Suddenly unable to use keyboard and use menu's in application+
Bug #127015 reported by
A Z
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Ubuntu |
Invalid
|
Undecided
|
Brian Murray | ||
Bug Description
Using default ubuntu Feisty 7.04
What happens:
Keyboard does not respond to any keypress.
Mouse cursor can be moved, can left click, not left click, cannot click menu's of any kind anymore, ie: the menu does not appear.
I had the luck to have a shortcut to System Monitor, so I blatantly started killing processes (there wasn't a single process using up CPU/RAM).
After killing dbus-daemon, the whole gnome desktop disappeared, and gdm restarted.
I've had this situation occuring for a couple of times now, it is quite annoying.
I'll be very happy to share information you might want, I've checked several error logs, but I couldn't find anything abnormal myself there.
Revision history for this message
| Pascal De Vuyst (pascal-devuyst) wrote | #1 |
Revision history for this message
| Brian Murray (brian-murray) wrote | #2 |
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Thanks for your bug report, more information is needed.
What brand and model is your keyboard and mouse?
How is your keyboard and mouse connected to your PC: PS/2, USB, USB wireless (Bluetooth), ...
For a USB keyboard or mouse include the output of the command lsusb on a terminal.
What mechanism does your mouse use: ball mouse, optical, trackball, ...
How many physical buttons and scrollwheels does you mouse have?
Try the following:
1. Direct after gnome login open a terminal and enter the following command:
$ cp /var/log/Xorg.0.log ~/Xorg.0.log
$ cp /var/log/dmesg ~/dmesg_boot
2. Wait until your mouse and keyboard stop working.
3. Open a terminal by pressing Ctrl-Alt-F1.
4. Enter the following commands:
$ LANG=C
$ cp /var/log/Xorg.0.log ~/Xorg.0.log_tmp
$ diff -ns ~/Xorg.0.log ~/Xorg.0.log_tmp > ~/Xorg.
$ dmesg > ~/dmesg
$ diff -ns ~/dmesg_boot ~/dmesg > ~/dmesg_diff-ns
5. Attach Xorg.0.log, Xorg.0.log_diff-ns, dmesg_boot and dmesg_diff-ns to this bug report.