Raring daily failed to boot on MSI MS-7676/Z68MA-ED55 / Intel i915 and RC6 enabled

Bug #1097197 reported by Jean-Baptiste Lallement
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

Last know good image Raring Desktop 20121129

For autopilot test, physical machines are provisioned remotely using cobbler and the installation media is exported over nfs.

Starting from Raring Desktop 20121130 the system (MSI MS-7676/Z68MA-ED55 / Intel i915) fails to boot from the installation media, and completely freezes during boot. Access through the KVM shows that the machine doesn't respond at all (there is a cursor displayed over the boot messages but it doesn't move) The only option is to power down the machine.

End of output captured on the serial port shows the following messages
"""
Writing new source list
Source list entries for this disc are:
deb cdrom:[Ubuntu 13.04 _Raring Ringtail_ - Alpha i386 (20130107)]/ raring main restricted
Repeat this process for the rest of the CDs in your set.
done.
Begin: Possibly disabling update-initramfs (useless on a live CD)... ... done.
Begin: Grant administrative PolicyKit privileges to default user... ... done.
Begin: Configuring jackd2... ... done.
Adding 'diversion of /usr/bin/bluetooth-applet to /usr/bin/bluetooth-applet.orig by casper'
done.
done.
Begin: Running /scripts/init-bottom ... done.
[ 15.046818] Adding 8284156k swap on /dev/sda5. Priority:-1 extents:1 across:8284156k
speech-dispatcher disabled; edit /etc/default/speech-dispatcher
saned disabled; edit /etc/default/saned
 * Checking battery state... [ OK ]
[ 19.124604] [drm:__gen6_gt_force_wake_get] *ERROR* Timed out waiting for forcewake to ack request.
[ 19.140600] [drm:__gen6_gt_wait_for_thread_c0] *ERROR* GT thread status wait timed out

"""

Full log attached (sorry for the poor format but that's all I could come with for the moment with the serial server this machine is connected to)

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.7.0-7-generic 3.7.0-7.15
ProcVersionSignature: Ubuntu 3.7.0-7.15-generic 3.7.0
Uname: Linux 3.7.0-7-generic x86_64
ApportVersion: 2.7-0ubuntu2
Architecture: amd64
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Date: Tue Jan 8 10:10:00 2013
HibernationDevice: RESUME=UUID=7888c5a2-9d34-4027-b301-3688b5ded3ee
MachineType: Gigabyte Technology Co., Ltd. GA-890GPA-UD3H
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.7.0-7-generic root=UUID=cf89ba34-108b-404d-9804-32d54a1df2ea ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.7.0-7-generic N/A
 linux-backports-modules-3.7.0-7-generic N/A
 linux-firmware 1.99
RfKill:

SourcePackage: linux
UpgradeStatus: Upgraded to raring on 2012-01-31 (342 days ago)
dmi.bios.date: 07/23/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FD
dmi.board.name: GA-890GPA-UD3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFD:bd07/23/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-890GPA-UD3H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-890GPA-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-890GPA-UD3H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :
summary: - Raring daily failed to boot on MSI MS-7676/Z68MA-ED55 / Intel i915
+ Raring daily failed to boot on MSI MS-7676/Z68MA-ED55 / Intel i915 -
+ [drm:__gen6_gt_force_wake_get] *ERROR* Timed out waiting for forcewake
+ to ack request.
tags: added: qa-manual-testing rls-r-incoming
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1097197

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: bot-stop-nagging
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Disabling RC6 by passing i915.i915_enable_rc6=0 on the boot command line works around this issue.

summary: - Raring daily failed to boot on MSI MS-7676/Z68MA-ED55 / Intel i915 -
- [drm:__gen6_gt_force_wake_get] *ERROR* Timed out waiting for forcewake
- to ack request.
+ Raring daily failed to boot on MSI MS-7676/Z68MA-ED55 / Intel i915 and
+ RC6 enabled
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

The Raring Desktop 20121129 image does not need RC6 disabled?

Changed in linux (Ubuntu):
importance: Undecided → High
tags: added: kernel-key
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Do you have a way to test for this bug if I provide some test kernels? If so, I can perform a bisect to identify the commit that introduced this regression.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Some additional questions:

Is this an older machine and was it assembled manually?
What chipset is this? What does i915 driver report? This information can be gathered by supplying apport data.

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Thanks for looking into this.

- Raring Desktop 20121129 image does not need RC6 disabled
- It will be very difficult to test a kernel for bibisect as this problem occurs during the initial boot of the installation media, but I'll try to reproduce once the system is installed
- It's one of the testing board we have in the QA Lab, you can have an access to that machine if it helps, I'll try to collect as much information as I can on this machine.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

The kernel was rebased to upstream v3.8-rc3. Can you test the latest daily image and see if this bug still exists?

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

I verified with Kernel 3.8.0-1.5 (3.8-rc4) and the issue does not reproduce. I'm closing this report.

Thanks.

Changed in linux (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

reopening as it happened again this morning.

Changed in linux (Ubuntu):
status: Fix Released → Triaged
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Is this issue random, or can you now reproduce it again every time? The kernel hasn't been rebased and is still at 3.8-rc4.

Changed in linux (Ubuntu):
status: Triaged → Incomplete
tags: removed: kernel-key
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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