Ubuntu
linux-source-2.6.20 package

automatic user logout or computer freeze while using firefox

Bug #121486 reported by Johan Meskens CS3 jmcs3
16
Affects Status Importance Assigned to Milestone
linux-source-2.6.20 (Ubuntu)
Won't Fix
High
Unassigned

Bug Description

Ubuntu 7.04 ( clean install )
amd xp 1700+
nvidia card

this thing happens very often, almost daily
and if it does, it repeats itself a few times very quickly

i use firefox - but it happened in the passed also with other browsers -
 , i navigate or click a tab or a page loads and then suddenly either the computer totally freezes ( i have to restart )
or i get automatically logged out as user and get to the user log in screen and have to log in again

so i am having this problem in ubuntu 7.04 but had it also with the other version 6.10 etc.

please request any information that you might need and where to find it
thanks

/var/log/syslog
Jun 21 04:48:06 ilaupoleas kernel: [108544.052113] Inbound IN=eth0 OUT= MAC=00:0a:e6:62:03:26:00:c0:49:eb:64:fc:08:00 SRC=208.71.112.64 DST=192.168.123.100 LEN=44 TOS=0x00 PREC=0x00 TTL=47 ID=0 DF PROTO=UDP SPT=2710 DPT=4444 LEN=24
Jun 21 04:53:15 ilaupoleas kernel: [108853.057454] BUG: unable to handle kernel paging request at virtual address f37f053b
Jun 21 04:53:15 ilaupoleas kernel: [108853.057575] printing eip:
Jun 21 04:53:15 ilaupoleas kernel: [108853.057625] c01638fb
Jun 21 04:53:15 ilaupoleas kernel: [108853.057673] *pde = 00000000
Jun 21 04:53:15 ilaupoleas kernel: [108853.057727] Oops: 0000 [#2]
Jun 21 04:53:15 ilaupoleas kernel: [108853.057777] SMP
Jun 21 04:53:15 ilaupoleas kernel: [108853.057914] Modules linked in: nls_iso8859_1 nls_cp437 vfat fat sg sd_mod usb_storage libusual isofs udf binfmt_misc rfcomm l2cap bluetooth xt_limit xt_tcpudp iptable_mangle ipt_LOG ipt_MASQUERADE nf_nat ipt_TOS ipt_REJECT nf_conntrack_irc nf_conntrack_ftp nf_conntrack_ipv4 xt_state nf_conntrack nfnetlink iptable_filter ip_tables x_tables ppdev cpufreq_userspace cpufreq_powersave cpufreq_conservative cpufreq_ondemand cpufreq_stats freq_table tc1100_wmi sony_acpi dev_acpi pcc_acpi ac dock sbs i2c_ec asus_acpi battery button video container backlight ipv6 lp fuse snd_via82xx snd_ac97_codec ac97_bus snd_pcm_oss snd_mixer_oss nvidia(P) snd_pcm snd_page_alloc snd_seq_dummy snd_seq_oss snd_mpu401 snd_mpu401_uart snd_seq_midi snd_seq_midi_event analog snd_rawmidi snd_seq snd_timer snd_seq_device gameport parport_pc parport pcspkr snd shpchp pci_hotplug via_agp via_ircc soundcore agpgart irda crc_ccitt i2c_viapro i2c_core af_packet tsdev evdev ext3 jbd mbcache ide_cd cdrom ide_disk ge
Jun 21 04:53:15 ilaupoleas kernel: eric usbhid hid via82cxxx floppy via_rhine mii ata_generic libata scsi_mod ehci_hcd uhci_hcd usbcore thermal processor fan fbcon tileblit font bitblit softcursor vesafb capability commoncap
Jun 21 04:53:15 ilaupoleas kernel: [108853.063655] CPU: 0
Jun 21 04:53:15 ilaupoleas kernel: [108853.063657] EIP: 0060:[unmap_vmas+315/1472] Tainted: P VLI
Jun 21 04:53:15 ilaupoleas kernel: [108853.063659] EFLAGS: 00213287 (2.6.20-16-generic #2)
Jun 21 04:53:15 ilaupoleas kernel: [108853.063855] EIP is at unmap_vmas+0x13b/0x5c0
Jun 21 04:53:15 ilaupoleas kernel: [108853.063919] eax: f37f053b ebx: ffffffff ecx: f37f053b edx: b7cbd000
Jun 21 04:53:15 ilaupoleas kernel: [108853.063984] esi: dedd32d8 edi: b7cb6000 ebp: c128c6c0 esp: d56afde4
Jun 21 04:53:15 ilaupoleas kernel: [108853.064048] ds: 007b es: 007b ss: 0068
Jun 21 04:53:15 ilaupoleas kernel: [108853.064109] Process Xorg (pid: 4803, ti=d56ae000 task=d6959a90 task.ti=d56ae000)
Jun 21 04:53:15 ilaupoleas kernel: [108853.064175] Stack: 00000000 b7cbcfff 00000000 dfc87da0 d56afe5c 00000000 00000001 b7cbd000
Jun 21 04:53:15 ilaupoleas kernel: [108853.064645] f37f053b dfdef580 c1404540 ffffffff 00000000 c13dba6c dedd3000 f37f053b
Jun 21 04:53:15 ilaupoleas kernel: [108853.065114] 14636065 d56afe90 002cefe5 b7cbd000 00000000 d56afe5c d68cd1d0 dfdef580
Jun 21 04:53:15 ilaupoleas kernel: [108853.065583] Call Trace:
Jun 21 04:53:15 ilaupoleas kernel: [108853.065718] [exit_mmap+119/240] exit_mmap+0x77/0xf0
Jun 21 04:53:15 ilaupoleas kernel: [108853.065835] [mmput+56/160] mmput+0x38/0xa0
Jun 21 04:53:15 ilaupoleas kernel: [108853.065947] [do_exit+242/2048] do_exit+0xf2/0x800
Jun 21 04:53:15 ilaupoleas kernel: [108853.066071] [do_group_exit+38/128] do_group_exit+0x26/0x80
Jun 21 04:53:15 ilaupoleas kernel: [108853.066180] [get_signal_to_deliver+681/1056] get_signal_to_deliver+0x2a9/0x420
Jun 21 04:53:15 ilaupoleas kernel: [108853.066302] [do_notify_resume+147/1824] do_notify_resume+0x93/0x720
Jun 21 04:53:15 ilaupoleas kernel: [108853.066428] [<e0983b80>] ext3_discard_reservation+0x70/0x80 [ext3]
Jun 21 04:53:15 ilaupoleas kernel: [108853.066576] [_atomic_dec_and_lock+61/112] _atomic_dec_and_lock+0x3d/0x70
Jun 21 04:53:15 ilaupoleas kernel: [108853.066697] [dput+193/320] dput+0xc1/0x140
Jun 21 04:53:15 ilaupoleas kernel: [108853.066808] [__fput+293/400] __fput+0x125/0x190
Jun 21 04:53:15 ilaupoleas kernel: [108853.066922] [sigprocmask+101/256] sigprocmask+0x65/0x100
Jun 21 04:53:15 ilaupoleas kernel: [108853.067032] [sys_rt_sigprocmask+233/256] sys_rt_sigprocmask+0xe9/0x100
Jun 21 04:53:15 ilaupoleas kernel: [108853.067144] [sys_rt_sigprocmask+233/256] sys_rt_sigprocmask+0xe9/0x100
Jun 21 04:53:15 ilaupoleas kernel: [108853.067258] [work_notifysig+19/24] work_notifysig+0x13/0x18
Jun 21 04:53:15 ilaupoleas kernel: [108853.067383] =======================
Jun 21 04:53:15 ilaupoleas kernel: [108853.067442] Code: 87 00 00 40 00 25 00 00 c0 ff 89 44 24 1c 83 e8 01 39 44 24 04 77 08 8b 54 24 4c 89 54 24 1c 8b 4c 24 20 89 4c 24 3c 8b 44 24 3c <8b> 10 85 d2 0f 84 7d 02 00 00 89 d0 25 fb 0f 00 00 83 f8 63 0f
Jun 21 04:53:15 ilaupoleas kernel: [108853.070385] EIP: [unmap_vmas+315/1472] unmap_vmas+0x13b/0x5c0 SS:ESP 0068:d56afde4
Jun 21 04:53:15 ilaupoleas kernel: [108853.070539] <1>Fixing recursive fault but reboot is needed!
Jun 21 04:55:17 ilaupoleas syslogd 1.4.1#20ubuntu4: restart.
Jun 21 04:55:18 ilaupoleas kernel: Inspecting /boot/System.map-2.6.20-16-generic
Jun 21 04:55:18 ilaupoleas kernel: Loaded 24977 symbols from /boot/System.map-2.6.20-16-generic.
Jun 21 04:55:18 ilaupoleas kernel: Symbols match kernel version 2.6.20.
Jun 21 04:55:18 ilaupoleas kernel: No module symbols loaded - kernel modules not enabled.
Jun 21 04:55:18 ilaupoleas kernel: [ 0.000000] Linux version 2.6.20-16-generic (root@terranova) (gcc version 4.1.2 (Ubuntu 4.1.2-0ubuntu4)) #2 SMP Thu Jun 7 20:19:32 UTC 2007 (Ubuntu 2.6.20-16.29-generic)
Jun 21 04:55:18 ilaupoleas kernel: [ 0.000000] BIOS-provided physical RAM map:
Jun 21 04:55:18 ilaupoleas kernel: [ 0.000000] sanitize start

Tags: kernel-oops
Revision history for this message
Ruan Carvalho (ruancarvalho) wrote : Same Problem: automatic user logout or computer freeze while using firefox

Ubuntu 7.04 ( clean install )
512 Mb RAM
AMD XP 1600+
NVidia Card 64Mb

I'm with the same problem.

But, I think the problem is not with Firefox; maybe it's with NVidia Driver.

I reproduced the error doing the following:

- Launch Ubuntu
- Immediately start Firefox (or immediately do the next step)
- Open the file system Folder (in Graphical mode)
- Scroll the page.

Then the computer totally freeze. This was done 5 times, in sequence, and had the same result.

After that, I deactivated the NVidia Driver and repeated the steps above. The system automatically logged out.
I logged in and repeated the tests. Nothing happened.

I hope this can be useful.

Revision history for this message
Johan Meskens CS3 jmcs3 (johanmeskenscs3) wrote :

i have this card :
           *-display
                description: VGA compatible controller
                product: NV17 [GeForce4 MX 440]
                vendor: nVidia Corporation
                physical id: 0
                bus info: pci@01:00.0
                version: a3
                size: 128MB
                width: 32 bits
                clock: 66MHz
                capabilities: vga bus_master cap_list
                configuration: driver=nvidia latency=248 maxlatency=1 mingnt=5
                resources: iomemory:de000000-deffffff iomemory:d0000000-d7ffffff iomemory:ddc80000-ddcfffff irq:12

where do we go from here ?
should we file a bug somewhere else ?
who maintains these drivers ?

Revision history for this message
preeth26 (preeth26) wrote :

I am having the very same problem on an AMD 64 HP Pavilion laptop. It happens very frequently to the point of not being able to use Firefox at all. Also, using Firefox arbitrarily causes the CPU to scale to its fullest and this falls back to normal after I close Firefox. I just installed Iceape and so far this seems to be working okay. Not sure what is causing this but it is very frustrating to be frequently logged out when using Firefox.
Thanks

Brian Murray (brian-murray)
Changed in linux-source-2.6.20:
assignee: nobody → ubuntu-kernel-team
Revision history for this message
Bob Fourney (robert-fourney) wrote :

I'm also seeing this in Fedora, running the most recent releases and updates. I'm pretty sure I don't have the NVidia card. This is an older gateway, probably an Intel video card?

Firefox seems to be the only offender, other graphical programs don't cause the logout. I also hear the fan kick on and have firefox slow down for no apperant reason, so the CPU overloading by firefox may also be going on. Opening and closing different tabs seems to make it (the logout issue) worse, but it'll happen with just one tab and one browser (no activity on other workspaces/desktops).

Can anybody recommend a good browser? I don't have any recent experience w/ anything other than firefox.

tnx

Revision history for this message
preeth26 (preeth26) wrote :

I have the same problem as Mr. Fourney above, using Ubuntu Gutsy and Firefox. I have an ATI graphics card and am using the ATI drivers. My problem is exactly the same as decribed above, the CPU overloads constantly when using Firefox and also causes the fan to kick in. I tried using Epiphany but the problem is still the same. This problem is so annoying that I am now using Arch Linux with Firefox without any problems. In the past I also tried Debian Etch and Lenny without any problems (using Icewease). It does not also seem to happen with Open Suse 10.3 Beta version.

Any suggested fix to this will be very helpful.
Thanks
Preeth.

Revision history for this message
Daniel Bruzzone (bruzzone) wrote :

This bug may or may not be related to another one I just posted a few days ago at https://bugs.launchpad.net/ubuntu/+bug/138739.

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Hi All,

This bug was reported a while ago but there hasn't been any recent activity. The Hardy Heron Alpha series is currently under development and contains an updated version of the kernel. It would be helpful if you could test the latest Hardy Alpha release: http://www.ubuntu.com/testing . You should be able to then test the new kernel via the LiveCD. If you can, please verify if this bug still exists or not and report back your results. Thanks.

Changed in linux-source-2.6.20:
status: Triaged → Incomplete
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

The 18 month support period for Feisty Fawn 7.04 has reached it's end of life - http://www.ubuntu.com/news/ubuntu-7.04-end-of-life . As a result we are closing the linux-source-2.6.20 task. If this is still an issue with the most recent Intrepid Ibex 8.10 release, please open a new bug against the 'linux' kernel package - https://bugs.launchpad.net/ubuntu/+source/linux/+filebug . Thanks.

Changed in linux-source-2.6.20:
status: Incomplete → Won't Fix
Revision history for this message
Launchpad Janitor (janitor) wrote : Kernel team bugs

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

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