This issue has been identified as Field Critical. The medium importance assigned to this defect seems counter intuitive to the SLA level assigned.
@Eric can you provide some insight into a time frame for a fix. Typically under Critical SLA we expect a dedicated engineer and a fix in a week.
This issue has been identified as Field Critical. The medium importance assigned to this defect seems counter intuitive to the SLA level assigned.
@Eric
can you provide some insight into a time frame for a fix. Typically under Critical SLA we expect a dedicated engineer and a fix in a week.