Ubuntu
apport package

Endless loop of "System program problem detected" fails to generate report

Bug #839810 reported by arpanaut on 2011-09-02

82

This bug affects 17 people

Affects		Status	Importance	Assigned to	Milestone
	apport (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

I keep getting the pop-up for reporting but after entering my password nothing happens and the pop-up reappears in 3-5 seconds in an endless loop. Cancel does the same, closes the window but it pops up again. There is no indication of the problematic program.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: apport 1.22-0ubuntu3
ProcVersionSignature: Ubuntu 3.0.0-9.15-generic 3.0.3
Uname: Linux 3.0.0-9-generic i686
Architecture: i386
Date: Fri Sep 2 14:29:01 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha i386 (20110826.1)
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

arpanaut (johnmac) wrote on 2011-09-02:

#1

ApportLog.txt Edit (21.3 KiB, text/plain; charset="utf-8")
CrashReports.txt Edit (1.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.3 KiB, text/plain; charset="utf-8")

Launchpad Janitor (janitor) on 2011-09-02

Changed in apport (Ubuntu):
status:	New → Confirmed

Revision history for this message

dmiranda (dmiranda) wrote on 2011-09-02:

#2

Exactly the same problem.

Revision history for this message

danrgmc (danrgmc-yahoo) wrote on 2011-09-03:

#3

exactly the same

Revision history for this message

Onlyodin (ubuntu-xsnet) wrote on 2011-09-03:

#4

Same problem here too, although I am running the amd64 version. This has been happening for me since approx. 1st September.

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Andrzej Kłapeć (solidslash) wrote on 2011-09-03:

#5

Incredibly annoying bug, so far the best workaround is to move the "system program problem detected" window to an unused workspace :)

Revision history for this message

al_b (alblicker) wrote on 2011-09-03:

#6

same issue here. performed beta update 9/2/2011.

Revision history for this message

al_b (alblicker) wrote on 2011-09-03:

#7

but it is a beta that's part of the fun!

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jeff reisch (jeff-h6) wrote on 2011-09-04:

#8

same thing... i think once 11.10 is stable , i will save , home , and fresh install

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Michael Zeller (papertigers) wrote on 2011-09-05:

#9

I am getting the same issue, and have not been able to debug it.

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Michael Zeller (papertigers) wrote on 2011-09-05:

#10

--Temporary fix - -
If you want th popup to go away run:
apport-cli

then press I to ignore the popup. It has not returned since, and does not seem to be tied to any program.

Revision history for this message

arpanaut (johnmac) wrote on 2011-09-05:

#11

I stopped the incessant pop-ups by going to /var/crash and moving the crash reports elsewhere then rebooting the system.

Once back at the desktop I received one crash pop-up for zeitigest-demon which was reported to launchpad as expected.

Since then I have had no further crashes or pop-ups. I had 10-12 crash reports in that folder; maybe there is some limitation on the amount of data or number of crash reports allowed in that folder that is causing apport to not operate properly?

Revision history for this message

Michael M. Garland, III (mmgarland3) wrote on 2011-09-18:

#12

Removing the files in /var/crash (which included apport reports) seems to have fixed the issue for me, as well.

Revision history for this message

Dan Wood (dan-wood) wrote on 2011-09-22:

#13

Using xkill to close the dialog window seems to prevent it from returning.
I've tried to find out (using top) which process it kills, but haven't been able to pin it down. Sorry.

Revision history for this message

rubo77 (rubo77) wrote on 2013-11-01:

#14

Removing the files in /var/crash seems to be the best solution. I posted it here: http://askubuntu.com/a/369297/34298

Revision history for this message

Marcus Tomlinson (marcustomlinson) wrote on 2020-03-05:

#15

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in apport (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2020-05-05:

#16

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]

Changed in apport (Ubuntu):
status:	Incomplete → Expired

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