Dist-upgrade "can't install ubuntu-desktop" on todays upgrade

Bug #114957 reported by Shaved Wookie
6
Affects Status Importance Assigned to Milestone
Ubuntu Studio
Invalid
Low
Unassigned

Bug Description

Hi there,

I just did a clean install of Ubuntu studio on opening day. Works like a charm...that is until today when I was told there were updates available (beagle and pidgin from memory). I said go for it, it said something about only being able to do a partial update, which I chose and now dist-upgrade is coming up with an error:

"Can't Install Ubuntu-Desktop

It was impossible to install a required package. Please report this as a bug."

there is also an error in /var/log/dist-upgrade/apt.log (attached) that says:

"Investigating ubuntu-desktop
Package ubuntu-desktop has broken dep on ubuntu-sounds
  Considering ubuntu-sounds 1 as a solution to ubuntu-desktop 9999
  Re-Instated ubuntu-sounds
Investigating ubuntustudio-sounds
Package ubuntustudio-sounds has broken dep on ubuntu-sounds
  Considering ubuntu-sounds 1 as a solution to ubuntustudio-sounds 4
  Added ubuntu-sounds to the remove list
  Fixing ubuntustudio-sounds via keep of ubuntu-sounds
Investigating ubuntu-desktop
Package ubuntu-desktop has broken dep on ubuntu-sounds
  Considering ubuntu-sounds 1 as a solution to ubuntu-desktop 9999"

Revision history for this message
Shaved Wookie (shavedwookie) wrote :

Oops... forgot the attatchment.

Here it is.

Revision history for this message
Shaved Wookie (shavedwookie) wrote :

Hmmm... In a wierd way, this looks linked to the install of beagle...

The upgrade that the system mentioned was for two packages, one being beagle. When I go into synaptic and tell it to uninstall beagle it tells me that it will also need to remove a host of other packages including Ubuntu-Desktop and Nautilus?!

Revision history for this message
Shaved Wookie (shavedwookie) wrote :

OK, I think I've got this worked out... kind of.

It looks like it's just a dependencies issue, not an issue with ubuntu-desktop at all. Looks like it's just that the beagle update is trying to install libbeagle.so.0.0.0 which is already in libbeagle.0 which being used by nautilus and ubuntu-dektop (although I'm not sure why).

Looks to me like the latest beagle update just needs to be repacked so rather than having libbeagle.so.0.0.0 included in the beagle package, that the beagle package just has libbeagle.0 included as a dependency.

That's my read on the situation, although I will confess to being barely out of newbiedom. Cheers and thanks for all your work!

Revision history for this message
Jacob Creedon (jcreedon) wrote :

If you have no more problems, I'll close the bug in ~24 hours.

Jake

Changed in ubuntustudio:
importance: Undecided → Medium
status: Unconfirmed → Confirmed
Revision history for this message
Shaved Wookie (shavedwookie) wrote :

Well it still won't let me install beagle (as nautilus and ubuntu-desktop seem to have libbeagle.so.0.0.0 listed as aa dependancy whilch beagle wants to write over) but I'm not sure if this counts as a bug or not. If this is just a case of the newbie not getting how things work then close away.

Revision history for this message
C.Kontros (coryisatm) wrote :

You should NOT install ubuntu-desktop on Ubuntu Studio. It will conflict. Just install the apps you want to use on Ubuntu Studio.

Changed in ubuntustudio:
importance: Medium → Low
Revision history for this message
Shaved Wookie (shavedwookie) wrote :

When I try and install beagle it says that it can't because:

"dpkg: error processing /var/cache/apt/archives/beagle_0.2.17-schmidtke1_i386.deb (--unpack):
 trying to overwrite `/usr/lib/libbeagle.so.0.0.0', which is also in package libbeagle0"

If I try to uninstall libbeagle0 synaptic warns me it will remove:

- gnome-user-guide
- nautilus
- nautilus-cd-burner
- nautilus-image-converter
- ubuntu-docs
- ubuntustudio-desktop
- ubuntustudio-graphics
- yelp

New user though I may be, this doesn't sound like something I should be doing...
So is there a way to apply the beagle update without removing what look like core packages? (nautilus, ubuntustudio-desktop etc)?

Revision history for this message
Toby Smithe (tsmithe) wrote :

That package is unsupported, as it would seem to be in neither Ubuntu's nor Ubuntu Studio's repositories. I've never seen a version number like "0.2.17-schmidtke1" in Ubuntu, and I would suggest you remove the conflicting repository, or not apply that update. Sorry we can't do more :)

Revision history for this message
Shaved Wookie (shavedwookie) wrote :

No problem. I didn't realise it was a problem from a 3'rd party repo. I've taken that repo out so let'sclose this puppy.

Revision history for this message
[euchrid] (euchrid) wrote :

I too had a similar problem - but I do not have beagle installed. This problem affects two machines, both running Ubuntu Studio, but with fairly different set-ups. On both, the Update Manager shows 'updates available.' When I click on it, I get this:

"Not all updates can be installed

Run a partial upgrade, to install as many changes as possible."

My last upgrade completed fine on both machines, and there does not seem to be any particular program that is conflicting.

When I hit the 'Partial Upgrade' button, I get:

"Can't install 'ubuntu-desktop'

It was impossible to install a required package. Please report this as a bug. "

So here I am.

When I click close, I get:

"Could not calculate the upgrade

A unresolvable problem occurred while calculating the upgrade.

Please report this bug against the 'update-manager' package and include the files in /var/log/dist-upgrade/ in the bugreport."

On this machine (the one I am writing this on), I have a LOT of programs installed, but the other machine, which has the same problems, has virtually nothing except the Ubuntu Studio package.

Should I file a new bug report "against the 'update-manager'" as it mentions above, or does this suffice? I can upload the /var/log/dist-upgrade/ files once I know I am in the right place!

Revision history for this message
[euchrid] (euchrid) wrote :

Oh, forgot to mention that the packages Update Manager was trying to update were:
gimp
gimp-data
gimp-helpbrowser
gimp-python
libgimp 2.0
libgimp 2.0-dev

Revision history for this message
Ilkka Kalliomäki (ikalliom) wrote :

I had the same problem, updating gimp from the command line solved the issue but removed ubuntustudio-graphics. After doing this, update-manager no longer complained about a partial upgrade.

Revision history for this message
[euchrid] (euchrid) wrote :

Brilliant. Worked like a charm. Thank you!

Revision history for this message
Frank Arnold (frog98146) wrote :

And here it is May 17th 2010 and I have the same problem

I'm using Ubuntu 8.4 and upgrading to Ubuntu_Studio 10.4.

Here is what I was doing I downloaded Ubuntustudio-10.04-alternate-i386.iso from the Ubuntu_Studio web site. To a computer that has Ubuntu 10.4 running on it. Burned it to a USB DVD-RW disk.

Unplugged the usb and put it in the Computer I wanted to put it on. It has Ubuntu 8.4 on it now. It is a Dell Dimension 2400 512 ram with 40g HD. I plugged the USB DVD-RW drive in and it said do you want to upgrade I said yes

It went for a long time getting programs and all then said I could not finish click close so I did. It restored all my settings. Then I thought I should reboot to make sure it would come back up. and not hang. It told me I had a parochial update do I want to finish I said yes it said it was checking the archived programs then gave me this error

***start copy paste 1***

Can't install 'ubuntu-desktop'

It was impossible to install a required package. Please report this as a bug.

***end paste 1***

when I closed it another window popped up

**start paste 2***

Could not calculate the upgrade

A unresolvable problem occurred while calculating the upgrade.

 This can be caused by:
 * Upgrading to a pre-release version of Ubuntu
 * Running the current pre-release version of Ubuntu
 * Unofficial software packages not provided by Ubuntu

This is most likely a transient problem, please try again later.

***end paste 2***

so this is where I'm at I'm new at all this linux stuff.

Can someone help.

Revision history for this message
marker (mark-aktivix) wrote : Re: [Ubuntustudio-testers] [Bug 114957] Re: Dist-upgrade "can't install ubuntu-desktop" on todays upgrade

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hi Frank

On 19/05/10 09:27, Frank Arnold wrote:
> ... It told me I had a parochial update ...

Wow, never seen that one before ;-)

> This can be caused by:
> * Upgrading to a pre-release version of Ubuntu
> * Running the current pre-release version of Ubuntu
> * Unofficial software packages not provided by Ubuntu

Do any of these apply to your system? If so, you should remove the
offending packages or do a fresh install. Otherwise, try a different
repository mirror and reload the package list, then try dist-upgrade again.

Good luck, and tell us what happens.
Mark
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Revision history for this message
Frank Arnold (frog98146) wrote :

Sorry I thought I should try and post make sure I wasn't writing all this for nothing.

Like I said above I'm new so how do I try what the guy in post 12 said

*** start copy paste ***

I had the same problem, updating gimp from the command line solved the issue but removed ubuntustudio-graphics. After doing this, update-manager no longer complained about a partial upgrade.

*** end paste ***

Attached is the main.log for the install I hope this will help in fixing this problem

Thanks for the help

Please if you tell me to do something can you put it in laymen's terms I'm not a code guru.

Revision history for this message
Frank Arnold (frog98146) wrote :

Mark
thanks for your quick reply

All my Ubuntu Distro's downloads are from the Ubuntu web sites the Ubuntu-studio 10.4 I got by going to the Ubuntu Studio web site Here is the link so you can tell me if this is a Ubuntu web site http://ubuntustudio.org/ I have a program called drop-box https://www.dropbox.com/ running and clam-av http://www.clamav.net/lang/en/ and the only other program I know of is Google chrome http://www.google.com/chrome which is the one for Linux.

I hope this info helps you out

Revision history for this message
Janne Jokitalo (astraljava) wrote :

@Frank: Let me get this straight; you were using Ubuntu 8.04, and you upgraded with a Ubuntu Studio 10.04 DVD? I'm afraid that won't work at all, since the Ubuntu Studio DVD doesn't contain all the needed packages for a Ubuntu vanilla system. You should have used the regular Ubuntu Lucid cd for the upgrade.

Revision history for this message
Frank Arnold (frog98146) wrote :

OK so what do I do now can I just put in the regaler Ubuntu 10.4 and use that
and see if that will work??? Or am I going to have to re load every thing from scratch?

Revision history for this message
Janne Jokitalo (astraljava) wrote :

@Frank: You can try with the Ubuntu vanilla cd, and see if it works. No harm in that. But if it gives you big problems, and you're not willing to get help sorting them out (like on IRC or via mailing lists or whatever), then a fresh install might be in order. Just remember to back up all your data. :)

Revision history for this message
deuterium (matt-j-heard) wrote :

I got the same error but under difference circumstances:

A few weeks ago I installed a fresh copy of Ubuntu 11.04 Alpha 3 (Natty Narwhal) and just now am receiving a "partial upgrade". (Doesn't Beta 1 come out next week?) When I accepted the upgrade I got the "Can't install ubuntu-desktop" error but no other errors. I'm am still upgrading as I write, so I will update this thread if I get any other errors.

Changed in ubuntustudio:
status: Confirmed → Invalid
Revision history for this message
Scott Lavender (slavender) wrote :

Thank you for taking the time to file this bug report. However, the ubuntu-desktop package is not supported by the Ubuntu Studio Team.

If problems continue with the ubuntu-desktop package I would suggest refiling the bug under Ubuntu rather than Ubuntu Studio. This is probably a good place to file the bug: https://launchpad.net/ubuntu/+source/ubuntu-meta

@ Frank - as Janne mentioned, using a Ubuntu Studio DVD to upgrade a vanilla Ubuntu install is almost never a good idea for the reasons he mentioned.

@deuterium - it appears that you also are on a vanilla Ubuntu. As noted above, the Ubuntu Studio team does not support the ubuntu-desktop package, if you continue to experience trouble I would suggest refiling the bug as note above.

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