterious nameless IMAP-folder which I cannot get rid of. I have also started Ubuntu and Evolution from the live DVD: still the same problem.

Revision history for this message
Gert Kulyk (gkulyk) wrote :

I had to delete a file in ~/.evolution/mail/imap/youraccount/folders , but I don't remember how it was named. It was easy to find it, because the other names were clear. I thought, this was due to the fact that I was using in my office thunderbird before, which was creating a trash folder which I deleted, but obiously this is a bug in evo.

Revision history for this message
regenpfeifer (regenpfeifer) wrote :

Unfortunately, deleting folders in the '~/.evolution'-directory or its subdirectories doesn't help anything. I have tried either (1) to delete selected entries for the mail-accounts in the '~/.evolution'-directory or (2) to delete this directory completely. Nothing worked. The "nameless" IMAP-folder still rests in any IMAP-account.

This must be a bug in Evolution which cannot fixed by manipulating the '~/.evolution'-directory.

Revision history for this message
regenpfeifer (regenpfeifer) wrote :

This problem seems to be related to the bug #365715 in GNOME Bugzilla: http://bugzilla.gnome.org/show_bug.cgi?id=365715

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug. Could you get a debug log from the IMAP server, you can get instruction on how to get it on http://www.gnome.org/projects/evolution/bugs.shtml

Changed in evolution:
assignee: nobody → desktop-bugs
importance: Undecided → Low
status: Unconfirmed → Needs Info
Revision history for this message
Daniel Holbach (dholbach) wrote :

As described in the previous comments, your report lacks the information we need to investigate the problem further. We'll close this report for now - please reopen it if you can give us the missing information.

Changed in evolution:
status: Needs Info → Rejected
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