Intermittent SATA drive in Fiesty

Bug #121601 reported by Pathfinderscuba
2
Affects Status Importance Assigned to Milestone
Linux
Fix Released
Medium
linux-source-2.6.20 (Ubuntu)
Invalid
Undecided
Kyle McMartin

Bug Description

I have 3 drives in my system - 2 IDE and one SATA
IDE0 is a dual boot WinXP and Linux drive with swap partitions
IDE1 is a data drive
SATA0 is a data drive with 3 partitions (2 NTFS and one FAT32)

Fiesty install was fine SATA was detected.

When I boot into Linux, most times the Ubuntu splash screen hangs for about 5 minutes then boots but the SATA is not detected. Occasionally, the boot is very quick and the SATA drive is detected.

I've done a ton of searching with no success. I'm a novice Linux user.

Revision history for this message
Pathfinderscuba (davidscott) wrote :

Kernel version is 2.6.20-16

Here is an excerpt from the log when it does not find the SATA:
Jun 21 11:53:23 Scotthome kernel: [ 34.740835] ata3.00: qc timeout (cmd 0x27)
Jun 21 11:53:23 Scotthome kernel: [ 34.740843] ata3.00: ata_hpa_resize 1: sectors = 625142448, hpa_sectors = 0
Jun 21 11:53:23 Scotthome kernel: [ 34.740850] ata3.00: ATA-7: ST3320620AS, 3.AAK, max UDMA/133
Jun 21 11:53:23 Scotthome kernel: [ 34.740853] ata3.00: 625142448 sectors, multi 16: LBA48 NCQ (depth 0/32)
Jun 21 11:53:23 Scotthome kernel: [ 34.740864] ata3: failed to recover some devices, retrying in 5 secs
Jun 21 11:53:23 Scotthome kernel: [ 69.849024] ata3.00: qc timeout (cmd 0x27)
Jun 21 11:53:23 Scotthome kernel: [ 69.849032] ata3.00: ata_hpa_resize 1: sectors = 625142448, hpa_sectors = 0
Jun 21 11:53:23 Scotthome kernel: [ 69.849054] ata3.00: limiting speed to UDMA/133:PIO3
Jun 21 11:53:23 Scotthome kernel: [ 69.849056] ata3: failed to recover some devices, retrying in 5 secs
Jun 21 11:53:23 Scotthome kernel: [ 104.957216] ata3.00: qc timeout (cmd 0x27)
Jun 21 11:53:23 Scotthome kernel: [ 104.957223] ata3.00: ata_hpa_resize 1: sectors = 625142448, hpa_sectors = 0
Jun 21 11:53:23 Scotthome kernel: [ 104.957244] ata3.00: disabled

Looks like a qc timeout (cmd 0x27) error whatever that is.

And when it does recognize it:
Jun 21 12:19:33 Scotthome kernel: [ 4.243102] ata3.00: ata_hpa_resize 1: sectors = 625142448, hpa_sectors = 625142448
Jun 21 12:19:33 Scotthome kernel: [ 4.243109] ata3.00: ATA-7: ST3320620AS, 3.AAK, max UDMA/133
Jun 21 12:19:33 Scotthome kernel: [ 4.243112] ata3.00: 625142448 sectors, multi 16: LBA48 NCQ (depth 0/32)
Jun 21 12:19:33 Scotthome kernel: [ 4.301305] ata3.00: ata_hpa_resize 1: sectors = 625142448, hpa_sectors = 625142448
Jun 21 12:19:33 Scotthome kernel: [ 4.301309] ata3.00: configured for UDMA/133
Jun 21 12:19:33 Scotthome kernel: [ 4.301322] scsi3 : ata_piix
Jun 21 12:19:33 Scotthome kernel: [ 4.467306] ATA: abnormal status 0x7F on port 0x0001c807
Jun 21 12:19:33 Scotthome kernel: [ 4.467454] scsi 2:0:0:0: Direct-Access ATA ST3320620AS 3.AA PQ: 0 ANSI: 5

Revision history for this message
Juan Pablo Salazar Bertín (snifer) wrote :

Thanks for your bug report. This bug has been reported to the developers of the software. You can track it and make comments here: http://bugzilla.kernel.org/show_bug.cgi?id=8650

Changed in linux:
status: Unknown → Incomplete
Revision history for this message
Kyle McMartin (kyle) wrote :

Please attach a dmesg and "lspci -vvnn" output to the bug report. Only then will be able to help you.

Thanks, Kyle

Revision history for this message
Brian Murray (brian-murray) wrote :

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and feel free to submit bug reports in the future.

Changed in linux:
status: Incomplete → Fix Released
Changed in linux:
importance: Unknown → Medium
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