OOo crashes while i press the "close document" button

Bug #115226 reported by g1annis
16
This bug affects 1 person
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

Binary package hint: openoffice.org

When a document is open, and i want to close it without closing the OOo, i press the close document button (the small x button under the minimize, restore, close buttons). After that, the OOo crashes, and a new window appears that says that OOo crashed and the above documents will be restored. But there are now documents above, and the only thing i can do is to press OK. After that, OOo loads again with a plain document.

I cannot add extra information, because i use the Greek version so the messages i take doesn't mean anything to you. But if you indicate me where to find the appropriate log files i will sent it to you.

My system:
I use Ubuntu 7.04 and the first time the problem appeared, was after the distribution upgrade (6.10 to 7.04), which upgraded also the OOo from 2.1 to 2.2. All my hds are in ext3 and reiserfs file systems. (I noticed that there's a problem using nfs). The /home folder is mounted to different partition.
Never before i faced such problem. In some forums, and mailing lists, i found people that could simulate my problem, so i can confirm this bug.

Revision history for this message
Simos Xenitellis  (simosx) wrote :

I confirm this issue with Ubuntu Linux 6.10 (i386).
It is important to note that the test document requires to have a char embedded in a slide.
On my case, to replicate:
1. Open the test document (attached next)
2. Double-click on a chart in order to open it.
3. Close the document

OpenOffice.org crashes; it reopens the file and guides you through the recovery of the file.

All credit for find out this bug report goes to g1annis (ubuntu-gr mailing list).

Chris Cheney (ccheney)
Changed in openoffice.org:
importance: Undecided → Low
status: Unconfirmed → Confirmed
Revision history for this message
Chris Cheney (ccheney) wrote :

I believe that this bug has been corrected in Ubuntu hardy openoffice.org 1:2.4.0~rc2-1ubuntu3 so I am marking it as Fix Released. If after upgrading you continue to have problems with this issue then feel free to reopen this bug.

Thanks,

Chris Cheney

Changed in openoffice.org:
status: Confirmed → Fix Released
Revision history for this message
fscosta (fscosta) wrote :

I have a same problem with OpenOffice 3 in Ubuntu Jaunty (upgraded). When a import a CVS file, edit a spreadsheet, save it, and click in CLOSE or EXIT, OpenOffice crashes, and go to Recovery Screen.

If you don't saved your work you will loose it. If you save it before, you can do a successful recovery, and now can close the file normally.

OpenOffice.org 3.0.1 OOO300m15 (build:9379)

Linux XXX 2.6.27-11-generic #1 SMP Wed Apr 1 20:57:48 UTC 2009 i686 GNU/Linux

java version "1.6.0_0"
OpenJDK Runtime Environment (IcedTea6 1.4.1) (6b14-1.4.1-0ubuntu7)
OpenJDK Client VM (build 14.0-b08, mixed mode, sharing)

Revision history for this message
SFreeper (m-stegmueller) wrote :

I am also having this problem with Ubuntu 9.04!

Revision history for this message
fscosta (fscosta) wrote : Re: [Bug 115226] Re: OOo crashes while i press the "close document" button

Hi,

The problem has been resolved in version 3.5.1 of OO. Update yours
installations. The lastest version of OO is in Karmic (Ubuntu 9.10) that is
in Release Candidate version.

Aquele Abraço,

Fernando da Silva Costa
62 3223-4088 62 8174-1001
<email address hidden>

On Tue, Oct 27, 2009 at 06:37, SFreeper <email address hidden> wrote:

> I am also having this problem with Ubuntu 9.04!
>
> --
> OOo crashes while i press the "close document" button
> https://bugs.launchpad.net/bugs/115226
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “openoffice.org” package in Ubuntu: Fix Released
>
> Bug description:
> Binary package hint: openoffice.org
>
> When a document is open, and i want to close it without closing the OOo, i
> press the close document button (the small x button under the minimize,
> restore, close buttons). After that, the OOo crashes, and a new window
> appears that says that OOo crashed and the above documents will be restored.
> But there are now documents above, and the only thing i can do is to press
> OK. After that, OOo loads again with a plain document.
>
> I cannot add extra information, because i use the Greek version so the
> messages i take doesn't mean anything to you. But if you indicate me where
> to find the appropriate log files i will sent it to you.
>
> My system:
> I use Ubuntu 7.04 and the first time the problem appeared, was after the
> distribution upgrade (6.10 to 7.04), which upgraded also the OOo from 2.1 to
> 2.2. All my hds are in ext3 and reiserfs file systems. (I noticed that
> there's a problem using nfs). The /home folder is mounted to different
> partition.
> Never before i faced such problem. In some forums, and mailing lists, i
> found people that could simulate my problem, so i can confirm this bug.
>

Revision history for this message
SFreeper (m-stegmueller) wrote : Re: [Bug 115226] Re: OOo crashes while i press the "close document" button

Thank you very much!

It works now! :-)

Best Regards,
Markus
--

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in-put GbR - Das Linux-Systemhaus
Markus Stegmueller
Support & Consulting
Moltkestrasse 49 D-76133 Karlsruhe
Tel./Fax : +49 (0)721 / 83044 - 99/93
http://www.in-put.de
********************************************
     Schulungen Installationen
         Beratung Support
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********************************************

fscosta schrieb:
> Hi,
>
> The problem has been resolved in version 3.5.1 of OO. Update yours
> installations. The lastest version of OO is in Karmic (Ubuntu 9.10) that is
> in Release Candidate version.
>
>
> Aquele Abraço,
>
> Fernando da Silva Costa
> 62 3223-4088 62 8174-1001
> <email address hidden>
>
>
> On Tue, Oct 27, 2009 at 06:37, SFreeper <email address hidden> wrote:
>
>> I am also having this problem with Ubuntu 9.04!
>>
>> --
>> OOo crashes while i press the "close document" button
>> https://bugs.launchpad.net/bugs/115226
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>> Status in “openoffice.org” package in Ubuntu: Fix Released
>>
>> Bug description:
>> Binary package hint: openoffice.org
>>
>> When a document is open, and i want to close it without closing the OOo, i
>> press the close document button (the small x button under the minimize,
>> restore, close buttons). After that, the OOo crashes, and a new window
>> appears that says that OOo crashed and the above documents will be restored.
>> But there are now documents above, and the only thing i can do is to press
>> OK. After that, OOo loads again with a plain document.
>>
>> I cannot add extra information, because i use the Greek version so the
>> messages i take doesn't mean anything to you. But if you indicate me where
>> to find the appropriate log files i will sent it to you.
>>
>> My system:
>> I use Ubuntu 7.04 and the first time the problem appeared, was after the
>> distribution upgrade (6.10 to 7.04), which upgraded also the OOo from 2.1 to
>> 2.2. All my hds are in ext3 and reiserfs file systems. (I noticed that
>> there's a problem using nfs). The /home folder is mounted to different
>> partition.
>> Never before i faced such problem. In some forums, and mailing lists, i
>> found people that could simulate my problem, so i can confirm this bug.
>>
>

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