Ubuntu
telephony-service package

Cannot make or receive calls on #133 (and possibly before) mako

Bug #1342602 reported by Alan Pope 🍺🐧🐱 🦄
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
telephony-service (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Can't receive calls (they go direct to answer phone)
Can't make calls (dial button is greyed out)
Signal indicator shows no bars.

Swapped SIM with another phone to confirm it's the phone/software and not the SIM.

phablet@ubuntu-phablet:~$ /usr/share/ofono/scripts/list-modems
[ /ril_0 ]
    Manufacturer = Fake Manufacturer
    Features = sim
    Type = hardware
    Model = Fake Modem Model
    Lockdown = 0
    Serial = 355136054298131
    Interfaces = org.ofono.SimManager
    Powered = 1
    Emergency = 0
    Revision = M9615A-CEFWMAZM-2.0.1700.84
    Online = 0
    [ org.ofono.SimManager ]
        Present = 0

phablet@ubuntu-phablet:~$ nmcli d

** (process:3361): CRITICAL **: dbus_g_proxy_add_signal: assertion 'g_dbus_is_member_name (signal_name)' failed

** (process:3361): CRITICAL **: dbus_g_proxy_connect_signal: assertion 'g_dbus_is_member_name (signal_name)' failed

** (process:3361): WARNING **: demarshal_generic: NMAccessPoint/last-seen (type guint) couldn't be set with type gint.

** (process:3361): WARNING **: handle_property_changed: failed to update property 'last-seen' of object type NMAccessPoint.

** (process:3361): WARNING **: demarshal_generic: NMAccessPoint/last-seen (type guint) couldn't be set with type gint.

** (process:3361): WARNING **: handle_property_changed: failed to update property 'last-seen' of object type NMAccessPoint.

** (process:3361): WARNING **: demarshal_generic: NMAccessPoint/last-seen (type guint) couldn't be set with type gint.

** (process:3361): WARNING **: handle_property_changed: failed to update property 'last-seen' of object type NMAccessPoint.

** (process:3361): WARNING **: demarshal_generic: NMAccessPoint/last-seen (type guint) couldn't be set with type gint.

** (process:3361): WARNING **: handle_property_changed: failed to update property 'last-seen' of object type NMAccessPoint.

** (process:3361): WARNING **: demarshal_generic: NMAccessPoint/last-seen (type guint) couldn't be set with type gint.

** (process:3361): WARNING **: handle_property_changed: failed to update property 'last-seen' of object type NMAccessPoint.

** (process:3361): WARNING **: demarshal_generic: NMAccessPoint/last-seen (type guint) couldn't be set with type gint.

** (process:3361): WARNING **: handle_property_changed: failed to update property 'last-seen' of object type NMAccessPoint.
DEVICE TYPE STATE
/ril_0 gsm disconnected
wlan0 802-11-wireless connected

Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) wrote :

Something odd has happened to this phone. I have now reverted all the way back to #119 (the last promoted image) - without wiping my device - and the cell modem still doesn't work. Seems like something has wedged it in an "off" state and I can't switch it back on again.

Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) wrote :

Seems at some point I've managed to get my radios wedged off.

root@ubuntu-phablet:~# cat /var/lib/urfkill/saved-states
[ALL]
soft=false

[WLAN]
soft=false

[BLUETOOTH]
soft=true

[UWB]
soft=false

[WIMAX]
soft=false

[WWAN]
soft=true

[GPS]
soft=false

[FM]
soft=false

[NFC]
soft=false

Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) wrote :

Updated to #134 again and I can't seem to get out of having BLUETOOTH and WWAN as true.

I have tried flipping the flight mode switch on and off, and tried the /usr/share/urfkill/scripts/flight-mode script too.

phablet@ubuntu-phablet:~$ cat /var/lib/urfkill/saved-states
[ALL]
soft=false

[WLAN]
soft=false

[BLUETOOTH]
soft=true

[UWB]
soft=false

[WIMAX]
soft=false

[WWAN]
soft=true

[GPS]
soft=false

[FM]
soft=false

[NFC]
soft=false

Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) wrote :

/usr/share/ofono/scripts/online-modem
the above script bought the modem online again.

Bill Filler (bfiller)
Changed in telephony-service (Ubuntu):
status: New → Invalid
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