Ubuntu
mozilla-thunderbird package

[GUTSY] mozilla-thunderbird crashed

Bug #134316 reported by jokker
4
Affects Status Importance Assigned to Milestone
mozilla-thunderbird (Ubuntu)
Invalid
Medium
Mozilla Bugs

Bug Description

Binary package hint: mozilla-thunderbird

... Mozilla-thunderbird crashes when clicking on "Account Settings"

Under Gusty Gibbon Alpha4, after creating an email account on thunderbird, I try to get to the account settings and the application crashes, simply closes, no error message, nothing in the system logs.

ProblemType: Bug
Architecture: i386
Date: Thu Aug 23 09:43:42 2007
DistroRelease: Ubuntu 7.10
ExecutablePath: /usr/bin/gnome-panel
Package: gnome-panel 1:2.19.6-0ubuntu1
PackageArchitecture: i386
ProcCmdline: gnome-panel --sm-client-id default1
ProcCwd: /home/david
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-panel
Uname: Linux voyager-lnx 2.6.22.3 #1 Sat Aug 18 12:45:54 MST 2007 i686 GNU/Linux

See original description
Revision history for this message
jokker (david-las-solanas) wrote :
Revision history for this message
Justin M. Wray (wray-justin) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace following the instructions at [WWW] http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

Thanks,
Justin M. Wray

Changed in mozilla-thunderbird:
assignee: nobody → wray-justin
status: New → Incomplete
Revision history for this message
jokker (david-las-solanas) wrote :
Justin M. Wray (wray-justin)
Changed in mozilla-thunderbird:
assignee: wray-justin → nobody
status: Incomplete → Confirmed
Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote : Report Needed

Thank you jokker for submitting this report.

Unfortunately the gdb report you have upload isn't useful at all. You
need to install the dbg symbol packages in order to get a proper
backtrace. Please Could you try to obtain such backtrace by following
the instructions on [1] (ofcourse adapting the instructions to
thunderbird, or upload the crash report that probably was generated
during the crash and that should be located at /var/crash/ to [2].

Please indicate which extensions/plugins do you have enabled; and if
this crash is reproducible describe the steps that lead to it (it is
very important for us to have a test case for each crash).

This will greatly aid us in tracking down your problem.

Thanks in advance.

H. Montoliu

[1] https://wiki.ubuntu.com/MozillaTeam/Bugs
[2] https://bugs.launchpad.net/ubuntu/+source/mozilla-thunderbird/+bug/134316/+addcomment

description: updated
Changed in mozilla-thunderbird:
assignee: nobody → mozilla-bugs
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote :

Thank you for the bug report however this report lacks information we need to investigate it further. For this reason, we are now going to close the bug report - please feel free to reopen when you have more information at hand.

Further information can be found at [1].

[1] https://wiki.ubuntu.com/MozillaTeam/Bugs

Changed in mozilla-thunderbird:
status: Incomplete → Invalid
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