Printers Freeze

Hi all,

I have what sounds like a similar problem to others on this thread.

My setup is Ubuntu 7.04 (Desktop, 32bit) on an AMD 64 3200+ with a gig of DDR Ram. I have two printers:

    * A monochrome HP LaserJet 6L connected on LPT1,

    * A Konica Minolta 2530DL Network attached colour laser printer.

The HP Laserjet printer is fine all the time.

The 2530DL works fine "most of the time" but sometimes the printer will take an "age (30mins+) to print something. Opening the print queue and looking at the printer properties gives me messages such as - network host busy trying again in 30secs, or the job might be printing but the percentage complete sits at odd figures like 36% for ages.

Repeatedly opening and closing the printer queue and pausing and resuming things doesn't seem to make much difference. It is this end that is the problem, the print job is not being sent to the printer, it's not that the printer is taking an age to process the job itself.

The weird thing is, that once the printer bursts into life, all subsequent jobs are fine... for a while at least.

I'm happy to do some digging if someone has some decent questions!

Al

Hi guys,

I have noticed this problem on another machine as well. I have found that this is fixed by restarted cups:

sudo /etc/init.d/cupsys restart

The printing then starts as normal until another restart is required:
Thanks,

James

If it helps - here's the output of printingbuginfo:

== System information ==
Ubuntu Release : 7.04 (feisty)
Desktop Environment: GNOME
Architecture : i686
Kernel : 2.6.20-16-generic
Locale : LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8, LC_PAPER=en_GB.UTF-8
/etc/papersize : a4

== Configured printers ==
LaserJet-6L: HP LaserJet 6L Foomatic/ljet4 (recommended)
MC2530DL: KONICA MINOLTA magicolor 2530 DL
device for LaserJet-6L: hp:/par/HP_LaserJet_6L?device=/dev/parport0
device for MC2530DL: socket://10.0.0.3/9100

== Installed versions of important printing packages ==
ii cupsys 1.2.8-0ubuntu8 Common UNIX Printing System(tm) - server
ii cupsys-driver-gutenprint 5.0.0.99.1-0ubuntu2 printer drivers for CUPS
ii foo2zjs 20061224-0ubuntu3 Support for printing to ZjStream-based print
ii foomatic-db 20070327-0ubuntu1 OpenPrinting printer support - database
ii foomatic-db-engine 3.0.2-20070303-0ubuntu1 OpenPrinting printer support - programs
ii foomatic-db-hpijs 20070327-0ubuntu1 OpenPrinting printer support - database for
ii foomatic-filters 3.0.2-20070323-0ubuntu1 OpenPrinting printer support - filters
ii gnome-cups-manager 0.31-3ubuntu5 CUPS printer admin tool for GNOME
ii gs-common 0.3.11ubuntu1 Common files for different Ghostscript relea
ii gs-esp 8.15.4.dfsg.1-0ubuntu1 The Ghostscript PostScript interpreter - ESP
ii gs-esp-x 8.15.4.dfsg.1-0ubuntu1 The Ghostscript PostScript interpreter - ESP
ii hpijs 2.7.2+1.7.3-0ubuntu1 HP Linux Printing and Imaging - gs IJS drive
ii hplip 1.7.3-0ubuntu1 HP Linux Printing and Imaging System (HPLIP)
ii libgnomeprint2.2-0 2.18.0-0ubuntu1 The GNOME 2.2 print architecture - runtime f
ii min12xxw 0.0.9-1build1 Printer driver for KonicaMinolta PagePro 1[2
ii openprinting-ppds 20070327-0ubuntu1 OpenPrinting printer support - PostScript PP
ii pnm2ppa 1.12-16 PPM to PPA converter

Created with printingbuginfo script v1.5 (https://wiki.ubuntu.com/PrintingBugInfoScript)
Tue, 29 May 2007 14:22:11 +0100

===End Printingbuginfo.txt===

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in cupsys.

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you try with latest Ubuntu release, Hardy Heron 8.04?

Thanks in advance.

Well, I can't comment about printing on Feisty. I have been running Intrepid since Alpha 5. I do still have some printing problems which are documented in https://bugs.launchpad.net/ubuntu/+source/cups/+bug/273021.

It has improved since the initial report. But I still have some issues.

I will update that bug report. Thanks for the reminder :-)

This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status . Thank you again for taking the time to report this bug and helping to make Ubuntu better. Feel free to submit any future bugs you may find.