vncviewer does not work if a password is enabled in "remote desktop"

Bug #106421 reported by eppy 1
2
Affects Status Importance Assigned to Milestone
vnc (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

If I set a password in System->Preferences->Remote Desktop, then vncviewer doesn't work, even with the correct password.

with password:
$ vncviewer computer:0
VNC viewer version 3.3.7 - built Mar 8 2007 21:56:52
Copyright (C) 2002-2003 RealVNC Ltd.
Copyright (C) 1994-2000 AT&T Laboratories Cambridge.
See http://www.realvnc.com for information on VNC.
VNC server supports protocol version 3.7 (viewer 3.3)
Password:
ReadFromRFBServer: rdr::EndOfStream

without password:
$ vncviewer computer:0
VNC viewer version 3.3.7 - built Mar 8 2007 21:56:52
Copyright (C) 2002-2003 RealVNC Ltd.
Copyright (C) 1994-2000 AT&T Laboratories Cambridge.
See http://www.realvnc.com for information on VNC.
VNC server supports protocol version 3.7 (viewer 3.3)
No authentication needed
Desktop name "name@computer"
Connected to VNC server, using protocol version 3.3
VNC server default format:
  32 bits per pixel.
  Least significant byte first in each pixel.
  True colour: max red 255 green 255 blue 255, shift red 16 green 8 blue 0
Using default colormap and visual, TrueColor, depth 24.
Got 256 exact BGR233 colours out of 256
Using BGR233 pixel format:
  8 bits per pixel.
  True colour: max red 7 green 7 blue 3, shift red 0 green 3 blue 6
Using shared memory PutImage
ReadFromRFBServer: rdr::EndOfStream
ShmCleanup called

Revision history for this message
eppy 1 (choppy121212) wrote :

It might be related to Bug 78282 but I'm not sure.

Revision history for this message
eppy 1 (choppy121212) wrote :

Strangely, it just started working today after testing. I guess the final Feisty fixed it.

Revision history for this message
Tony Rick (tonyr-hevanet) wrote :

The failure is still present when the remote server is a PPC platform. From both Edgy and Feisty clients (vncviewer) on
i386 platforms, and vino-server on the PPC platform with a password specified, the response is
 "VNC authentication failed'. Without a password specified, the response is as reported above: "No authentication needed", with successful connection.

Revision history for this message
Tony Rick (tonyr-hevanet) wrote :

A little more information. This was working just fine when the original PPC installation was Herd-4 with dist-upgrades on an almost daily basis. The problem appeared when I did a fresh install of the Feisty PPC release (ports, alternate install iso).

Revision history for this message
Daniel T Chen (crimsun) wrote :

Is this symptom still reproducible in 8.10 beta?

Changed in vnc:
status: New → Incomplete
Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in vnc:
status: Incomplete → Invalid
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