Comment 12 for bug 52697

Hi Cindy.

You probably should contact HP for support for your netbook.  You can also get help from ubuntuforums.org.

It would seem to me that you interrupted the package manager when it was in the middle of installing something and it is stuck in between being able to proceed with any other task and completing the current task which has been interrupted.  That message is telling you that to continue to stopped installation of the package, you need to run that command.

Open a terminal and type

sudo dpkg --configure -a

It will then ask you for the password and your package manager should fix the problem.  There is a way to fix the problem from a graphical interface, but I am not able to help you with that presently.

Regards,

Andrew Zajac

--- On Sun, 3/14/10, Cindy <email address hidden> wrote:

From: Cindy <email address hidden>
Subject: [Bug 52697] Re: apt-get tells me to run "dpkg", but the correct command is "sudo dpkg"
To: <email address hidden>
Received: Sunday, March 14, 2010, 12:05 PM

i bought an hp netbook and it has not worked once.  All of my other
computers are windows operating systems.  This is my first exposure to
linux operating system.

The error message I am getting is you must manually run 'dpkg
--configure -a' to correct the problem. E:_cache->open() failed, please
report.

I have no idea how to correct this and I am having trouble accessing the
web with the browser.  Please help.  I am very frustrated.

--
apt-get tells me to run "dpkg", but the correct command is "sudo dpkg"
https://bugs.launchpad.net/bugs/52697
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