Linux Mint

Firefox profile directory not accessible from about:support in LMDE (Linux Mint Debian)

Bug #1036252 reported by msth67
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Linux Mint
New
Undecided
Unassigned

Bug Description

Operating system : Linux mintdebian 3.2.0-2-amd64 Linux Mint Debian Edition Release: 1
Firefox 14.0.1

In LMDE the Firefox profile folder located in the default ~/.mozilla location can't be accessed -as it should normally be- from the about:support page clicking the Open Directory button.

Steps to reproduce: from the Firefox menu button-->Help-->Troubleshooting Information (or type about:support in the URL bar),then press the Open Directory button.

What happens:nothing.

What should happen:the Firefox profile folder located in the default directory home/user/.mozilla should open.

Reproducible:always

__________________________________________________________________________________________________________________

Possibly related issue:the "Open Data Folder" in the Tools menu and "Show Files" entry in the Tools menu in the right-click context menu of the Scrapbook addon also do nothing instead of opening the related directory

Tags: firefox
Revision history for this message
skierpage (skierpage) wrote :

This bug also happens in Kubuntu 12.10. If I start Firefox from a terminal, when I click [Open Directory] the terminal shows
  ** (firefox:22720): WARNING **: Cannot launch default application: No application is registered as handling this file

But in my desktop I do have a default application set for "File Manager", and I have a file type association for inode/directory. And `xdg-open file:///tmp/` opens my preferred file manager.

The relevant Firefox code is function openProfileDirectory() in https://mxr.mozilla.org/mozilla-central/source/toolkit/content/aboutSupport.js#373 , but I can't figure out whta happens after that.

Revision history for this message
skierpage (skierpage) wrote :

I think that calls nsLocalFile(profileDir).reveal(); which ends up either calling gnomevfs or giovfs ShowURIForInput(). I'm on Kubuntu, I have libgnomevfs2-0 installed, dunno about giovfs. I hope this helps.

Revision history for this message
Javier López (javier-lopez) wrote :

Hi,

I couldn't reproduce it in Ubuntu Desktop and firefox:

Precise
16.0.2+build1-0ubuntu0.12.04.1
17.0.1+build1-0ubuntu0.12.04.1

Quantal
16.0.1+build1-0ubuntu1
17.0.1+build1-0ubuntu0.12.10.1

Raring
18.0~b2+build1-0ubuntu1

What I've done is:

1.- boot the computer
2.- introduce about:support in the url bar and hit enter
3.- click in "Open Directory"
4.- it spawned nautilus in the ~/.mozilla location

is this behavior still present?
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Revision history for this message
msth67 (msth67) wrote :

I've reported this bug referring to Linux mintdebian (LMDE),and yes,it is still there with any Firefox version I've tried so far,including the current 17.0.01,even in safe mode: the Open Directory button in about:support doesn't work.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Revision history for this message
Bryan Fullerton (fehwalker) wrote :

Tested working on Ubuntu, so marking invalid, leaving open for LMDE.

Launchpad Janitor (janitor)
Changed in firefox (Ubuntu):
status: New → Confirmed
Bryan Fullerton (fehwalker)
affects: ubuntu → firefox (Ubuntu)
Changed in firefox (Ubuntu):
status: New → Invalid
msth67 (msth67)
summary: Firefox profile directory not accessible from about:support in LMDE
+ (Linux Mint Debian)
Chris Coulson (chrisccoulson)
no longer affects: firefox (Ubuntu)
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