Ubuntu
linux package

QQ RC boots to purple screen on Acer Aspire 5253

Bug #1068397 reported by jerrylamos
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Regression - QQ amd64 was booting O.K.
Acer Aspire 5253 1366x768 wide screen notebook
 Advanced Micro Devices [AMD] nee ATI Wrestler [Radeon HD 6310]
RC boots to solid purple screen. Some hard drive accesses when trying everything possible on the keyboard.
Cannot get command line or anything.
Holding down Ctrl-Alt-Del for some time it does reboot
Advanced options gives a crazy jumpy jerky 1024x768 offset screen extremely slow and unusable.

WORKAROUND:
 "splash" removed from "linux" line boots as expected.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-17-generic 3.5.0-17.28 [modified: boot/vmlinuz-3.5.0-17-generic]
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: jerry 1724 F.... pulseaudio
 /dev/snd/controlC0: jerry 1724 F.... pulseaudio
Date: Thu Oct 18 20:18:36 2012
HibernationDevice: RESUME=UUID=f1202a71-d095-4717-866d-aea43ed1c154
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121014)
MachineType: Acer Aspire 5253
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=38a3da51-757a-4902-9aa6-06fff8a92979 ro
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-17-generic N/A
 linux-backports-modules-3.5.0-17-generic N/A
 linux-firmware 1.95
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/06/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.05
dmi.board.name: Aspire 5253
dmi.board.vendor: Acer
dmi.board.version: V1.05
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAcer:bvrV1.05:bd01/06/2011:svnAcer:pnAspire5253:pvrV1.05:rvnAcer:rnAspire5253:rvrV1.05:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire 5253
dmi.product.version: V1.05
dmi.sys.vendor: Acer

See original description
Revision history for this message
jerrylamos (jerrylamos) wrote :
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

jerrylamos, thank you for reporting this and helping make Ubuntu better. Could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelBoot ?

As well, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested and remove the tag:
needs-upstream-testing

This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the text:
needs-upstream-testing

If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Please let us know your results. Thank you for your understanding.

description: updated
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: added: needs-upstream-testing
Revision history for this message
Olivier Febwin (febcrash) wrote :

Try to switch on your wifi with the material button.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1065982

Revision history for this message
penalvch (penalvch) wrote :

Olivier FEBWIN, if you have a bug in Ubuntu, could you please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs

When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding.

Revision history for this message
jerrylamos (jerrylamos) wrote :

Problem appears resolved by python3.2 update on this Acer Aspire 5253. Booted O.K. twice. See comment #2.

Note, bug #1069583 is same bug on 12.10 also appears resolved by python3.2 update.

Revision history for this message
penalvch (penalvch) wrote :

jerrylamos, did you need a backport to a release prior to Quantal or may the report be closed with Status Invalid?

Revision history for this message
Olivier Febwin (febcrash) wrote :

Have you try to boot with wifi matériel switch on the "Off" position ?

Revision history for this message
Olivier Febwin (febcrash) wrote :

@penalvch : OK, it's here https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1074349
It's the same problem

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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