After sync palm says: HotSync operation was interrupted

Bug #81396 reported by arty
16
Affects Status Importance Assigned to Milestone
gnome-pilot (Ubuntu)
Invalid
Undecided
Ubuntu PDA team

Bug Description

Binary package hint: gnome-pilot

I set up synchronizing of Tungsten E2 with PC. But after it's finished and progress window on PC disappears, there's a message on Palm:

HotSync operation was interrupted. Some of your data was NOT backed up. For details, tap HotSync Log on the HotSync screen.

When I read the log, there's message at the end:

ContactsBDIndex-PAdd backed up
Out of storage space during update of database ContactsBDIndex-PAdd - aborting sync.

I checked free space on palm and there's 18 of 28 Mb free. Also there're gigs of free space on my hard disk : )

Revision history for this message
arty (me-arty) wrote :

I've changed settings to use libusb, but the problem persists and even became worse.

pilot-xfer -p usb: -s test
synchronizes folder nicely without any error. But when using gpilotd sync doesn't finish. Now even dialog stays on the screen last lines saying either:

Backup: Making backup of ContactsBDIndex-PAdd
Backup: Making backup of PmTraceDatabase

or just:

Backup: Making backup of ContactsBDIndex-PAdd

On palm there're same error as before.

Revision history for this message
Jerome S. Gotangco (jsgotangco) wrote :

Can you add what version of Ubuntu you are using and if you have tested this with 7.04 do you still get the same results?

Changed in gnome-pilot:
assignee: nobody → ubuntu-pda
status: Unconfirmed → Needs Info
Revision history for this message
Ricardo J Rivera (fulanox) wrote :

I have the same problem.

Ubuntu Version: Feisty
Using /dev/ttyusb001 (doesn't recognice /dev/pilot)
Time = 100
Velocity 57600

Revision history for this message
xiaowei (xiaowei) wrote :

I have the same problem.

I use :net port.

Ubuntu Version: Feisty

Revision history for this message
Felipe Figueiredo (philsf) wrote :

I have the same problem in Feisty.

pilot-link and jpilot work fine, for sync and backup.

Starting with a fresh base/backup directory it hangs in the database 'PmTraceDatabase', and ocasionally in the DB mentioned above.

Changed in gnome-pilot:
status: Incomplete → Confirmed
Revision history for this message
Graham Power (grahampower70-deactivatedaccount) wrote : Autoreply: [Bug 81396] Re: After sync palm says: HotSync operation was interrupted

I am changing my e-mail address to <email address hidden> .All mail sent to <email address hidden> are been forward to the hotmail account until this one is close down
sorry for any inconvenience

Revision history for this message
Fedor Isakov (fisakov) wrote :

I just had the same error while synchronizing my palm TX with freshly installed Gutsy. With Feisty I never experienced anything like this, and I changed nothing in the palm/desktop config.

After I closed the gnome-pilot dialog, the applet's icon stays green. On any attempt to restart/pause daemon it keeps telling me the synchronization wasn't finished I that I have to wait for it to finish. There's no way to restart the daemon from the applet's menu.

'killall gpilotd' doesn't help either.

Surprisingly, the hotsync still works and finishes without problems, although the gnome-pilot status window does not appear during the sync.

Note: I have Evolution window open at the time of hotsync, this may be related.

Revision history for this message
FrankS (ecom-rheinstrasse) wrote :

I experience similar problems here:

* xubuntu 7.10, installed evolution , gnome-pilot and gnome-pilot-conduits
* using a tungsten e2 on /tev/ttyUSB1
* Sync and Backup with pilot-xfer from comandline works perfectly

When using gnome-pilot, HotSync gets interrupted. I started gpilotd from the commandline:

/usr/bin/gpilotd
gpilotd-Message: gnome-pilot 2.0.15 starting...
gpilotd-Message: compiled for pilot-link version 0.12.2
gpilotd-Message: compiled with [VFS] [USB] [IrDA] [Network]
gpilotd-Message: Activating CORBA server
gpilotd-Message: bonobo_activation_active_server_register = 0
gpilotd-Message: Tungsten E2 (/dev/ttyUSB1) wird betrachtet

When backup conduit is activated, gnome-pilot crashes on getting PmTraceDatabase.pdb

(gpilotd:24153): backupconduit-WARNING **: error (Unknown error) in opening 'PmTraceDatabase'
(gpilotd:24153): gpilotd-WARNING **: Unable to open conduit!
gpilotd-Message: Synchronisation beendet

Sometimes I get a "core dumped" message an gpilotd dies.
I noticed pilot-xfer is not getting this db, so I tried unsetting the Backup ATTR on the Pilot via filez, but that didnt help.

Without backup conduit activated, everything seems to work.

Revision history for this message
Matt Davey (mcdavey) wrote :

Here's a potential workaround: add "PmTraceDatabase" to the list of files to exclude from the backup conduit.

To do this, edit the file '~/.gnome2/gnome-pilot.d/backup-conduit
and change the empty 'exclude_files=' lines to:
  exclude_files=PmTraceDatabase

You should probably shutdown gnome-pilot first and then restart.

Revision history for this message
Tiki10 (vloubry) wrote :

Hello to all,

I'm new user of Palm Tungsten E2, and I have the same problem

Bye and thanks for the hard work

Revision history for this message
Matt Davey (mcdavey) wrote :

@Tiki10: have you tried the 'exclude_files' workaround I mentioned in my previous post?

Revision history for this message
Christophe Pallier (christophe-pallier) wrote :

I had the same problem. It was indeed solved by the 'exclude_files=PmTraceDatabase' trick. Thanks!

Revision history for this message
JohnL (jwillar) wrote :

Can someone write this solution as a HOWTO? I have a Palm-TX that I would like to sync w/Kontact using bluetooth but so far I only get the Palm and PC to recognize each other but then the Palm reports the connection could not be established. I'm hoping this discussion might lead me in the right direction. Thanks in advance.

Revision history for this message
Matt Davey (mcdavey) wrote :

John,
This discussion relates to a specific bug backing up databases in gnome-pilot. It's not the best place to discuss bluetooth sync issues. Are you using gnome-pilot? If so, bluetooth synchronisation is not supported until version 2.0.16, which is not yet available in Ubuntu (as far as I know). You can try downloading the source from gnome.org and building it yourself if you want to give it a go.

Revision history for this message
JohnL (jwillar) wrote :

understand, thanks for the feedback. I wasn't sure if it was possible before now.

Revision history for this message
Phillip Susi (psusi) wrote :

This package has been removed from Ubuntu. Closing all related bugs.

Changed in gnome-pilot (Ubuntu):
status: Confirmed → Invalid
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