Comment 4 for bug 1250806

Hello Stefano Mura,

Thanks for providing the logs. From the logs (error_log) I can see that hpcups filter crashed during printing. But unfortunately I am not able to reproduce this crash here on Ubuntu 12.04 32 bit OS using same HPLIP version. To analyze it further I need few more things.

1) Can you send me the source document used for printing.
2) Which application and version is used for printing. Is it acroread or something else?
3) Are you able to print using USB connection? For that you need to setup a new print queue using "hp-setup" command and select USB connection.
4) Is printing failing only for one document or for all documents. Can you send me the "hp-logcapture" output for printing on different document.
5) Is printing failing only for one application or for all applications. Can you send me the "hp-logcapture" output for printing on different application.

Thanks,
Sanajy