Evince only prints the half of the first page.

Bug #80515 reported by Alperen Yusuf Aybar
12
Affects Status Importance Assigned to Milestone
evince (Ubuntu)
Fix Released
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evince

Hi,
I tried with several pdf files. Evince only prints the half of the first page. The other pages printing OK.

Adobe Reader can print the same files successfully.

I am using Ubuntu 6.10 and Evince 0.6.1

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug. Does it happen with any document or only with a particular one? Does printing work fine from an another application?

Changed in evince:
assignee: nobody → desktop-bugs
status: Unconfirmed → Needs Info
Revision history for this message
Alperen Yusuf Aybar (alperen) wrote :

It happened with any pdf files I tried last night.
Then I installed Adobe Acrobat and printed them =).

So the answer is yes, printing work fine from another application.

Revision history for this message
Alperen Yusuf Aybar (alperen) wrote :

I am attaching a sample file that I tried last night.

Revision history for this message
Sebastien Bacher (seb128) wrote :

marking unconfirmed, probably a printer config or poppler problem, to confirm and forward upstream by somebody getting the problem

Changed in evince:
status: Needs Info → Unconfirmed
Revision history for this message
Gláuber Gonçalves (glaubergoncalves) wrote :

    I'm having the same problem, and it seems to happen just in Evince, so I'm not quite sure that's a matter of printing settings, as I haven't changed them from its defaults. I'm also attaching a file that shows a scan I've done of a page after being printed trough Evince. It just shows the upper-left part of it, the rest is not printed. I'm using Evince 0.6.1 under Ubuntu 6.10 and my printer is an HP PSC 1510 all-in-one.

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Please attach the output of the printingbug info script for some basic information about your printing setup. The printingbug info script can be found here: https://wiki.ubuntu.com/PrintingBugInfoScript.

Changed in evince:
status: Unconfirmed → Needs Info
Revision history for this message
Gláuber Gonçalves (glaubergoncalves) wrote :

Thanks for your answer. The printingbug info output is attached as requested.

Revision history for this message
Alperen Yusuf Aybar (alperen) wrote :

I upgraded to feisty, which comes with Evince 0.80.

I cannot reproduce this bug in feisty !

Revision history for this message
Gláuber Gonçalves (glaubergoncalves) wrote :

   I've tried a complete unistall and then I reinstalled Evince to see if the bug would just go away, and check if it could be a configuration problem. It didn't work to me, as the bug persists...

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Daniel Holbach (dholbach) wrote :

Gláuber: which version of evince is that?

Revision history for this message
Gláuber Gonçalves (glaubergoncalves) wrote :

   This is version 0.6.1. I've tried to install version 0.8.0-0ubuntu1_386 (.deb package), but it seems to have issues with dependencies on Ubuntu 6.10.

Changed in evince:
importance: Undecided → Low
status: Needs Info → Unconfirmed
Revision history for this message
Sebastien Bacher (seb128) wrote :

Could you try on Ubuntu 7.04? Does it happen using gtk-demo?

Revision history for this message
Gláuber Gonçalves (glaubergoncalves) wrote :

   I'll download and install the 7.04 within the next few days, then I can give you a feedback on it. About gtk-demo, I've never used it, and dont't seem to have it installed on my system, so I'm not sure how to proceed...

Revision history for this message
Sebastien Bacher (seb128) wrote :

gtk-demo is in the gtk2.0-examples package, that's a small GTK applications which a printing test case, could you try if you get the bug with it?

Revision history for this message
Gláuber Gonçalves (glaubergoncalves) wrote :

   Done. Prints ok, except for the top margin that got a little bit cut. I've printed it to a file that goes attached, I will also send scanned copies of the printed pages so you can compare to this file.

Revision history for this message
Gláuber Gonçalves (glaubergoncalves) wrote :
Revision history for this message
Gláuber Gonçalves (glaubergoncalves) wrote :
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Gláuber Gonçalves (glaubergoncalves) wrote :
Revision history for this message
Gláuber Gonçalves (glaubergoncalves) wrote :

@ Sebastien: just tried under Ubuntu 7.04, using Evince version 0.8.1-0Ubuntu1 (feisty). It prints ok, under these versions of Ubuntu and Evince I couldn't reproduce the bug anymore.

Revision history for this message
Sebastien Bacher (seb128) wrote :

works fine on feisty according to the comments, marking fixed then

Changed in evince:
status: Unconfirmed → Fix Released
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