Comment 6 for bug 1250806

Hello Mura,

Sorry for the delay. Unfortunately I am still not able to reproduce the issue here. I see that hpcups filter is always failing irrespective of the document/application, so I need further assistance from you to help me finding the root cause. Please try below steps.

1) Run hpcups filter manually and see if it crashes. below are the steps for running the same.
     a) Generate cups-raster using below command (in root mode)
         cupsfilter -m application/vnd.cups-raster -o "PageSize=A4" -p <PPD NAME> <DOCUMENT TO BE PRINTED> > /tmp/test.ras
e.g
         cupsfilter -m application/vnd.cups-raster -o "PageSize=A4" -p /etc/cups/ppd/Officejet_4620.ppd /tmp/testdoc.txt > /tmp/test.ras

      b) chmod 666 /tmp/test.ras

      c) #Set PPD environment variable
           export PPD=/etc/cups/ppd/<PPD NAME>
           export PPD=/etc/cups/ppd/Officejet_4620.ppd

      d) #Run hpcups filter manually and check if it crashes.
           /usr/lib/cups/filter/hpcups 1 TempUserName TempTitle 1 "" /tmp/test.ras

2) if check in the output (of step 1) if any crash is seen, if not then please try below things and let me know the result.
    a) Upgrade cups and cups-filters package and then try printing.
    b) Change language to english and then try printing.

Please send /tmp/test.ras file to me

Thanks,
Sanjay