Ubuntu locks up and freezes - have to press power button

Bug #120864 reported by Chris Lin
6
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Undecided
Unassigned
linux-source-2.6.20 (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

Ubuntu 7.04 Feisty Fawn will lock up completely within 2-30 minutes of using it. I have done numerous searches on Google, forums, etc. and while many people have posted solutions, none of them have worked for my computer (noapic, changing CPU scaling, different kernels, etc.). When it freezes I cannot do anything (no ctrl-alt-backspace, no ctrl-alt-F1, etc.) so I have to press the power button to turn the computer off and back on again. Interestingly, using the default 'ati' driver I cannot do anything but using the propietary fglrx drivers lets me move the mouse cursor around, but nothing responds.

It is definitely not an overheating issue as I've watched the system temp before it crashes and it remains cool.

Here are my system specs, I'm running a dual-boot with Windows XP

P4 2.6 Ghz (tried it with hyper threading enabled and disabled)
ABIT IS-7 Motherboard (using the onboard ethernet)
1024 MB RAM (memtest checks out)
ATI Radeon 9700 Pro (ati drivers and fglrx drivers)
Soundblaster Audigy 2
2 Western Digital Hard Drives, one with a dual NTFS/ext3 partition

Found in dmesg.log:

ATA: abnormal status 0x7F on port 0x0001c807

Revision history for this message
Brian Murray (brian-murray) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description doesn't yet have enough information.
Please include as attachments the following additional information, if you have not already done so (please pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command 'uname -a' in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command 'dmesg > dmesg.log' and attach the resulting file 'dmesg.log' to this bug report.
3. Please run the command 'sudo lspci -vvnn > lspci-vvnn.log' and attach the resulting file 'lspci-vvnn.log' to this bug report.
4. Your kernel messages log file '/var/log/messages' may also be helpful so please attach it to your bug report.
For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies . Thanks in advance!

Revision history for this message
Chris Lin (shmoo) wrote :

Linux chris-desktop 2.6.20-16-generic #2 SMP Thu Jun 7 20:19:32 UTC 2007 i686 GNU/Linux

Revision history for this message
Chris Lin (shmoo) wrote :
Revision history for this message
Chris Lin (shmoo) wrote :

Here is the last attachment.

description: updated
Changed in linux-source-2.6.20:
assignee: brian-murray → ubuntu-kernel-team
importance: Undecided → Medium
status: Needs Info → Confirmed
Revision history for this message
Launchpad Janitor (janitor) wrote : This bug is now reported against the 'linux' package

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Revision history for this message
Launchpad Janitor (janitor) wrote : Kernel team bugs

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

Revision history for this message
Keng-Yu Lin (lexical) wrote :

This bug report was marked as Incomplete a while ago and has not had any feedback to provide the requested information. As a result this bug is being closed. Please reopen if this is still an issue in the latest Karmic 9.10 Alpha release http://cdimage.ubuntu.com/releases/karmic/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

Changed in linux (Ubuntu):
status: Incomplete → Won't Fix
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