Ubuntu

Synaptic and Automatix crashes when star instaling software

Bug #109884 reported by Ubeda on 2007-04-25

2

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu	Invalid	Undecided	Unassigned

Bug Description

When Synaptic or Automatix try to install new software, the system (Feisty Fawn) shows this:

E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
E: _cache->open() failed, please report.

If I try to enter dpkg --configure -a in the Terminal, it says:

la operación solicitada precisa privilegios de superusuario (the request operation needs superuser privilegies)

So, I can not use Synaptic or Automatix, and also can't reiniciate dpkg by terminal.

Thanks for your support,
Ubeda.

ProblemType: Bug
Architecture: i386
Date: Wed Apr 25 10:08:24 2007
DistroRelease: Ubuntu 7.04
ExecutablePath: /usr/bin/yelp
Package: yelp 2.18.1-0ubuntu2
PackageArchitecture: i386
ProcCmdline: gnome-help ghelp:///usr/share/gnome/help/user-guide/es/user-guide.xml?gospanel-1
ProcCwd: /home/myself
ProcEnviron:
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
LANG=es_ES.UTF-8
SHELL=/bin/bash
SourcePackage: yelp
Uname: Linux myself-laptop 2.6.20-15-generic #2 SMP Sun Apr 15 07:36:31 UTC 2007 i686 GNU/Linux

Revision history for this message

Ubeda (ubeda) wrote on 2007-04-25:

#1

Dependencies.txt Edit (4.3 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (34.0 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (676 bytes, text/plain; charset="utf-8")

Revision history for this message

Michael Vogt (mvo) wrote on 2007-04-25:

#2

Thanks for your bugreport.

Please open a terminal and run "dpkg --configure -a". That will fix the issue. There is a duplicate against this for synaptic already, I close this report.

Cheers,
Michael

Revision history for this message

Michael Vogt (mvo) wrote on 2007-04-25:

#3

Please run:
sudo dpkg --configure -a

(sorry, missied the missing reference to sudo)

Revision history for this message

Ubeda (ubeda) wrote on 2007-04-25:

#4

I run sudo dpkg --configure -a, but I don't have (or not know how to do it with..) superuser privilegies.

Thanks for your fast answers Michael,

Cheers!

Revision history for this message

Ubeda (ubeda) wrote on 2007-04-25:

#5

Hello Michael,

Solved. Now, it works. I found this instructions in the Spain Ubuntu Page (in one forum):

Ctrl - Alt - F1, to start console,

sudo /etc/init.d/gdm stop
sudo dpkg --configure -a
startx

After that, in the terminal:

sudo apt- get install -f

Then, I say yes to the reinstall of crashed instalation: Sun Java ( but I thing perhaps whas better to say NO...) so, after that the software indice becames damage, and after restart a few times, I received two new updates for Sun Java, and they could install well.
Now, Synaptic and Automatix also run right.

I don't know what's exactly happened, but it's works know...

Thanks and cheers!

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