Xubuntu 14.04 live DVD does not boot

Bug #1310380 reported by Lutz Andersohn
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

 When installing 14.04 LTS on an HP laptop PC Pavillion dv6, it boots from the DVD, shows the screen with the keyboard symbol at the bottom and then the screen goes blank. DVD activity continues for a bit and then the activity stops and the laptop is unresponsive.

Note, the same DVD was used to successfully install 14.04 on two different Dell dsktop PC's

Details on the laptop:
    description: Notebook
    product: HP Pavilion dv6 Notebook PC (B2P41UA#ABA)
    vendor: Hewlett-Packard
    version: 078F100000205720000620100
    serial: 2CE23312YP
    width: 64 bits
    capabilities: smbios-2.7 dmi-2.7 vsyscall32
    configuration: boot=normal chassis=notebook family=103C_5335KV G=N L=CON B=HP S=PAV sku=B2P41UA#ABA uuid=C1B71840-E80D-11E1-B6C8-ADEA36555BC6
  *-core
       description: Motherboard
       product: 181E
       vendor: Hewlett-Packard
       physical id: 0
       version: 52.1A
     *-cpu
          description: CPU
          product: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz
          vendor: Intel Corp.
          physical id: 37
          bus info: cpu@0
          version: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz
          serial: To Be Filled By O.E.M.
          slot: U3E1
          size: 2301MHz
          capacity: 4GHz
          width: 64 bits

        *-display
             description: VGA compatible controller
             product: Ivy Bridge Graphics Controller
             vendor: Intel Corporation
             physical id: 2
             bus info: pci@0000:00:02.0
             version: 09
             width: 64 bits
             clock: 33MHz
             capabilities: msi pm vga_controller bus_master cap_list rom
             configuration: driver=i915 latency=0
             resources: irq:44 memory:d3000000-d33fffff memory:c0000000-cfffffff ioport:5000(size=64)

The Graphics is an optimus card with a NVidia GeForce GT 650M

Tags: trusty
Revision history for this message
Lutz Andersohn (landersohn-m) wrote :

the laptop is a HP dv6-7014nr.
I should add that I removed the original broadcom wireless card and replaced with a centrino based card.

Revision history for this message
Lutz Andersohn (landersohn-m) wrote :

Should also add: it goes blank before I ever get to see the dialog with the "try Ubuntu" and "Install" buttons. it goes dead before anything actually gets installed anywhere.

madbiologist (me-again)
tags: added: trusty
Revision history for this message
Lutz Andersohn (landersohn-m) wrote :

using nomodeset during the initial install fixed the issue. After xubuntu is installed and all drivers are updated (using nvidia 331.67 for the GeForce and the regular X driver from xorg edgers for the Intel) I can remove the nomodeset and everything works fine

affects: xubuntu-meta (Ubuntu) → xserver-xorg-video-nouveau (Ubuntu)
Revision history for this message
penalvch (penalvch) wrote :

Lutz Andersohn, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect -p xorg 1310380

Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: xserver-xorg-video-nouveau (Ubuntu) → xorg (Ubuntu)
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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