Ubuntu
firefox package

gmail chat view crashes firefox

Bug #74295 reported by Dave Love
4
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Medium
Mozilla Bugs

Bug Description

Firefox crashes consistently if I select the
`standard with chat' `view' in gmail:

The error was 'BadMatch (invalid parameter attributes)'.
  (Details: serial 118 error_code 8 request_code 144 minor_code 3)

Running with -safe-mode and in a fresh X
session doesn't help. This is in up-to-date edgy
on x86.

I couldn't get a backtrace out of it by attaching to the
running firefox-bin before provoking the crash. (I ran
with --sync and a breakpoint in gdk_x_error, per
instructions printed at the crash.)

For the benefit of anyone else with the problem:
I managed to use epiphany to turn off the chat
feature so that I could use the `standard view' again
in firefox.

Revision history for this message
David Farning (dfarning) wrote :

Thanks for your bug report. Could you please install firefox-dbg and try to obtain a backtrace (or crash report) by following the instructions on https://wiki.ubuntu.com/DebuggingFirefox This will greatly aid us in tracking down your problem.

Which flash package do you have installed?
Which Java package do you have installed?
Which firefox extensions do you have installed?

Thanks
David

Changed in firefox:
assignee: nobody → dfarning
status: Unconfirmed → Needs Info
Revision history for this message
Dave Love (fx-gnu) wrote :

David Farning <email address hidden> writes:

> Thanks for your bug report. Could you please install firefox-dbg and try
> to obtain a backtrace (or crash report) by following the instructions on
> https://wiki.ubuntu.com/DebuggingFirefox This will greatly aid us in
> tracking down your problem.

As I said, I tried to produce a backtrace (consistently with what that
web page suggests) and failed. I wonder whether it's something to do
with threading, but I don't have time or enthusiasm to figure it out.

> Which flash package do you have installed?
> Which Java package do you have installed?
> Which firefox extensions do you have installed?

Presumably none are relevant when it crashes in safe mode, as
reported.

Revision history for this message
David Farning (dfarning) wrote :

Dave,

Is apport giving you a crash report?

Thanks
David

David Farning (dfarning)
Changed in firefox:
assignee: dfarning → mozillateam
David Farning (dfarning)
Changed in firefox:
importance: Undecided → Medium
David Farning (dfarning)
Changed in firefox:
assignee: mozillateam → mozilla-bugs
Revision history for this message
Jen Ockwell (rj-ockwell) wrote :

Is this still a problem for you?

Revision history for this message
Jen Ockwell (rj-ockwell) wrote :

Thank you for the bug report. It has not been updated after a request for more information in the last 30 days, for this reason we are closing the report. Feel free to reopen it in the future if you have more information and if this is still an issue.

Changed in firefox:
status: Incomplete → Invalid
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