Ubuntu
openoffice.org package

Loop when open mixing of Thai+English in Open Office

Bug #140878 reported by sugree
6
Affects Status Importance Assigned to Milestone
OpenOffice
Fix Released
Unknown
openoffice.org (Ubuntu)
Fix Released
Medium
Unassigned
Declined for Gutsy by Henrik Nilsen Omma

Bug Description

Binary package hint: openoffice.org

OpenOffice.org 2.3 in Gutsy has a critical problem when editing files mixing of Thai and English characters. The symptom is oo.o process will take 100% cpu utilization immediately when trying to open some files or typing some sequences. I reported this bug at http://www.openoffice.org/issues/show_bug.cgi?id=81519 and it has been fixed in cws i18n38.

It is absolutely necessary to have this fix in Gutsy, otherwise oo.o will be unusable. However, the next milestone is 2.3.1 which targeted to release on Dec 4, 2007 so I expect to have a kind of oo.o 2.3.0 including this fix or oo.o 2.3.1 rc in Gutsy.

Revision history for this message
phys_pucca (phys-pucca) wrote :

This is quite important problem. In order to convince people to use ubuntu, office suite is the important point.
With out this fix the spreading process in Thailand may be stucked.
Please fix this before the Gutsy released.

Thank you.

Bug Watch Updater (bug-watch-updater)
Changed in openoffice:
status: Unknown → Fix Released
Revision history for this message
Chitpong Kittinaradorn (guopai) wrote :

Confirmed. I have a problem when opening odt and doc containing Thai and Eng characters. OO.o will freeze and one CPU core hike up to 100%. Only kill process would close the OO.o.

This make Thai doc unusable in Ubuntu, and rebooting to use MS Office in Windows should be the last resort. Please fix ASAP. Thank you.

Revision history for this message
sugree (sugree) wrote :

This bug is critical at least for editing Thai document.

Changed in openoffice.org:
status: New → Confirmed
Revision history for this message
Phisit Siprasatthong (phisite) wrote :

Confirmed. I support that this bug is critical. Patch applied from cws i18n38 should be the best approach. Please fix it before Gutsy goes gold.

Revision history for this message
zodmaner (zodmaner) wrote :

Confirmed. This is a serious bug that rendered OO.o completely and utterly unusable for people who use Thai language.

Revision history for this message
Henrik Nilsen Omma (henrik) wrote :

This bug was nominated for Gutsy but does currently not qualify for a 7.10 stable release update (SRU) and the nomination is therefore declined.
According the the SRU policy, the fix should already be deployed and tested in the current development version before an update to the stable releases will be considered. With 7.10 now released, that policy applies to this bug. See: https://wiki.ubuntu.com/StableReleaseUpdates .
The bug is not being closed as work will continue on fixing it for the next release, Hardy Heron (8.04). If the state of this bug should change such that it qualifies for the SRU process, please contact the person who originally declined it and ask them to re-evaluate it. To help improve the state of this bug see: https://wiki.ubuntu.com/Bugs/HowToTriage .

Changed in openoffice.org:
assignee: nobody → openoffice-pkgs
importance: Undecided → Medium
Revision history for this message
Chris Cheney (ccheney) wrote :

I believe that this bug has been corrected in Ubuntu hardy openoffice.org 1:2.4.0~rc2-1ubuntu3 so I am marking it as Fix Released. If after upgrading you continue to have problems with this issue then feel free to reopen this bug.

Thanks,

Chris Cheney

Changed in openoffice.org:
assignee: openoffice-pkgs → nobody
status: Confirmed → Fix Released
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