+vouchers times out
Bug #1014641 reported by
Brad Crittenden
This bug affects 3 people
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Launchpad itself |
Fix Released
|
Critical
|
Ian Booth | ||
Bug Description
When attempting to redeem a commercial subscription voucher (https:/
OOPS-c5a0469351bb7e2a7c6783bbfa85467e
Launchpad must talk to a proxy running in the data center to get the data from Salesforce. That interaction is occasionally taking longer than the 9 second allowed timeout.
The SQL time is only 90ms and the remainder appears to be waiting on a response from the proxy.
When this happens, the proxy is telling Salesforce that the voucher was redeemed but the timeout prevents the db in LP from being updated with the information. The result is the user cannot retry as the voucher is not usable again.
Related branches
lp:~wallyworld/launchpad/vouchers-timeout-1014641
- Curtis Hovey (community): Approve (code)
-
Diff: 637 lines (+237/-80)12 files modifieddatabase/schema/security.cfg (+1/-1)
lib/lp/registry/browser/person.py (+26/-15)
lib/lp/registry/browser/tests/test_commercialsubscription.py (+61/-2)
lib/lp/registry/doc/commercialsubscription.txt (+12/-6)
lib/lp/registry/errors.py (+5/-0)
lib/lp/registry/model/person.py (+16/-2)
lib/lp/registry/model/product.py (+14/-0)
lib/lp/registry/stories/vouchers/xx-voucher-redemption.txt (+0/-48)
lib/lp/registry/templates/person-vouchers.pt (+4/-3)
lib/lp/scripts/garbo.py (+59/-0)
lib/lp/scripts/tests/test_garbo.py (+36/-1)
lib/lp/testing/factory.py (+3/-2)
lp:~wallyworld/launchpad/vouchers-timeout2-1014641
- Curtis Hovey (community): Approve (code)
| tags: | added: oops timeout |
| tags: | added: salesforce |
| tags: | removed: oops |
Revision history for this message
| Laura Czajkowski (czajkowski) wrote | #1 |
| Changed in launchpad: | |
| importance: | High → Critical |
| Changed in launchpad: | |
| status: | Triaged → In Progress |
| assignee: | nobody → Ian Booth (wallyworld) |
Revision history for this message
| Launchpad QA Bot (lpqabot) wrote | #2 |
| tags: | added: qa-needstesting |
| Changed in launchpad: | |
| status: | In Progress → Fix Committed |
| tags: |
added: qa-ok removed: qa-needstesting |
| tags: |
added: qa-needstesting removed: qa-ok |
Revision history for this message
| Curtis Hovey (sinzui) wrote | #3 |
| tags: |
added: qa-bad removed: qa-needstesting |
| tags: | added: bad-commit-16172 |
| Changed in launchpad: | |
| status: | Fix Committed → In Progress |
Revision history for this message
| Launchpad QA Bot (lpqabot) wrote | #4 |
| tags: |
added: qa-needstesting removed: qa-bad |
| Changed in launchpad: | |
| status: | In Progress → Fix Committed |
| tags: |
added: qa-ok removed: qa-needstesting |
| Changed in launchpad: | |
| status: | Fix Committed → Fix Released |
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This is back causing issues again for users, has happened twice in the last few weeks causing more issues for people who wish to use their vouchers.