[Upstream] Writer consistently crashes when closing multi-hundred page documents with another LibreOffice file open -> soffice.bin crashed with SIGSEGV in SwFmt::~SwFmt()

StacktraceTop:
 ?? ()
 ~SwFmt () from /usr/lib/libreoffice/program/../basis-link/program/libswlx.so
 ~SwCharFmt () from /usr/lib/libreoffice/program/../basis-link/program/libswlx.so
 DeleteAndDestroy () from /usr/lib/libreoffice/program/../basis-link/program/libswlx.so
 ~SwDoc () from /usr/lib/libreoffice/program/../basis-link/program/libswlx.so

Jason held, thank you for reporting this bug and helping make Ubuntu better. Could you please attach the 2 files bzip compressed you were using when this issue occurred?

If I could replicate the error with different (meaningless) documents/files,
would that be okay? [?]

-Jason

On Thu, Apr 7, 2011 at 2:00 PM, Christopher M. Penalver
<email address hidden>wrote:

> Jason held, thank you for reporting this bug and helping make Ubuntu
> better. Could you please attach the 2 files bzip compressed you were
> using when this issue occurred?
>
> ** Changed in: libreoffice (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/753183
>
> Title:
> soffice.bin crashed with SIGSEGV in SwFmt::~SwFmt()
>
> Status in “libreoffice” package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: libreoffice
>
> I had two documents open. They are over two hundred pages each. I
> closed one with File->Close. Then I did the same for the other, and
> the program blacked out and then quit. This happens QUITE often for
> larger documents. Any idea for fixes? Very annoying, and slightly
> scary.
>
> ProblemType: Crash
> DistroRelease: Ubuntu 11.04
> Package: libreoffice-core 1:3.3.2-1ubuntu2
> ProcVersionSignature: Ubuntu 2.6.38-8.41-generic 2.6.38.2
> Uname: Linux 2.6.38-8-generic x86_64
> NonfreeKernelModules: fglrx wl
> Architecture: amd64
> Date: Wed Apr 6 23:11:05 2011
> Disassembly: => 0x2d: Cannot access memory at address 0x2d
> ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20110329.1)
> ProcCmdline: /usr/lib/libreoffice/program/soffice.bin -writer
> -splash-pipe=5
> ProcEnviron:
> LANGUAGE=en_US:en
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SegvAnalysis:
> Segfault happened at: 0x2d: Cannot access memory at address 0x2d
> PC (0x0000002d) not located in a known VMA region (needed executable
> region)!
> SegvReason: executing NULL VMA
> Signal: 11
> SourcePackage: libreoffice
> StacktraceTop:
> ?? ()
> SwFmt::~SwFmt() () from
> /usr/lib/libreoffice/program/../basis-link/program/libswlx.so
> ?? () from /usr/lib/libreoffice/program/../basis-link/program/libswlx.so
> ?? () from /usr/lib/libreoffice/program/../basis-link/program/libswlx.so
> SwDoc::~SwDoc() () from
> /usr/lib/libreoffice/program/../basis-link/program/libswlx.so
> Title: soffice.bin crashed with SIGSEGV in SwFmt::~SwFmt()
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/753183/+subscribe
>

Jason held, if you can reproduce this error with different files please attach them and describe how to reproduce this crash.

I haven't been able to reproduce the error with different files. Files with
lorem ipsum content.
So, I tested out the problem with one of the original files, and three times
it occurred (all three times). Basically, if I Close the file or Exit, it
becomes unresponsive, and then shuts off the program.

This is actually an early draft of a story I'm getting published VERY soon,
so if you could delete this as soon as you know what the problem might be,
that'd be much appreciated. I'd like to see LibreOffice become amazing. I
hope this helps. And, I hope it's not just my problem (well, I do hope
that).

-Jason

On Fri, Apr 8, 2011 at 10:57 PM, Christopher M. Penalver
<email address hidden>wrote:

> Jason held, if you can reproduce this error with different files please
> attach them and describe how to reproduce this crash.
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/753183
>
> Title:
> soffice.bin crashed with SIGSEGV in SwFmt::~SwFmt()
>
> Status in “libreoffice” package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: libreoffice
>
> I had two documents open. They are over two hundred pages each. I
> closed one with File->Close. Then I did the same for the other, and
> the program blacked out and then quit. This happens QUITE often for
> larger documents. Any idea for fixes? Very annoying, and slightly
> scary.
>
> ProblemType: Crash
> DistroRelease: Ubuntu 11.04
> Package: libreoffice-core 1:3.3.2-1ubuntu2
> ProcVersionSignature: Ubuntu 2.6.38-8.41-generic 2.6.38.2
> Uname: Linux 2.6.38-8-generic x86_64
> NonfreeKernelModules: fglrx wl
> Architecture: amd64
> Date: Wed Apr 6 23:11:05 2011
> Disassembly: => 0x2d: Cannot access memory at address 0x2d
> ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20110329.1)
> ProcCmdline: /usr/lib/libreoffice/program/soffice.bin -writer
> -splash-pipe=5
> ProcEnviron:
> LANGUAGE=en_US:en
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SegvAnalysis:
> Segfault happened at: 0x2d: Cannot access memory at address 0x2d
> PC (0x0000002d) not located in a known VMA region (needed executable
> region)!
> SegvReason: executing NULL VMA
> Signal: 11
> SourcePackage: libreoffice
> StacktraceTop:
> ?? ()
> SwFmt::~SwFmt() () from
> /usr/lib/libreoffice/program/../basis-link/program/libswlx.so
> ?? () from /usr/lib/libreoffice/program/../basis-link/program/libswlx.so
> ?? () from /usr/lib/libreoffice/program/../basis-link/program/libswlx.so
> SwDoc::~SwDoc() () from
> /usr/lib/libreoffice/program/../basis-link/program/libswlx.so
> Title: soffice.bin crashed with SIGSEGV in SwFmt::~SwFmt()
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/753183/+subscribe
>

Jason held, this is reproducible in Ubuntu 11.04 via downloading TWM1.odt, copying and renaming to TWM2.odt, opening both up simultaneously, then try to close TWM1.odt, LibreOffice Writer crashes. This crash does not occur if one uses Abiword. Marking Confirmed.

lsb_release -rd
Description: Ubuntu Natty (development branch)
Release: 11.04

apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.3.2-1ubuntu2
  Candidate: 1:3.3.2-1ubuntu2
  Version table:
 *** 1:3.3.2-1ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages
        100 /var/lib/dpkg/status

apt-cache policy abiword
abiword:
  Installed: 2.8.6-0.3build1
  Candidate: 2.8.6-0.3build1
  Version table:
 *** 2.8.6-0.3build1 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/universe i386 Packages
        100 /var/lib/dpkg/status

216 pages of lowercase x with a few returns scattered throughout.

Jason held, since this bug has enough information provided for a developer to begin work, I'm going to mark it as Triaged and let them handle it from here. Thanks for taking the time to make Ubuntu better!

Marking invalid in packaging. This needs to be fixed upstream. If the problem persists, the upstream bug needs to be reopened.

Björn Michaelsen, I closed it upstream as I could no longer reproduce it in either Ubuntu 10.10 or 11.04. However, I am using a proxy file (same # of pages, different content) which caused the same crash in comparison to the one Jason held used to create this bug originally that I could reproduce the problem with.

Jason held, could you please try to reproduce the bug with your private file or follow the below procedure to see if it is still reproducible? If so, please mark the status of this bug to New. If not, please mark to Invalid.

cd ~/Desktop && wget https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/753183/+attachment/2005949/+files/examplex1.odt && cp examplex1.odt examplex2.odt && lowriter -nologo examplex1.odt examplex2.odt

in examplex1.odt click File -> Close

Please stop adding Abiword to every LibreOffice/OpenOffice bug. It is generating a lot of un-necessary email. Every time you do this, you generate an email to every person subscribed to abiword bugs. To add a package just to mark it invalid is not needed.

Cant reproduce in upstream master, if we have it in ubuntus LO 3.5 release (in precise), we broke it.

Cant reproduce it in 3.5.0-1ubuntu4 on precise either.