Installer pauses at 85% when downloading package lists - seems to hang causing the user to panic

Bug #117298 reported by mark williamson
2
Affects Status Importance Assigned to Milestone
debian-installer (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: debian-installer

Using Alternate Install CD the installer appears to hang at 85%.

The alt-F4 terminal shows the installer is trying to download package lists. The installer does this even when I tell it to configure the network at a later time. Clearly the installer is retesting to see if it can get a network connection and then tries to download the package lists if it can get connectivity.

The problem is that the installer sits at 85% until the package lists timeout causing a long delay with no information to the user. This cause the user to think the install has failed. If the user has a slow internet connection this takes even longer as the packages start to arrive very slowly.

My workaround is to unplug the machine from the network when installing and configure the network once the process is finished.

Repeated in bug number 104713 with the Kubuntu install cd.

Suggested solutions:
A) ask the user if they want to download the package lists - we have a slow internet connection and I don't want these downloaded on install.
B) if the package lists must be downloaded send the output which appears on the Alt-F4 terminal to the user so that they are aware of what the installer is trying to do.
C) Don't try to use the network if the user has chosen to leave it un-configured earlier in the install process.

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