bluetooth indicator disappears after turning off bluetooth

Bug #1285951 reported by Mike Doherty
24
This bug affects 5 people
Affects Status Importance Assigned to Milestone
indicator-bluetooth (Ubuntu)
Invalid
High
Charles Kerr

Bug Description

Although bug 1126108 is marked as "Fix released", my indicator-bluetooth icon disappears after I use it to turn bluetooth off. See the attached animated gif.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: indicator-bluetooth 0.0.6+13.10.20131016-0ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
Uname: Linux 3.11.0-17-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
Date: Thu Feb 27 22:37:17 2014
InstallationDate: Installed on 2013-01-12 (411 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
SourcePackage: indicator-bluetooth
UpgradeStatus: Upgraded to saucy on 2013-10-23 (127 days ago)

Revision history for this message
Mike Doherty (doherty) wrote :
Revision history for this message
Mike Doherty (doherty) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in indicator-bluetooth (Ubuntu):
status: New → Confirmed
Revision history for this message
Andre (andrea-m-deactivatedaccount-deactivatedaccount) wrote :

Same here on 14.04. Actually need a reboot to see it disappear after switched off.

Changed in indicator-bluetooth (Ubuntu):
importance: Undecided → High
tags: added: qa-daily-testing rtm14 unity8
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

See bug #1368856 for touch fix

tags: removed: rtm14
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

Remove rtm14 tag as this is tracking desktop

Revision history for this message
Charles Kerr (charlesk) wrote :

The current behavior is because it was by design, as per the old design document at <https://wiki.ubuntu.com/Bluetooth#Indicator_and_menu>: "When Bluetooth is on, the indicator icon should appear in the status bar. When Bluetooth is off, to save space the Bluetooth indicator should not be present at all."

Unless there is a better / more current document I should refer to, it looks like the latest available spec for the Bluetooth indicator is in https://docs.google.com/a/canonical.com/document/d/1OyHUg_uUfmhDNa-9UrMc1tZ_eH_99PEU_V2l1YFA1UY/edit# on page 17.

Changed in indicator-bluetooth (Ubuntu):
assignee: nobody → Charles Kerr (charlesk)
assignee: Charles Kerr (charlesk) → nobody
Charles Kerr (charlesk)
Changed in indicator-bluetooth (Ubuntu):
assignee: nobody → Charles Kerr (charlesk)
Revision history for this message
Charles Kerr (charlesk) wrote :

I spoke too soon -- the phone UX spec has the same terminology as the wiki wrt when the indicator should be visible. Regardless, as pat-mcgowan pointed out this bug is for desktop so the phone UX spec is moot.

That brings us back to my original point, the current visibility logic is as specified by design in https://wiki.ubuntu.com/Bluetooth#Indicator_and_menu.

Changed in indicator-bluetooth (Ubuntu):
status: Confirmed → Invalid
Revision history for this message
Bhabba (bhabba) wrote :

I'm also on 14.04 and can confirm the behaviour Andre described in post #4: If I turn off bluetooth the indicator disappears after the next reboot. As long as bluetooth stays turned on the indicator remains visible regardless of rebooting.

If bluetooth is turned off and the indicator is not visible I can reactivate it through the system settings – but after the turning-on bluetooth keeps being deactivated and only the indicator becomes visible again (greyed out; regardless of how many times I try to activate it in the system settings, the switch always rebounds)! At least I'm then able to activate bluetooth again through the indicator.

Another bug I've noticed (I guess it's related to this one): If bluetooth is deactivated but the indicator is visible (greyed out) and I click on the switch to enable bluetooth visibility in the indicator (without actually enabling bluetooth beforehand) the indicator crashes (and disappears of course). Naturally it seems weird to turn visibility on while bluetooth is actually disabled but it is still a bug! To improve usability and consistency the visibility switch should be inactive (i.e. greyed out) while the switch to enable bluetooth is "off".

Revision history for this message
Bhabba (bhabba) wrote :

I gotta add that sometimes after boot-up the indicator works as expected i.e. is visible although bluetooth is turned off. I can't tell why it works correctly from time to time and then fails again. If I happen to identify a pattern I'll post about it here...

Revision history for this message
naktinis (naktinis) wrote :

Then this is a bug of design/UX.

1) Why is there an option ON/OFF in the tray icon's dropdown if you can only use OFF?
2) Also, why does it say "Show Bluetooth status in the menu bar" in Bluetooth settings window – when it _only_ shows status when it's on (shows nothing when it's off)?
3) I often turn bluetooth on and off (almost daily), so it's quite inconvenient to have to go to bluetooth settings every time I want it back on (I have to use two different locations to do the same action: switch the state of my bluetooth adapter)

My proposal: in "Bluetooth" settings window replace the "Show Bluetooth status in the menu bar" with a dropdown: "Always show Bluetooth status in the menu bar", "Show when on", "Don't show in menu bar".

How do I reach someone responsible for this particular UX design?

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