dvd-rom not recognised

Thanks for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description doesn't yet have enough information.
Please include the following additional information, if you have not already done so (please pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command 'uname -a' in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command 'dmesg > dmesg.log' and attach the resulting file 'dmesg.log' to this bug report.
3. Please run the command 'sudo lspci -vvnn > lspci-vvnn.log' and attach the resulting file 'lspci-vvnn.log' to this bug report.
For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies . Thanks in advance!

Thanks Brian

here's the output from uname -a

Linux barry-desktop 2.6.17-11-generic #2 SMP Thu Feb 1 19:52:28 UTC 2007
i686 GNU/Linux

The other two files you requested are attached.

Please let me know if I can help any further

Thanks

On Thu, 2007-03-29 at 14:42 +0000, Brian Murray wrote:
> Thanks for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description doesn't yet have enough information.
> Please include the following additional information, if you have not already done so (please pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
> 1. Please include the output of the command 'uname -a' in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
> 2. Please run the command 'dmesg > dmesg.log' and attach the resulting file 'dmesg.log' to this bug report.
> 3. Please run the command 'sudo lspci -vvnn > lspci-vvnn.log' and attach the resulting file 'lspci-vvnn.log' to this bug report.
> For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies . Thanks in advance!
>
> ** Changed in: Ubuntu
> Assignee: (unassigned) => Brian Murray
> Status: Unconfirmed => Needs Info
>

Ubuntu's bug tracker currently doesn't accept attachments via e-mail. Could you please attach the files requested by visiting your bug's web page at https://launchpad.net/ubuntu/+bug/97529 ? Thanks again.

yep will do.

On Thu, 2007-03-29 at 16:24 +0000, Brian Murray wrote:
> Ubuntu's bug tracker currently doesn't accept attachments via e-mail.
> Could you please attach the files requested by visiting your bug's web
> page at https://launchpad.net/ubuntu/+bug/97529 ? Thanks again.
>

here's the files as requested. please let me know if anything more is required.

Your DVD drive seems to be hdd based off your 'dmesg' file that was attached. It also seems that it may be having some hardware problems as indicated by:

"[17179605.940000] end_request: I/O error, dev hdd, sector 786432
[17179605.988000] hdd: command error: status=0x51 { DriveReady SeekComplete Error }
[17179605.988000] hdd: command error: error=0x50 { LastFailedSense=0x05 }"

thanks.

DVD is hdd - that's what Ubuntu assigned it to. Is that a problem?

Not sure what hardware trouble might be as it works perfectly well in
windows and did under Feisty until 2 days ago.

Puzzled.

On Thu, 2007-03-29 at 17:26 +0000, Brian Murray wrote:
> Your DVD drive seems to be hdd based off your 'dmesg' file that was
> attached. It also seems that it may be having some hardware problems as
> indicated by:
>
> "[17179605.940000] end_request: I/O error, dev hdd, sector 786432
> [17179605.988000] hdd: command error: status=0x51 { DriveReady SeekComplete Error }
> [17179605.988000] hdd: command error: error=0x50 { LastFailedSense=0x05 }"
>
> ** Changed in: Ubuntu
> Sourcepackagename: None => linux-source-2.6.17
>

The 18 month support period for Edgy Eft 6.10 has reached it's end of life. As a result, we are closing the linux-source-2.6.17 Edgy Eft kernel task.

Hardy Heron 8.04 was recently released. It would be helpful if you could test the new release and verify if this is still an issue - http://www.ubuntu.com/getubuntu/download . You should be able to test your bug using the LiveCD. Please let us know your results. Thanks.

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

No updates for a long time, so close it

-Bryan

This bug report is being closed because we received no response to the previous inquiry for information. Please reopen if this is still an issue in the current Ubuntu release, Jaunty Jackalope 9.04 - http://www.ubuntu.com/getubuntu/download. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

-Bryan