Nvidia 8800 video card - black screen - system does not complete startup

Bug #140908 reported by Helmut
10
Affects Status Importance Assigned to Milestone
xserver-xorg-video-nv (Ubuntu)
Incomplete
Medium
Unassigned
Nominated for Dapper by JeanD
Nominated for Edgy by JeanD
Nominated for Feisty by JeanD
Declined for Gutsy by Henrik Nilsen Omma
Nominated for Hardy by JeanD

Bug Description

Mainboard: Asus M2N32-SLI Deluxe Wireless Edition
Video Card: Nvidia 8800 GTS 640MB

I tried the new release, installed 7.10 (Gutsy Gibbon) Tribe 5 from alternate 64bit CD. System does not complete startup process and gets stuck when launching gdm showing nothing but a black screen, i.e. it fails showing the (superfluous) splash screen. (It is also not possible to open another console with alt-ctrl-F1)

Rebooting in recovery mode and looking into log files reveals the following: Last thing to see in /var/log/messages is about setting up the Bluetooth support, which is performed just before initializing gdm. Last thing to see in /var/log/Xorg.0.log is ...DPMS enabled.

Entering "init 5" at the root prompt (while still in recovery mode) does bring up the rest of the system including gdm. Modifying /boot/grub/menu.lst and doing away with kernel option "splash" does solve the problem - the system will boot right into gdm.

Just another note: While not having 3D acceleration, which is almost unbearable having such a monster of graphics card, using the open-source driver does at least make the system usable. Installing the restricted driver makes things much worse resulting in error "could not open device file /dev/nvidia0". I will report this in a separate bug report after having done more analyzing.

Revision history for this message
Patrick Regan (patrick-regan) wrote :

I believe I am having the same problem but with a GeForce FX 5900XT. I did not try all of the workarounds that the poster had tried, but I will do so before confirming the bug.

Revision history for this message
Helmut (debesh) wrote :

Update: Tested the same hardware (Mainboard: Asus M2N32-SLI Deluxe Wireless Edition, Video Card: Nvidia 8800 GTS 640MB) with 7.10 (Gutsy Gibbon) *beta* from alternate 64bit CD.

Same problem with the splash screen as reported on 2007-09-19, same workaround.

Installed all pending updates. Enabled the restricted nvidia driver and for the first time I see Ubuntu fully supporting the Nvidia 8800 GTS without fiddling drivers! Well done guys!

Note for the Gutsy newbie: Further desktop effects can be controlled with System -> Preferences -> Appearance -> Visual Effects. None: no Compiz window manager, Normal: activate Compiz window manager, Extra: get features like wiggly windows. So, if you should encounter problems with Compiz, select "None", which should provide a solid desktop, while the system still provides full 3D support for e.g. games.

Revision history for this message
jrdnyquist (jody-cltonline) wrote :

Same problem here. I've tried 32 and 64 bit versions and get the blank screen at install time as well. I'm using an 8800 GTS 256MB video card from EVGA Inc. My motherboard is an Intel D975XBX2 and the workarounds don;t seem to work for me. I can't get the system installed at all.

Revision history for this message
Jeff Stahl (xytras78) wrote :

Exact same problem here. Trying the latest Gutsy RC1 64-bit with EVGA 320MB 8800GTS... get a black screen when launching the desktop live CD.

Revision history for this message
Viking (clayton-etechdesk) wrote :

 - Modifying /boot/grub/menu.lst and doing away with kernel option "splash" does solve the problem -

I'm using ubuntu 7.04 64 bit, and experiencing the same blank screen on boot up,(32 bit has the same issue) irregardless as to whether I use the live cd or the alternative. As far as the above quote goes, I was wondering if you could give details on how I would do this exactly. What needs to be either deleted or further commented out?

Thanks!

Clayton

Revision history for this message
Helmut (debesh) wrote :

Clayton,

somewhere towards the end of the menu.list file you find a line similar to this:

kernel /boot/vmlinuz-2.6.20-16-generic root=UUID=c857bb7e-3a7a-414b-9c2d-a25b7c8da565 ro quiet splash

which you should change to:

kernel /boot/vmlinuz-2.6.20-16-generic root=UUID=c857bb7e-3a7a-414b-9c2d-a25b7c8da565 ro

As you see, I also deleted the "quiet" option, so that you see loads of kernel messages and stuff during the boot process. Of course, all this does not help you with the live CD. It only makes sense for an installed system.

When booting a live CD, you may try to press F6 for Other Options and then delete quiet and splash with backspace and then press return to have it load the live CD.

Hope this helps,
Helmut

Revision history for this message
oKuTa (philipp-kellner) wrote :

Hi,

I tried starting the live CD 7.10 i386 installation using F6 and deleting "quiet" and "splash" from bootparameters.
Doesn't work for me! Could my SLI System (2x ASUS 8800GTS ) beeing the problem?

With the 7.04 Live CD I am at least able to get into a console and install the latest NVIDIA drivers.

Revision history for this message
Mosin (beeslappa-yahoo) wrote :

Confirmed with a 8800 GTS (320MB). The current workaround for me is changing 'splash' to 'nosplash'

Revision history for this message
Helmut (debesh) wrote :

oKuTa, you may try installing 7.10 with only one video card installed and install the second card later on, and configure /etc/X11/xorg.conf accordingly.

Revision history for this message
Henrik Nilsen Omma (henrik) wrote :

Looks like an xorg problem. Please follow the debugging instructions in https://wiki.ubuntu.com/X/Debugging

This bug was nominated for Gutsy but does currently not qualify for a 7.10 stable release update (SRU) and the nomination is therefore declined.

According the the SRU policy, the fix should already be deployed and tested in the current development version before an update to the stable releases will be considered. With 7.10 now released, that policy applies to this bug. See: https://wiki.ubuntu.com/StableReleaseUpdates

The bug is not being closed as work will continue on fixing it for the next release, Hardy Hernon (8.04). If the state of this bug should change such that it qualifies for the SRU process, please contact the person who originally declined it and ask them to re-evaluate it. To help improve the state of this bug see: https://wiki.ubuntu.com/Bugs/HowToTriage

Revision history for this message
Timo Aaltonen (tjaalton) wrote :

I believe the original bug is now fixed in Hardy, but the issue with usplash on 64bit is still valid (there should be dupes though).

Revision history for this message
Saivann Carignan (oxmosys) wrote :

The issue with nvidia and usplash 64 bit is bug #147623. Can someone reproduce the initial bug description ( gdm/X which does not start ) ? If yes, can you follow debugging instructions given by Henrik Nilsen Omma? Thanks to everyone who worked on this bug report so far.

Changed in xserver-xorg-video-nv:
assignee: nobody → saivann
Revision history for this message
Saivann Carignan (oxmosys) wrote :

I set this bug as a duplicate of bug #147623. However, if you have some problems like crash during boot or any others, I suggest that you open another bug describing that specific issue. Thank you very much for the time you took to help improvement of Linux Ubuntu, feel free to report any other bugs you might find.

Changed in xserver-xorg-video-nv:
assignee: saivann → nobody
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.