firefox crashed

Bug #121474 reported by DaFunkyMan
2
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Medium
Mozilla Bugs

Bug Description

Binary package hint: firefox

... firefox causes system to log out

Hi there! I installed feisty a couple of months ago, however, I cannot use the firefox web browser or the epiphany, because both of them make the system to log out when you last expect to..
It just send me to the session start menu.

I actually use Kazehakase and I had no problem, however I'd like to use firefox because I consider it as one of the best web browsers... Konqueror It's fine but it also crashes frequently.

Can you help me please??? Thanks!!

Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote : Report Needed

Thank you DaFunkyMan for submitting this report.

Could you please try to obtain a backtrace by following the instructions
on [1], or upload the crash report that probably was generated during
the crash and that should be located at /var/crash/ to [2].

Please indicate which extensions/plugins do you have enabled; and if
this crash is reproducible describe the steps that lead to it (it is
very important for us to have a test case for each crash).

This will greatly aid us in tracking down your problem.

Thanks in advance.

H. Montoliu

[1] https://wiki.ubuntu.com/MozillaTeam/Bugs
[2] https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/121474/+addcomment

description: updated
Changed in firefox:
assignee: nobody → mozilla-bugs
importance: Undecided → Medium
Changed in firefox:
status: New → Incomplete
Revision history for this message
DaFunkyMan (schneidermetal) wrote : extensions/plugins

Thanks for your answer. I am new in linux so there are still many things I don't know. Also, I forgot to report that my machine is an amd64.

I've got installed the most recent version of firefox, however, the bug also appeared with the previously released version of firefox.
This are the firefox installed plugins:
firefox-dbg
firefox-dev
firefox-dom-inspector
firefox-gnome-support
firefox-greasemonkey
firefox-launchpad-plugin
firefox-libthai
firefox-sage
firefox-themes-ubuntu
firefox-webdeveloper
j2re1.4-mozilla-plugin
mozilla-firefox-gnome-support
mozilla-plugin-gnash
totem-mozilla

And these are the JAVA plugins:
bsh
bsh-gcj
gij
gij-4.1
j2re1.4
java-common
java-gcj-compat
libcairo-java
libcairo-java-gcj
libgcj7-0
libgcj7-jar
libgcj-common
libglade-java
libglade-java-gcj
libglib-java
libglib-java-gcj
libgnome-java
libgnome-java-gcj
libgnome-jni
libgnome-speech3
libgtk-java
libgtk-java-gcj
libgtk-jni
libgtksourceview-common
libhsqldb-java
libhsqldb-java-gcj
libjaxp1.3-java
libjaxp1.3-java-gcj
libjline-java
libmozjs0d
libservlet2.3-java
libxalan2-java
libxalan2-java-gcj
libxerces2-java
libxerces2-java-gcj
libxt-java
libxt-java-gcj

Those are all I think. I looked into the crash folder but I didn't find any crash report from firefox, maybe because it doesn't really crash (it doesn't appear the crash report), it just takes me to the start session menu. All the aplications that had crashed recently have reports in this folder.
As I told you, just by opening firefox it suddenly happens, soon or later. This is driving me mad :(

PD: I looked the reference no. 1 you told me. I installed the libraries and tried to obtain a backtrace, however, like there is no crash report, it was completely unuseful..

Thanks!

Revision history for this message
Alexander Sack (asac) wrote : Re: [Bug 121474] extensions/plugins

On Thu, Jun 21, 2007 at 01:31:34PM -0000, DaFunkyMan wrote:
>
> Those are all I think. I looked into the crash folder but I didn't find any crash report from firefox, maybe because it doesn't really crash (it doesn't appear the crash report), it just takes me to the start session menu. All the aplications that had crashed recently have reports in this folder.
> As I told you, just by opening firefox it suddenly happens, soon or later. This is driving me mad :(
>
> PD: I looked the reference no. 1 you told me. I installed the libraries
> and tried to obtain a backtrace, however, like there is no crash report,
> it was completely unuseful..
>

Please test if running firefox in safe-mode improved your situation:

  # firefox -safe-mode

from a console.

in any case, please reproduce when starting firefox like

  # firefox &> /tmp/firefox.log

from a console and attach the /tmp/firefox.log once this problem did
happen to you.

 - Alexander

Revision history for this message
DaFunkyMan (schneidermetal) wrote : Nothing Happens..

This is what appears when I try to run firefox in safe mode:

  Xlib: connection to ":0.0" refused by server
  Xlib: No protocol specified

  (firefox-bin:20228): Gtk-WARNING **: cannot open display

And nothing happens. I'm afraid I didn't understand what you meant in second place. If you meant to upload the firefox.log on tmp folder here you are, however, it displays the same as I reportes now...

Revision history for this message
Alexander Sack (asac) wrote : Re: [Bug 121474] Nothing Happens..

On Thu, Jun 21, 2007 at 07:03:20PM -0000, DaFunkyMan wrote:
> This is what appears when I try to run firefox in safe mode:
>
> Xlib: connection to ":0.0" refused by server
> Xlib: No protocol specified
>

This looks like you cannot open any X application at all. Can you
start gedit from the same terminal?

 - Alexander

Revision history for this message
DaFunkyMan (schneidermetal) wrote :

Well, until yesterday I didn't had turned on my video card's opengl acceleration. May it be related to this?
The problem is, basically, that when I'm navigating with firefox or epiphany, without touching anything, does the same that when you press ctrl+shift+backspace.
This is what I get when I run gedit from the konsole

jc@CannonBall:~$ gedit
X Error: BadDevice, invalid or uninitialized input device 169
  Major opcode: 147
  Minor opcode: 3
  Resource id: 0x0
Failed to open device
X Error: BadDevice, invalid or uninitialized input device 169
  Major opcode: 147
  Minor opcode: 3
  Resource id: 0x0
Failed to open device

Nevertheless, it opens gedit..

Thanks

Revision history for this message
Alexander Sack (asac) wrote : Re: [Bug 121474] Re: firefox crashed

On Fri, Jun 22, 2007 at 12:04:00PM -0000, DaFunkyMan wrote:
> Well, until yesterday I didn't had turned on my video card's opengl acceleration. May it be related to this?
> The problem is, basically, that when I'm navigating with firefox or epiphany, without touching anything, does the same that when you press ctrl+shift+backspace.
> This is what I get when I run gedit from the konsole
>
> jc@CannonBall:~$ gedit
> X Error: BadDevice, invalid or uninitialized input device 169
> Major opcode: 147
> Minor opcode: 3
> Resource id: 0x0
> Failed to open device
> X Error: BadDevice, invalid or uninitialized input device 169
> Major opcode: 147
> Minor opcode: 3
> Resource id: 0x0
> Failed to open device
>
> Nevertheless, it opens gedit..

If you just turned on hardware acceleration then this is most likely
an X11 option that causes this. Please post your
/etc/X11/xorg.conf.

Maybe attach /var/log/Xorg.0.log of a crashing session as well.

 - Alexander

Revision history for this message
DaFunkyMan (schneidermetal) wrote :

OK, this is the xorg.conf
However, I just installed Swiftfox and it works perfectly.

Revision history for this message
DaFunkyMan (schneidermetal) wrote :

Here it is the xorg.0.log file

Thanks a lot!

Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote :

We have not received any duplicates for some time. Thus, this crash was likely due to some unique plugin extension combination or has been fixed in the meantime. Please, reopen it at any time if you have more related info.

Thanks for your contribution. Don't hesitate to submit new crashes,

H. Montoliu

Changed in firefox:
status: Incomplete → Invalid
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