Ubuntu
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nouveau(?) breaks or hangs in 3.13.0-4, -2, but not -1 on GK107GLM [Quadro K2000M]

Bug #1270818 reported by Chris West on 2014-01-20

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Fix Released	Medium	Unassigned

Bug Description

HP EliteBook 8570w with an NVIDIA GK107GLM [Quadro K2000M].

3.13.0-4: hardlock late in the boot process (no sysrq or hardware button responses).
3.13.0-2: Gets into X / lightdm / Gnome 3, but only supported resolutions are 800x600 and 1024x768, no multi-mon support etc.; I assume it's failing to load noveau.
3.13.0-1 (and all previously tested kernels including possibly 3.12.0-7 and 3.11.0-14): Everything works fine; boot is fine, X comes up and supports both DisplayPort and VGA external monitors.

"ubuntu-bug linux" was run from 3.13.0-4's recovery console.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-4-generic 3.13.0-4.19
ProcVersionSignature: Ubuntu 3.13.0-4.19-generic 3.13.0-rc8
Uname: Linux 3.13.0-4-generic x86_64
ApportVersion: 2.13.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D3p', '/dev/snd/pcmC1D7p', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D1', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D2c', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Date: Mon Jan 20 13:07:29 2014
HibernationDevice: RESUME=UUID=7e4dc15a-084a-4402-9825-64e9b1e97e66
InstallationDate: Installed on 2013-06-25 (208 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Hewlett-Packard HP EliteBook 8570w
ProcEnviron:
LANGUAGE=en_GB:en
TERM=linux
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-4-generic root=UUID=57e0f0fb-2784-435b-9aef-839c9c8b2981 ro recovery nomodeset rootflags=subvol=@
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-4-generic N/A
linux-backports-modules-3.13.0-4-generic N/A
linux-firmware 1.121
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/05/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68IAV Ver. F.32
dmi.board.name: 176B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 50.1A
dmi.chassis.asset.tag: S086753
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68IAVVer.F.32:bd12/05/2012:svnHewlett-Packard:pnHPEliteBook8570w:pvrA1029D1102:rvnHewlett-Packard:rn176B:rvrKBCVersion50.1A:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8570w
dmi.product.version: A1029D1102
dmi.sys.vendor: Hewlett-Packard

Tags:

Revision history for this message

Chris West (faux) wrote on 2014-01-20:

AlsaInfo.txt Edit (37.6 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (70.3 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (55.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.0 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (541 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (36.2 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (746 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (7.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (4.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.7 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (176.9 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (424.6 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (764.1 KiB, text/plain; charset="utf-8")

Revision history for this message

Brad Figg (brad-figg) wrote on 2014-01-20: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Andy Whitcroft (apw) wrote on 2014-01-20:

There is an oops on load fix in v3.13 final which might be related. A version of the Ubuntu kernel with this applied will be uploaded to the archive shortly.

Revision history for this message

Andy Whitcroft (apw) wrote on 2014-01-20:

Could you test the kernel below which has this fix applied and let us know if it resolves your issues:

http://people.canonical.com/~apw/lp1270818-trusty/

Please report any testing back here.

penalvch (penalvch) on 2014-01-21

tags:	added: bios-outdated-f.43 regression-release
Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Chris West (faux) wrote on 2014-01-21:

Yep, that works, thanks!

Linux sweevo 3.13.0-5-generic #20~lp1270818v201401201333 SMP Mon Jan 20 13:55:20 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message

Andy Whitcroft (apw) wrote on 2014-01-21:

This will be in the 3.13.0-5.20 kernel which is pending in -proposed right now. This will be released shortly either into Alpha2 or immediatly after.

Changed in linux (Ubuntu):
status:	Incomplete → Fix Committed

Revision history for this message

Ryan Tandy (rtandy) wrote on 2014-01-21:

Also affected on Elitebook 8560w (Quadro 1000M). Confirming fixed in 3.13.0-5.20 which is now in trusty.

Changed in linux (Ubuntu):
status:	Fix Committed → Fix Released

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nouveau(?) breaks or hangs in 3.13.0-4, -2, but not -1 on GK107GLM [Quadro K2000M]

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