MASTER [GUTSY] firefox crashed on startup -- human theme [?? from libcairo.so.2] [ubuntulooks_draw_progressbar_trough at #12]

here is the /var/crash/_usr_lib_firefox_firefox-bin.1000.crash file

Thank you Shawn vega for submitting this report.

Could you please try to obtain a backtrace by following the instructions
on [1], or upload the crash report that probably was generated during
the crash and that should be located at /var/crash/ to [2]. The file you
submitted doesn't contain neither a retrace with debug symbols, nor a
coredump.

Please indicate which extensions/plugins do you have enabled; and very
important, if this crash is reproducible describe the steps that lead to
it.

This will greatly aid us in tracking down your problem.

Thanks in advance.

H. Montoliu

[1] https://wiki.ubuntu.com/MozillaTeam/Bugs
[2] https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/123646/+addcomment

the crash will always reproduce it doesn't matter how you start it. before it loads all the way it crashes.

i have not installed any extensions or plugins at all

when you type firefox in the terminal it says :
$firefox

***MEMORY-WARNING***: firefox-bin[17322]: GSlice: g_thread_init() must be called before all other GLib functions; memory corruption due to late invocation of g_thread_init() has been detected; this program is likely to crash, leak or unexpectedly abort soon...
Segmentation fault (core dumped)

i'm installing the stuff debuging stuff now and will report back after it's all installed

Alexander are you able to reproduce this on your 64box? On my 32 I can not reproduce at all with *-0ubuntu2 or ubuntu3

ok after i installed the debugging stuff there were updates that included firefox so i updated it and now it loads untill i try to go to any website at which point it always freezes or crashes i did all the debug stuff and it's attached

is that the only file you needed or do i need to do anything else?

are you using desktop effects? What X Layout do you have? Does starting in -safe-mode help?

Start from console:
 # firefox -safe-mode

I'm not using desktop effects. i don't know how to check the X layout, but i'm using all the defaults. safe mode is the same it works until I try to load a website then it freezes.

ok i just updated to Mozilla Firefox 2.0.0.5 and now it just crashes period, it dosn't wait for a page to load. the new debug output is attached but to me it seems like it has an issue with libcairo.so.2 cuz after that it just freezes

From Bug #128762 seems that the crash is related to human theme on startup.

Please if you can provide a clear test case it will be very helpful for us.

What do you mean by a clear test case? On my laptop firefox crashes 100% of the time on startup. All you have to do is start it. It also seems like this bug might affect x86_64 only.

I guess if I can find a condition under which firefox does NOT always crash immediately, then that would be a kind of "reverse test case"?

ok i tried it on mine, and if I switch the human theme to any other theme firefox starts and works fine (tried clearlooks, glossy, glider, mist and crux). but when i try the human theme it wont start up at all. tell me if yall need me to try anything else.

can any tester reproduce this on x86_64 ?

can i become a tester?

Hello Shawn vega!

On Mon, 2007-09-03 at 04:25 +0000, Shawn vega wrote:
> can i become a tester?

Yes you'll be very welcome to help us, please read the link
https://wiki.ubuntu.com/MozillaTeam for more information.

However the request for testers in this report implies a request for
other people to reproduce the problem besides the original reporter :)

--
Hilario J. Montoliu <email address hidden>

This is a problem on Feisty also for the same arch. Do not install human-theme package and do use
Human theme in preferences in gnome desktop seems to be the solution for users.

On Fri, Sep 14, 2007 at 04:22:45PM -0000, Walter Tautz wrote:
> This is a problem on Feisty also for the same arch. Do not install human-theme package and do use
> Human theme in preferences in gnome desktop seems to be the solution for users.
>

the human theme package is the _default_ we would see lots more
reports if this crash really is due to that theme. Or are you using
the "old" human theme?

Pleaes test as well if running firefox in safe-mode helps:

 firefox -safe-mode

 - Alexander

I just tested this bug again with current gutsy on AMD64, and the problem has gone away for me at least. I was able to switch to the human theme, and experienced no issues starting firefox (2.0.0.6).

Why might this be?

* My xorg.conf was regenerated, but the only significant change that I saw was that the DRI section was removed (I have an nvidia card.) But adding back the DRI section don't change anything.

So, hopefully the problem is solved because of a software update. This could be human-theme 0.9, or it could be a result of updated gtk+ or cairo libraries, or ... something else?

I'd be happy to test changes - but note that I'm not subscribed to this report.

-BenRI

there were a bunch of updates that might have cured this: gtk, cairo, et al.

We probably will never know :).

Thanks for confirming!