totem crashes entire machine, leaves black screen with garbage.

Bug #103839 reported by Winterborne
8
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

Binary package hint: totem

When playing anything (ogg/vorbis, wmv, mpeg, so far) totem is likely to crash on input. Loading a new file might do it. Resizing the window might do it. Clicking "pause" might do it. Then again, it might play 20 files successfully before crashing.

It seems to happen independent of format, or even if the media is audio or video.

The result is that my screen goes black, except for some neon green/pink/whatever garbage around the corner of where the video window was. Whole computer will stay in this state, frozen to any input, until I hard-reboot.

Perhaps worth noting that I also am experiencing the line that runs across the screen, from the top of the movie square. This line also occurs in the mozilla-plugin.

I'm on a Toshiba Satellite 1400, with a Trident Microsystems CyberBlade XPAi1 (rev 82). I've done some reading, and while it looks like the linux driver for the CyberBlade doesn't yet support 3D, it should be stable.

I worry about the driver, though -- when I used Xine with a different set of codecs (on my last ubuntu install on this machine [5.10 I think]) I experienced similar symptoms.

Revision history for this message
Winterborne (the-master-g-man) wrote :

Looks like this guy was having the exact same problem... in 2005!

http://www.mepis.org/node/6791

:\

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug. Looks like a video driver bug, which one are you using?

Revision history for this message
Winterborne (the-master-g-man) wrote :

Using the "trident" module in 2.6.20-*.

I'm pretty sure my last install was similar. 2.6 kernel branch, anyway.

Revision history for this message
Caroline Ford (secretlondon) wrote :

new->confirmed

I have the same on my Toshiba Satellite Pro 6050 using Hardy.

Changed in xserver-xorg-video-trident:
status: New → Confirmed
Revision history for this message
Caroline Ford (secretlondon) wrote :

secret@celery:~$ cat /proc/acpi/video/*/DOS
DOS setting: <0>

https://wiki.ubuntu.com/X/Debugging asks for output of sudo cat /proc/acpi/dsdt - this seems to be a binary file or something as I get beeps and weird characters.I'll attach it anyway.

One interesting thing is that taking a screen capture of the totem line corruption doesn't show the line! I've taken a photograph which I'll attach.

Revision history for this message
Caroline Ford (secretlondon) wrote :

This is a photograph of the line in totem that is under the menus and continues horizontally across the desktop. This only occurs when totem is windowed.

Revision history for this message
Caroline Ford (secretlondon) wrote :

This is a photograph of the computer frozen hard. The corruption is the same as the outline of the totem window in this case, although it has been across the entire screen in some cases.

Revision history for this message
Brian Murray (brian-murray) wrote : xorg.conf validation failed

The xorg.conf at http://launchpadlibrarian.net/11571615/xorg.conf and attached to this bug is problematic for the following reason:
There cannot be Broken References:
{'Device': {}, 'InputDevice': {}, 'Screen': {}, 'Monitor': {'Monitor': None}, 'ServerLayout': {}}

Revision history for this message
LowPOwerPC (alexpey85) wrote :

hi! i've got the same problem, plus enabling the EXA acceleration crashes X on startup, showing bulletproof-x menu

Revision history for this message
penalvch (penalvch) wrote :

Winterborne, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue in a supported release? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg 103839

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

affects: xserver-xorg-video-trident (Ubuntu) → xorg (Ubuntu)
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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