evince: libgtkprint support is broken

Thanks for your bug report. Please try to obtain a backtrace http://wiki.ubuntu.com/DebuggingProgramCrash and attach the file to the bug report. This will greatly help us in tracking down your problem. Evince uses GtkPrint, does it work with other applications using (epiphany-browser, yelp, eog)?

Please note that Evince does not crash. It simply freezes.

Print works as normal in Gedit, which uses a similar print dialog.

gedit uses gnomeprint

The instructions you pointed me to are meant to trace a crash. There is no crash taking place, only a freeze.

Anyhow, the freeze happens as soon as I select the Print option and SIGINT is myself kill the application after 10 minutes of waiting for something to happen.

And here's the strace.

and the valgrind trace.

looks like a libcups issue, reassigning

I'd really like to know how you reached that conclusion, especially seeing how gnomeprint and applications directly accessing CUPS work fine, while gtkprint applications are the only ones that do not.

Actually, no. Applications that access CUPS directly e.g. Firefox, OpenOffice or via gnomeprint work fine. Only those that use gtkprint don't, so this is definitely a gtkprint problem.

No it doesn't look like a gtk bug, as explained on IRC it hangs on a listen coming from a libcups call. Could you install libcups2-dbgsym libc6-dbg libgtk2.0-0-dbgsym and get a new backtrace?

Closing this bug report as no further information has been provided. Please feel free to reopen this bug if you can provide the information asked for. Thanks!.

All the necessary information was already provided. Reopening.

Please install the packages Sebastien asked to do, get a new stacktrace and then re open the bug. thanks.

I experienced similar symptoms. See attached gdb trace.

Cups does not seem to be listening on port 631 (netstat -an|grep 631 yields nothing).

Have you checked whether the problem is really caused by CUPS? Do the command line frontends of CUPS work (lpr, lpstat, ...)? Does the web interface of CUPS work (http://localhost:631/)? Do other applications with CUPS-based printuing dialogs work (OpenOffice.org, Firefox, Thunderbird, Other GNOME/GTK apps, KDE apps, ...)? Can you print from other Linux/CUPS-based machines in your network to the printers on your local machine?

Has anyone of you access to Hardy? Does the problem occur there, too?

The problem turned out to be a b0rken install from the alternate cd. The system was missing the lo interface in /etc/network/interfaces.