WWW very unreliable after router change

Bug #129803 reported by Rebecca Palmer
2
Affects Status Importance Assigned to Milestone
netbase (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: netbase

(edgy; could be netbase or firefox)

After moving the computer from a college network (with DHCP) to a home network (D-Link DSL-504T router), running a system update (to Firefox 2.0.0.6/kernel 2.6.17-12), and uninstalling Sophos (commercial antivirus) and installing ClamAV, I found that WWW access rarely worked.

Sometimes Firefox would (slowly) open the home page or a page selected very soon after load, then allow clicking links (multiple times) but not clicking a bookmark; sometimes it wouldn't work at all. In both cases the error is "connection timed out" after some time "loading".

The router's HTTP administration interface could be accessed normally from Firefox; it and the Ubuntu network tools agreed on the computer's IP address. The router is listed as DNS server; it can be removed in Networking settings (and this does remove it from /etc/resolv.conf), but /etc/init.d/networking restart puts it back (possibly related to https://bugs.launchpad.net/bugs/129375 ?)

Ping works normally. The ClamAV updater doesn't work, but this may simply be out of date (https://bugs.launchpad.net/bugs/129700).

The iptables firewall is on but says it has accepted everything it has received.

I have tried rebooting (including back into the 2.6.17-11 kernel), /etc/init.d/networking restart, apt-get install firefox firefox-gnome-support --reinstall, switching Firefox profile, enabling UPnP on the router, and using a static IP instead of the router's DHCP, with no effect.

Revision history for this message
Paul van Genderen (paulvg) wrote :

Thank you for your comments. This does not appear to be a bug report and we are closing it. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker. [WWW] https://answers.launchpad.net/ubuntu

Changed in netbase:
status: New → Invalid
Revision history for this message
Paul van Genderen (paulvg) wrote :

BTW, if it so turns out that your problem does in fact stem from a bug in netbase, feel free to reopen this bug. Thank you.

Revision history for this message
Rebecca Palmer (rebecca-palmer) wrote :

OK, sorry, not a bug, the router didn't like IPv6 (http://ubuntuforums.org/showthread.php?t=265897).

Perhaps should be in the installed Help though, since it makes it difficult or impossible to search the website from the Ubuntu computer(s)...

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.