Ubuntu installer appears to hang on "Installation von Ubuntu wird vorbereitet" screen

Bug #1171185 reported by Dan Kegel
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Downloaded ubuntu-13.04-beta2-desktop-amd64.iso (sha1sum cdb56f...), burned onto dvd,
booted on an i7 with 3 sata drives, intending to do a fresh install onto sda1.
Didn't get that far; I got past the "Try or install?" choice, and the installation language choice.
On the screen that checks whether you have 5.4 GB free space and an internet connection.
I clicked 'download updates during installation', then clicked the 'Weiter' (Continue) button.
Progress stopped. The 'Beenden' (Quit) button is still active.
syslog shows it failed to download two packages:

Apr 21 15:31:33 ubuntu ubiquity: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/restricted/n/nvidia-graphics-drivers-310/nvidia-310_310.32-0ubuntu2_amd64.deb 404 Not Found [IP: 91.189.92.202 80]
Apr 21 15:31:33 ubuntu ubiquity: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/restricted/n/nvidia-settings-313-updates/nvidia-settings-313-updates_313.18-0ubuntu1_amd64.deb 404 Not Found [IP: 91.189.92.202 80]

According to https://launchpad.net/ubuntu/raring/+package/nvidia-310, only 310.44 is available.

Is beta2 too stale to install?

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: ubiquity 2.14.1 [modified: lib/partman/automatically_partition/question]
ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5
Uname: Linux 3.8.0-16-generic x86_64
ApportVersion: 2.9.2-0ubuntu5
Architecture: amd64
CasperVersion: 1.330
Date: Sun Apr 21 15:52:28 2013
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130402.1)
MarkForUpload: True
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Dan Kegel (dank) wrote :
Revision history for this message
Dan Kegel (dank) wrote :

I seem to have worked around this by clicking 'Quit', which took me to the 'Try' desktop;
then clicking 'Install' again, and this time not clicking either of the
'download stuff during installation' options.

Revision history for this message
Dan Kegel (dank) wrote :

Tried again from scratch. Still hangs on a fresh run even with neither of those options checked,
and no download failures in syslog!

Revision history for this message
Dan Kegel (dank) wrote :

So far I still haven't successfully installed after four tries. The one time I got to the partition screen,
it later hung, reporting that it couldn't unmount a partition. That was my own fault,
I had mounted /home in a terminal window. But I couldn't recover by simply unmounting;
the related UI didn't seem to work, and installation just sort of stopped making progress.

13.04 beta 2's installer has me stumped, I can't get to square one with it.

Perhaps I should try a daily.

Revision history for this message
Dan Kegel (dank) wrote :

Also hangs on a second machine (q9400, just one sata drive, english, defaults).

Has anybody managed to use this installer successfully?

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hallo
Better to install the latest build:
http://cdimage.ubuntu.com/daily-live/current/
Please test it and refere if this issue still available.
thanks
Fabio

---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Dan Kegel (dank) wrote :

Same problem with current daily, raring-desktop-amd64.iso
sha1sum of disc after burning:
a6b01723a6f9632c7f9ff935dab677b6d5c2b3ef /dev/sr0

Tried on three machines now. Works fine on one machine, hangs on the other two.

When it hangs, partman appears to be hanging.

Aha, this is a dup of bug 1080701

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