Ubuntu
openoffice.org package

Openoffice crashes on Insert -> Envelope

Bug #107823 reported by jtholmes
14
Affects Status Importance Assigned to Milestone
OpenOffice
Invalid
Unknown
openoffice.org (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: openoffice.org

Gentlemen I am not trying to be a wise guy, but i reported this problem two days
ago and it got rejected saying it does not happen.

So i redoubled my efforts
and

I have reproduced the problem under Kubuntu Alternate, and Kubuntu, on two
very different machine, using the Final Release a/o 4/17/07 for both Kubuntu's

The problem does not occur on the Ubuntu 4/15/07 Daily-live ( I assume it is the Final Release)
It only occurs on the Kubuntu series

The problem is this
Install Kubuntu , kubuntu alt live-cd
After install completes, boot off hard drive

Then
start openoffice
open new document (or existing document)
Select Insert -> Envelope
OO Immediately crashes
Then puts you thru recovery and you are back to your New/Existing doc.

Select Insert -> Envelope again
Same crash scenario

I sent gdb trace with the original bug
What information do you want.

One other piece of information. I downloaded the
components of pitti's dbgsym and could not get it to
work, but something in his repo downloaded some lib
etc. that fixed the problem (???)
However, a fresh install of Kubuntu or Kubuntu Alt Live-cd does
have the problem

I look forward to assisting you further
jt

Revision history for this message
ksamvel (ksamdev) wrote :

Crash is confirmed. I observe the same behaviour whenever I try to Insert->Envelop in document.

Crash takes place in KUbuntu 7.04 latest release.

Revision history for this message
ksamvel (ksamdev) wrote :

I confirm this bug.

Changed in openoffice.org:
status: Unconfirmed → Confirmed
Revision history for this message
Anita (a-lewis) wrote :

Same bug here. A fix seems to be to install the openoffice.org meta package which also installs openoffice.org base.

Both envelopes and mail merge work fine after this install.

Revision history for this message
Wim (eindjedrop) wrote :

I can confirm this bug.
OpenOffice version 2.2
Kubuntu version 7.04
Default language Dutch

Revision history for this message
Wim (eindjedrop) wrote :

Installing openoffce.org base package is a workaround.

Bug Watch Updater (bug-watch-updater)
Changed in openoffice:
status: Unknown → New
Revision history for this message
svedese (tabaccatore) wrote :

I confirm this bug, also in the italian version.
Clean install of Kubuntu 7.04.

Bug Watch Updater (bug-watch-updater)
Changed in openoffice:
status: New → Invalid
Revision history for this message
Checho (checho4) wrote :

I too get this error on Kubuntu 7.04.

Revision history for this message
krob7418 (krob7418-gmail) wrote :

My Word Processor crashes when I click on "envelope" on Kubuntu 7.04.

Revision history for this message
Anita (a-lewis) wrote :

Go to Adept and search on openoffice. See if openoffice.org is installed. I believe this is the one I installed which also got openoffice-base, the database. It could be that the Envelope is requiring the database to be installed in preparation for looking up addresses. It should not be that way, and may have been fixed by now, but with a fresh install of 7.04 it definitely was a bug.

Revision history for this message
ntrfug (ntrfug) wrote : Re: [Bug 107823] Re: Openoffice crashes on Insert -> Envelope

Already did that, before I submitted the bug report.

On Fri, 05 Oct 2007 10:35:09 -0000
Anita <email address hidden> wrote:

> Go to Adept and search on openoffice. See if openoffice.org is
> installed. I believe this is the one I installed which also got
> openoffice-base, the database. It could be that the Envelope is
> requiring the database to be installed in preparation for looking up
> addresses. It should not be that way, and may have been fixed by now,
> but with a fresh install of 7.04 it definitely was a bug.
>
> --
> Openoffice crashes on Insert -> Envelope
> https://bugs.launchpad.net/bugs/107823
> You received this bug notification because you are a direct subscriber
> of the bug.

Revision history for this message
Eric Blacklock (eric-blacklock) wrote :

I get this error using Mepis 64

Revision history for this message
Scott Testerman (scott-testerman) wrote :

OpenOffice.org 2.3.0 on Kubuntu 7.10 still exhibits this behavior. The install is a fresh install, not an upgrade.

Revision history for this message
Mahadevan R (mdevan-foobar) wrote :

Confirming on Kubuntu 7.10 fresh install.

Revision history for this message
Chris Cheney (ccheney) wrote :

I believe that this bug has been corrected in Ubuntu hardy openoffice.org 1:2.4.0~rc2-1ubuntu3 so I am marking it as Fix Released. If after upgrading you continue to have problems with this issue then feel free to reopen this bug.

Thanks,

Chris Cheney

Changed in openoffice.org:
status: Confirmed → Fix Released
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