Ubuntu
network-manager package

network-manager-0.9.0-ubuntu3 lost all wireless & VPN settings

Bug #857269 reported by Andreas on 2011-09-23

138

This bug affects 7 people

Affects		Status	Importance	Assigned to	Milestone
	network-manager (Ubuntu)	Expired	Medium	Unassigned

Bug Description

I've updated my system from ubuntu 11.04 to 11.10-beta2. As a consequence of this update, ALL of my wireless and VPN configurations are lost. This means I have to reconfigure all of them again.
---
ApportVersion: 1.23-0ubuntu1
Architecture: amd64
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 11.10
IfupdownConfig:
auto lo
iface lo inet loopback
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
IpRoute:
default via 192.168.1.1 dev eth0 proto static
169.254.0.0/16 dev eth0 scope link metric 1000
192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.119
192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.143
Keyfiles: Error: [Errno 2] No such file or directory
NetworkManager.state:
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
NonfreeKernelModules: wl nvidia
Package: network-manager 0.9.0-0ubuntu3
PackageArchitecture: amd64
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Tags: oneiric running-unity
Uname: Linux 3.0.0-11-generic x86_64
UpgradeStatus: Upgraded to oneiric on 2011-09-23 (0 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

See original description

Tags:

Revision history for this message

Andreas (andreas-kotowicz) wrote on 2011-09-23:

is there a way to recover my previous configs?

tags:	added: apport-collected oneiric running-unity
description:	updated

Revision history for this message

Andreas (andreas-kotowicz) wrote on 2011-09-23: Dependencies.txt

Dependencies.txt Edit (2.3 KiB, text/plain)

apport information

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Andreas (andreas-kotowicz) wrote on 2011-09-23: Gconf.txt

apport information

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Andreas (andreas-kotowicz) wrote on 2011-09-23: IpAddr.txt

IpAddr.txt Edit (960 bytes, text/plain)

apport information

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Andreas (andreas-kotowicz) wrote on 2011-09-23: IwConfig.txt

IwConfig.txt Edit (555 bytes, text/plain)

apport information

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Andreas (andreas-kotowicz) wrote on 2011-09-23: NMTool.txt

NMTool.txt Edit (1.4 KiB, text/plain)

apport information

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Andreas (andreas-kotowicz) wrote on 2011-09-23: NetDevice.eth0.txt

NetDevice.eth0.txt Edit (415 bytes, text/plain)

apport information

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Andreas (andreas-kotowicz) wrote on 2011-09-23: NetDevice.lo.txt

NetDevice.lo.txt Edit (177 bytes, text/plain)

apport information

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Andreas (andreas-kotowicz) wrote on 2011-09-23: NetDevice.vboxnet0.txt

NetDevice.vboxnet0.txt Edit (195 bytes, text/plain)

apport information

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Andreas (andreas-kotowicz) wrote on 2011-09-23: NetDevice.wlan0.txt

#10

NetDevice.wlan0.txt Edit (416 bytes, text/plain)

apport information

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Andreas (andreas-kotowicz) wrote on 2011-09-23: PciNetwork.txt

#11

PciNetwork.txt Edit (1.2 KiB, text/plain)

apport information

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Andreas (andreas-kotowicz) wrote on 2011-09-23: RfKill.txt

#12

RfKill.txt Edit (113 bytes, text/plain)

apport information

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Andreas (andreas-kotowicz) wrote on 2011-09-23: WifiSyslog.txt

#13

WifiSyslog.txt Edit (327.4 KiB, text/plain)

apport information

Andreas (andreas-kotowicz) on 2011-09-23

visibility:

public → private

Andreas (andreas-kotowicz) on 2011-09-24

visibility:

private → public

Revision history for this message

Mathieu Trudel-Lapierre (cyphermox) wrote on 2011-09-26:

#14

Your settings should be still available in gconf. You should be able to use the settings there to rebuild them as a workaround until this is fixed.

Revision history for this message

Andreas (andreas-kotowicz) wrote on 2011-09-26:

#15

Yes, I indeed found them in gconf. However it would be nice to spare joe-average-user the scare :)
Is there a currently a work-around that will automatically restore my settings (better said: make them visible in network-manager)?

Thanks for looking into this!

Revision history for this message

Mathieu Trudel-Lapierre (cyphermox) wrote on 2011-09-27:

#16

There's not; this stuff should all get migrated to system-wide connections.

Something to try in gconf, in /apps/nm-applet, there is a "stamp" variable you may want to set back to 2. Kill off nm-applet first and restart it once that's done... but no garantees this will help :)

Revision history for this message

Launchpad Janitor (janitor) wrote on 2011-10-01:

#17

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in network-manager (Ubuntu):
status:	New → Confirmed

Revision history for this message

Andreas (andreas-kotowicz) wrote on 2011-10-03:

#18

@mathieu-tl:

setting the value back to 2 doesn't work, because once I restart nm-applet, it overwrites the value back to 3.

Revision history for this message

Jose Celestino (japc) wrote on 2011-10-12:

#19

Well, here setting the /apps/nm-applet from 3 to 2, and then restarting nm-applet ended up with all the wireless and VPN configurations properly imported.

The stamp value returned to 3 after nm-applet started but everything was nicely imported.

Revision history for this message

Aaron Peterson (myusualnickname) wrote on 2011-10-15:

#20

I experienced this problem too. Kinda hard to remember my wifi passwords... I'm really screwed...

I am running Kubuntu32bit on a netbook, and did the dist-upgrade.

These people also experienced it: http://ubuntuforums.org/showthread.php?t=1859381

The wifi did not connect, then I went to go view the settings and I saw the settings for the wifi, then they went away!

Revision history for this message

Aaron Peterson (myusualnickname) wrote on 2011-10-15:

#21

I also do not have gconf, is there a work arround without gconf?

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Pablo Estigarribia (pablodav) wrote on 2011-10-17:

#22

Install gconf with sudo apt-get install gconf-editor
Used it to change /apps/nm-applet from 3 to 2 and it worked. Thanks.

I think it is something related with the new "Elimination of the User Settings Service" described http://projects.gnome.org/NetworkManager/developers/migrating-to-09/ref-migrating.html

But I didn't find clear information for me, to understand how to change these settings...

Revision history for this message

Mathieu Trudel-Lapierre (cyphermox) wrote on 2012-07-18:

#23

Andreas, are you still seeing this issue or have you since re-created your wireless settings?

If you could take a backup of the gconf settings (there should be an option to do this is gconf-editor) for the /system/networking branch and send it to my by email (since that can contain some sensitive data, even though there shouldn't be any passwords), then I can try to fix that particular case for conversion -- there ought to be one small setting that has the convert fail.

Changed in network-manager (Ubuntu):
status:	Confirmed → Incomplete
importance:	Undecided → Medium

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-09-17:

#24

[Expired for network-manager (Ubuntu) because there has been no activity for 60 days.]

Changed in network-manager (Ubuntu):
status:	Incomplete → Expired

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network-manager-0.9.0-ubuntu3 lost all wireless & VPN settings

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Ubuntu
network-manager package