Comment 15 for bug 245794

Revision history for this message
Giorgio (giorgio-clavelli) wrote : Re: [Bug 245794] Re: [Errno 5] Input/Output Error during Live CD Installation

Hi Julian,

If you want to have another go with 9.04, before trying the installation,
remove 1 of the 2 Gb or RAM stick (I assume you have 2 nearly identical
sticks). After the installation, just put back the stick.
I know it sounds really weird, but it worked for me and some other Ubuntu
user, including the genius who have figure it out. The reason of this
problem seems to be related to some difference on the memory sticks. That
is, 2 identical sticks, but from different brands, must still have a small
difference, which trigger this nasty problem.
I leave to others, much more competent of me, to explain it and possibly
find the solution.

Here the page where I found the solution that worked for me:
https://bugs.launchpad.net/ubuntu/+bug/245794

Wish you good luck
:)

Giorgio

My system: AMD Athlon 64 X2 dual core 5000+, 4 GB ram, etc.. It was sold
with only 2 GB RAM, but I asked the system seller to install 2 extra GB)

On Sun, Sep 13, 2009 at 3:50 AM, Julian <email address hidden> wrote:

> I wanted badly to contribute with my feedback regarding this stressing
> bug.
>
> First of all, I've never seen such issue before (7.x, 8.x). Recently I
> decide to download and burn Ubuntu 9.04 (DVD), sweep old installation
> and install the new one from the scratch.
>
> I've burned the dvd on Verbatim DVD+R (then I've tried also Sony DVD+R
> too, on slow speed) - in both cases dvd image burned ok (md5 sum is ok
> too). I've used check disk integrity (via Ubuntu menu when you boot from
> the DVD) and I get *no* errors.
>
> Then I've tried to install the OS, but I've got the same error every
> time on the same place (34% in my case when you goes in graphical mode)
> and then I can't do anything than start installation from the scratch.
>
> Once I've tried to install in text mode (via text menus) and everything
> was ok (i.e no errors like those) but I wasn't able to configure after
> installation the OS to start in graphical mode (it seems too much work
> to do the proper settings, what I normally receive with graphical
> installation, so I give up and installed without any issues the old
> version 8.10).
>
> So, on the bottom of this story I'm pretty sure that the DVD media is
> burned ok (proved with text mode installation), but it seems that
> graphical mode installer has some glitch that prevent at some point
> proper installation.
>
> I really need badly that this bug will be fixed in future releases
> (9.10?). Maybe reading method (DVD driver) does not try to use crc1/crc2
> to recover. I mean that you can read anywhere this disk on any OS
> without read errors, but not in the installer.
>
> --
> [Errno 5] Input/Output Error during Live CD Installation
> https://bugs.launchpad.net/bugs/245794
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: Confirmed
>
> Bug description:
> I didn't find the exact description here for the bug I noticed, though it
> was discussed on
>
> http://ubuntuforums.org/showthread.php?t=600126
>
> very intense. I'v tried to install ubuntu with the Live CD for 8.04 and
> 8.04.1 (both i386) on my SATA2 drive and I always get the Message:
> -------
> The installer encountered an error copying files to the hard disk:
>
> [Errno 5] Input/output error
>
> This particular error is often due to a faulty CD/DVD disk or drive, or a
> faulty hard disk. It may help to clean the CD/DVD, to burn the CD/DVD at a
> lower speed, to clean the CD/DVD drive lens (cleaning kits are often
> available from electronics suppliers), to check whether the hard disk is old
> and in need of replacement, or to move the system to a cooler environment.
>
> I redownloaded the ISO several times, checked the MD5 right after the
> download and MD5'ed the burned CD (burned at 4x). Everything seemed to be
> allright, but this message always occured - around 69%-73%.
> -------
>
> It seems to have no effect wether I choose EXT3, ReiserFS, create swap
> partition yes/no, formating the root partition on console or whatever.
>
> I managed to install Ubuntu 7.04 (feisty fawn) from an old Live CD - no
> Problem. So my HD must be allright too. As I dig around in forums, people
> seemed to solve this by chance (trying different CDR's etc.). I couldn't
> find a real solution for this.
>
> My system: Intel Core 2 Duo, MSI P31 Neo-F, 2GB RAM, XpertVision Radeon HD
> 2600XT, Seagate Barracuda 7200.10 ST3250410AS.
>