automount doesn't work for Ntfs partitions on external Usb disks

Bug #134720 reported by RobPower
6
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Undecided
Unassigned

Bug Description

Hi!
I'm running Kubuntu Feisty (7.04)
I have an external Usb disk, with two partition: the first one is fat32, the second one is ntfs.
When I plug it to my laptop, two windows popups, saying a new removable support has been plugged, asking what to do.
If I select the "Open in a new window" option, with the first window (about fat32 partition) everything is ok, the partition gets mounted and a new konqueror window appears; with the Ntfs partition instead, I can select any option, but nothing happens. The disk doesn't get mounted.
I tried to do it manually, I create a new dir under the /media folder, with the following permissions :
user (root): r/w
group (plugdev): read
other: -
but when I mount it manually, the dir changes its permissions and is accessible only by root user, using sudo or su.
When automount fails I find an error running dmesg:

"NTFS-fs error (device sda2): ntfs_lookup(): Found stale reference to inode 0xd18c (reference sequence number = 0x11, inode sequence number = 0x12), returning -EIO. Run chkdsk."

Does it mean something?
Any help would be appreciated. If needed I can post logs or other information, just ask me what is needed.
thank you! :)

Revision history for this message
Motin (motin) wrote :

This probably means that you need to "Run chkdsk".

Plug the external drive into a Windows box and run chkdsk on it. Some NTFS problem may have cropped up by for example unplugging the drive while Windows was using it.

Then, return and give feedback on if this solved the problem. Thanks.

Revision history for this message
Adam Niedling (krychek) wrote :

The original reported did not return with his feedback since last summer. I'm closing this bug.

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