Comment 3 for bug 99316

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Till Kamppeter (till-kamppeter) wrote : Re: HP LaserJet P2015 not printing

Raghu, Don, can you check all the PPD files for PostScript printers and make sure that

- for all laser printers the default tray is tray 2 and not tray 1, as tray 1 is the bypass tray which usually does not contain paper.

- manual feed is turned off by default

For example in your PPD for my HP LaserJet 3390 Tray 1 is the default tray in the PPD. If a user does not see and correct it, he will also get prompted on the printer's front panel LCD.