OpenOffice impress not opening

Bug #148517 reported by clooch
6
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Invalid
Undecided
Daniel Hahler

Bug Description

I am using Gutsy on a compaq c502us 1 gig ram intel celeron ans intel graphics so far all is working I have the latest updates as of 10-02-07. OpenOffice.org is 2.3

I have tried to open impress and all it does is hang. opening it in a terminal gives me the following results

norm@norm-laptop2:~$ ooimpress
*** glibc detected *** /usr/lib/openoffice/program/soffice.bin: free(): invalid pointer: 0x08665ad0 ***
======= Backtrace: =========
/lib/tls/i686/cmov/libc.so.6[0xb6b36d65]
/lib/tls/i686/cmov/libc.so.6(cfree+0x90)[0xb6b3a800]
/usr/lib/libglib-2.0.so.0(g_free+0x31)[0xb641d961]
/usr/lib/openoffice/program/libvclplug_gtk680li.so[0xb5840d29]
/usr/lib/openoffice/program/libvcl680li.so(_ZN11SalGraphics22GetNativeControlRegionEmmRK6RegionmRK16ImplControlValueR16SalControlHandleRKN3rtl8OUStringERS0_SC_PK12OutputDevice+0x17b)[0xb7e04a8b]
/usr/lib/openoffice/program/libvcl680li.so(_ZN6Window22GetNativeControlRegionEmmRK6RegionmRK16ImplControlValueN3rtl8OUStringERS0_S8_+0x103)[0xb7ec5633]
/usr/lib/openoffice/program/libvcl680li.so(_ZN7ListBox6ResizeEv+0x18c)[0xb7f0ed9c]
/usr/lib/openoffice/program/libvcl680li.so[0xb7eabd14]
/usr/lib/openoffice/program/libvcl680li.so(_ZN6Window4ShowEht+0xca)[0xb7eae4ea]
/usr/lib/openoffice/program/libvcl680li.so(_ZN7ListBoxC1EP6WindowRK5ResId+0xd6)[0xb7f0d576]
/usr/lib/openoffice/program/libsdui680li.so[0xb00a2376]
/usr/lib/openoffice/program/libsdui680li.so[0xb00a46ed]
/usr/lib/openoffice/program/libsdui680li.so[0xb008b684]
/usr/lib/openoffice/program/libsd680li.so[0xb187ff0b]
/usr/lib/openoffice/program/libsd680li.so[0xb18814e6]
/usr/lib/openoffice/program/libsd680li.so[0xb187d704]
/usr/lib/openoffice/program/libsfx680li.so(_ZN8SfxShell11ExecuteSlotER10SfxRequestPK12SfxInterface+0x65)[0xb30aa7e5]
/usr/lib/openoffice/program/libsd680li.so[0xb19db51b]
/usr/lib/openoffice/program/libfwk680li.so[0xb2952041]
/usr/lib/openoffice/program/libsfx680li.so[0xb2ee8ffa]
/usr/lib/openoffice/program/libsfx680li.so[0xb2ed8288]
/usr/lib/openoffice/program/libsfx680li.so(_ZN8SfxShell11ExecuteSlotER10SfxRequestPK12SfxInterface+0x65)[0xb30aa7e5]
/usr/lib/openoffice/program/libsfx680li.so[0xb3055115]
/usr/lib/openoffice/program/libfwk680li.so[0xb2a13a86]
/usr/lib/openoffice/program/libfwk680li.so[0xb2a1569a]
/usr/lib/openoffice/program/libfwk680li.so[0xb2a15e85]
/usr/lib/openoffice/program/libfwk680li.so[0xb28bcfd3]
/usr/lib/openoffice/program/soffice.bin(_ZN7desktop15DispatchWatcher23executeDispatchRequestsERKN4_STL6vectorINS0_15DispatchRequestENS1_9allocatorIS3_EEEE+0x2767)[0x8085777]
/usr/lib/openoffice/program/soffice.bin(_ZN7desktop15OfficeIPCThread22ExecuteCmdLineRequestsERNS_23ProcessDocumentsRequestE+0x133)[0x80783e3]
/usr/lib/openoffice/program/soffice.bin(_ZN7desktop7Desktop11OpenDefaultEv+0x11e)[0x80644fe]
/usr/lib/openoffice/program/soffice.bin(_ZN7desktop7Desktop11OpenClientsEv+0x1f13)[0x8073bf3]
/usr/lib/openoffice/program/soffice.bin(_ZN7desktop7Desktop16OpenClients_ImplEPv+0x3e)[0x80745de]
/usr/lib/openoffice/program/libvcl680li.so[0xb7ebfe66]
/usr/lib/openoffice/program/libvclplug_gen680li.so(_ZN10SalDisplay21DispatchInternalEventEv+0xbc)[0xb542716c]
/usr/lib/openoffice/program/libvclplug_gtk680li.so[0xb5820041]
/usr/lib/openoffice/program/libvclplug_gtk680li.so[0xb5820081]
/usr/lib/libglib-2.0.so.0[0xb6414551]
/usr/lib/libglib-2.0.so.0(g_main_context_dispatch+0x17c)[0xb641611c]
/usr/lib/libglib-2.0.so.0[0xb641955f]
/usr/lib/libglib-2.0.so.0(g_main_context_iteration+0x65)[0xb6419ac5]
/usr/lib/openoffice/program/libvclplug_gtk680li.so[0xb5822171]
/usr/lib/openoffice/program/libvclplug_gen680li.so(_ZN14X11SalInstance5YieldEbb+0x37)[0xb542e927]
/usr/lib/openoffice/program/libvcl680li.so(_ZN11Application5YieldEb+0x59)[0xb7cbf559]
/usr/lib/openoffice/program/libvcl680li.so(_ZN11Application7ExecuteEv+0x3c)[0xb7cbf67c]
/usr/lib/openoffice/program/soffice.bin(_ZN7desktop7Desktop4MainEv+0x145d)[0x806f07d]
/usr/lib/openoffice/program/libvcl680li.so[0xb7cc534c]
/usr/lib/openoffice/program/libvcl680li.so(_Z6SVMainv+0x35)[0xb7cc5455]
/usr/lib/openoffice/program/soffice.bin(main+0xcf)[0x806150f]
/lib/tls/i686/cmov/libc.so.6(__libc_start_main+0xe0)[0xb6ae3050]
/usr/lib/openoffice/program/soffice.bin(_ZN6Window15SetPosSizePixelEllllt+0x365)[0x80613d1]
======= Memory map: ========
08048000-0809d000 r-xp 00000000 08:03 1360696 /usr/lib/openoffice/program/soffice.bin
0809d000-0809e000 rw-p 00054000 08:03 1360696 /usr/lib/openoffice/program/soffice.bin
0809e000-086b6000 rw-p 0809e000 00:00 0 [heap]
afe00000-afe21000 rw-p afe00000 00:00 0
afe21000-aff00000 ---p afe21000 00:00 0
affb6000-b005b000 r-xp 00000000 08:03 1360894 /usr/lib/openoffice/program/libso680li.so
b005b000-b0066000 rw-p 000a5000 08:03 1360894 /usr/lib/openoffice/program/libso680li.so
b0066000-b00f6000 r-xp 00000000 08:03 1360803 /usr/lib/openoffice/program/libsdui680li.so
b00f6000-b00fb000 rw-p 00090000 08:03 1360803 /usr/lib/openoffice/program/libsdui680li.so
b00fb000-b0119000 r-xp 00000000 08:03 1361029 /usr/lib/openoffice/program/liblocaledata_en.so
b0119000-b011e000 rw-p 0001e000 08:03 1361029 /usr/lib/openoffice/program/liblocaledata_en.so
b011e000-b0266000 r-xp 00000000 08:03 1296106 /usr/lib/libicui18n.so.36.0
b0266000-b026c000 rw-p 00147000 08:03 1296106 /usr/lib/libicui18n.so.36.0
b027a000-b03cd000 r-xp 00000000 08:03 1361012 /usr/lib/openoffice/program/i18npool.uno.so
b03cd000-b03dd000 rw-p 00152000 08:03 1361012 /usr/lib/openoffice/program/i18npool.uno.so
b03dd000-b03df000 rw-p b03dd000 00:00 0
b03df000-b03ee000 r-xp 00000000 08:03 1361016 /usr/lib/openoffice/program/libi18nutilgcc3.so
b03ee000-b03ef000 rw-p 0000f000 08:03 1361016 /usr/lib/openoffice/program/libi18nutilgcc3.so
b03ef000-b03f0000 rw-p b03ef000 00:00 0
b03f0000-b047b000 r-xp 00000000 08:03 1360785 /usr/lib/openoffice/program/liblng680li.so
b047b000-b0481000 rw-p 0008a000 08:03 1360785 /usr/lib/openoffice/program/liblng680li.so
b0481000-b08ab000 r-xp 00000000 08:03 1360937 /usr/lib/openoffice/program/libxo680li.so
b08ab000-b08d3000 rw-p 00429000 08:03 1360937 /usr/lib/openoffice/program/libxo680li.so
b08d3000-b08d4000 rw-p b08d3000 00:00 0
b08d4000-b08f8000 r-xp 00000000 08:03 1360942 /usr/lib/openoffice/program/libavmedia680li.so
b08f8000-b08fa000 rw-p 00023000 08:03 1360942 /usr/lib/openoffice/program/libavmedia680li.so
b08fa000-b092e000 r-xp 00000000 08:03 1360948 /usr/lib/openoffice/program/libcanvastools680li.so
b092e000-b0930000 rw-p 00033000 08:03 1360948 /usr/lib/openoffice/program/libcanvastools680li.so
b0930000-b099c000 r-xp 00000000 08:03 1360783 /usr/lib/openoffice/program/libgo680li.so
b099c000-b099f000 rw-p 0006b000 08:03 1360783 /usr/lib/openoffice/program/libgo680li.so
b099f000-b0a07000 r-xp 00000000 08:03 1360947 /usr/lib/openoffice/program/libcppcanvas680li.so
b0a07000-b0a0b000 rw-p 00067000 08:03 1360947 /usr/lib/openoffice/program/libcppcanvas680li.so
b0a0b000-b1684000 r-xp 00000000 08:03 1360911 /usr/lib/openoffice/program/libsvx680li.so
b1684000-b16f8000 rw-p 00c79000 08:03 1360911 /usr/lib/openoffice/program/libsvx680li.so
b16f8000-b16fb000 rw-p b16f8000 00:00 0
b16fb000-b1c4d000 r-xp 00000000 08:03 1360801 /usr/lib/openoffice/program/libsd680li.so
b1c4d000-b1c92000 rw-p 00551000 08:03 1360801 /usr/lib/openoffice/program/libsd680li.so
b1c92000-b1c93000 rw-p b1c92000 00:00 0
b1c93000-b1c94000 ---p b1c93000 00:00 0
b1c94000-b2494000 rw-p b1c94000 00:00 0
b2494000-b24c7000 r-xp 00000000 08:03 1360915 /usr/lib/openoffice/program/libdtransX11680li.so
b24c7000-b24ca000 rw-p 00032000 08:03 1360915 /usr/lib/openoffice/program/libdtransX11680li.so
b24ca000-b2515000 r-xp 00000000 08:03 1361006 /usr/lib/openoffice/program/libfilterconfig1.so
b2515000-b2517000 rw-p 0004b000 08:03 1361006 /usr/lib/openoffice/program/libfilterconfig1.so
b2517000-b2546000 r-xp 00000000 08:03 1360931 /usr/lib/openoffice/program/libuui680li.so
b2546000-b2548000 rw-p 0002f000 08:03 1360931 /usr/lib/openoffice/program/libuui680li.so
b2548000-b25d4000 r--s 00000000 08:03 163869 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
b25d4000-b25d6000 r-xp 00000000 08:03 1409095 /usr/lib/pango/1.6.0/modules/pango-basic-fc.so
b25d6000-b25d7000 rw-p 00001000 08:03 1409095 /usr/lib/pango/1.6.0/modules/pango-basic-fc.so
b25d7000-b2663000 r--p 00000000 08:03 163869 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
b2663000-b2669000 r--s 00000000 08:03 262720 /var/cache/fontconfig/945677eb7aeaf62f1d50efc3fb3ec7d8-x86.cache-2
b2669000-b266c000 r--s 00000000 08:03 262557 /var/cache/fontconfig/e383d7ea5fbe662a33d9b44caf393297-x86.cache-2
b266c000-b266d000 r--s 00000000 08:03 265149 /var/cache/fontconfig/fd9505950c048a77dc4b710eb6a628ed-x86.cache-2
b266d000-b266f000 r--s 00000000 08:03 265129 /var/cache/fontconfig/ddc79d3ea06a7c6ffa86ede85f3bb5df-x86.cache-2
b266f000-b2670000 r--s 00000000 08:03 265116 /var/cache/fontconfig/e7071f4a29fa870f4323321c154eba04-x86.cache-2
b2670000-b2671000 r--s 00000000 08:03 265088 /var/cache/fontconfig/a2ab74764b07279e7c36ddb1d302cf26-x86.cache-2
b2671000-b2675000 r--s 00000000 08:03 265086 /var/cache/fontconfig/921a30a17f0be15c70ac14043cb7a739-x86.cache-2
b2675000-b2676000 r--s 00000000 08:03 265078 /var/cache/fontconfig/c69f04ab05004e31a6d5e715764f16d8-x86.cache-2
b2676000-b2677000 r--s 00000000 08:03 265077 /var/cache/fontconfig/4c73fe0c47614734b17d736dbde7580a-x86.cache-2
b2677000-b2679000 r--s 00000000 08:03 265068 /var/cache/fontconfig/646addb8444faa74ee138aa00ab0b6a0-x86.cache-2
b2679000-b267c000 r--s 00000000 08:03 265065 /var/cache/fontconfig/a755afe4a08bf5b97852ceb7400b47bc-x86.cache-2
b267c000-b267e000 r--s 00000000 08:03 265062 /var/cache/fontconfig/20bd79ad97094406f7d1b9654bfbd926-x86.cache-2
b267e000-b267f000 r--s 00000000 08:03 265019 /var/cache/fontconfig/75a2cd575a62c63e802c11411fb87c37-x86.cache-2
b267f000-b2681000 r--s 00000000 08:03 265009 /var/cache/fontconfig/9c0624108b9a2ae8552f664125be8356-x86.cache-2
b2681000-b2687000 r--s 00000000 08:03 265008 /var/cache/fontconfig/6d41288fd70b0be22e8c3a91e032eec0-x86.cache-2
b2687000-b2689000 r--s 00000000 08:03 265001 /var/cache/fontconfig/de156ccd2eddbdc19d37a45b8b2aac9c-x86.cache-2
b2689000-b268b000 r--s 00000000 08:03 265000 /var/cache/fontconfig/da1bd5ca8443ffe22927a23ce431d198-x86.cache-2
b268b000-b2693000 r--s 00000000 08:03 264997 /var/cache/fontconfig/e3de0de479f42330eadf588a55fb5bf4-x86.cache-2
b2693000-b2699000 r--s 00000000 08:03 264989 /var/cache/fontconfig/0f34bcd4b6ee430af32735b75db7f02b-x86.cache-2
b2699000-b269a000 r--s 00000000 08:03 264983 /var/cache/fontconfig/4794a0821666d79190d59a36cb4f44b5-x86.cache-2
b269a000-b26b1000 r--s 00000000 08:03 264982 /var/cache/fontconfig/365b55f210c0a22e9a19e35191240f32-x86.cache-2
b26b1000-b26b3000 r--s 00000000 08:03 264979 /var/cache/fontconfig/de9486f0b47a4d768a594cb4198cb1c6-x86.cache-2
b26b3000-b26b9000 r--s 00000000 08:03 264964 /var/cache/fontconfig/d52a8644073d54c13679302ca1180695-x86.cache-2
b26b9000-b26bc000 r--s 00000000 08:03 264950 /var/cache/fontconfig/6386b86020ecc1ef9690bb720a13964f-x86.cache-2
b26bc000-b26c0000 r--s 00000000 08:03 262694 /var/cache/fontconfig/089dead882dea3570ffc31a9898cfb69-x86.cache-2
b26c0000-b26c2000 r--s 00000000 08:03 262688 /var/cache/fontconfig/e13b20fdb08344e0e664864cc2ede53d-x86.cache-2
b26c2000-b26c3000 r--s 00000000 08:03 265267 /var/cache/fontconfig/e9e44584608a73233979f764b5f9dd81-x86.cache-2
b26c3000-b26c4000 r--s 00000000 08:03 262681 /var/cache/fontconfig/b5a4f3f568a71026ccdc6a3a51afa9b4-x86.cache-2
b26c4000-b26c5000 r--s 00000000 08:03 265263 /var/cache/fontconfig/bf1f9632594a1fa28e2cf4d7888deffe-x86.cache-2
b26c5000-b26c7000 r--s 00000000 08:03 265262 /var/cache/fontconfig/b8613a33de00eecd32d5a94c3c617829-x86.cache-2
b26c7000-b26ca000 r--s 00000000 08:03 265242 /var/cache/fontconfig/b21a91cee725896328b8cee8091cf747-x86.cache-2
b26ca000-b26d3000 r--s 00000000 08:03 265241 /var/cache/fontconfig/fd9416c4b92f07c6f59a3a8cf496e9dc-x86.cache-2
b26d3000-b26d6000 r--s 00000000 08:03 265240 /var/cache/fontconfig/059138ec877db160474b4d5de1248d14-x86.cache-2
b26d6000-b26d7000 r--s 00000000 08:03 265239 /var/cache/fontconfig/f5a93ac943883aa0fd9a7bfe0f6ec3c1-x86.cache-2
b26d7000-b26d9000 r--s 00000000 08:03 265237 /var/cache/fontconfig/118d8d5311348bbdf5fe3b106d7c13d4-x86.cache-2
b26d9000-b26da000 r--s 00000000 08:03 265234 /var/cache/fontconfig/a1131b7be650f9abae4907495aa5815d-x86.cache-2
b26da000-b26df000 r--s 00000000 08:03 265229 /var/cache/fontconfig/8ab5f685cd6d8ba67c37c908faf08172-x86.cache-2
b26df000-b26e3000 r--s 00000000 08:03 265227 /var/cache/fontconfig/0f32d3adc6a232110812e17374eaa446-x86.cache-2
b26e3000-b26e5000 r--s 00000000 08:03 265226 /var/cache/fontconfig/7b4a97c10f6c0166998ddfa1cf7392fb-x86.cache-2
b26e5000-b26e8000 r--s 00000000 08:03 265219 /var/cache/fontconfig/61c830dfac3fd78a12654da5e9ba3f56-x86.cache-2
b26e8000-b26e9000 r--s 00000000 08:03 265218 /var/cache/fontconfig/e0f9e95429e756d56293ed4d63866094-x86.cache-2
b26e9000-b26ea000 r--s 00000000 08:03 265210 /var/cache/fontconfig/892f88ea27b235637f494d515247eddd-x86.cache-2
b26ea000-b26ec000 r--s 00000000 08:03 265197 /var/cache/fontconfig/4123634e9c08547d899d0aaff05ebe69-x86.cache-2
b26ec000-b26f2000 r--s 00000000 08:03 265192 /var/cache/fontconfig/142ecfc435bad6f1fbc2648c1119d5eb-x86.cache-2
b26f2000-b26f8000 r--s 00000000 08:03 265190 /var/cache/fontconfig/102e5142c2e9e50c5e8ece26694a2dad-x86.cache-2
b26f8000-b26f9000 r--s 00000000 08:03 265169 /var/cache/fontconfig/92a571655fb1c0ec1c4d6f496220600a-x86.cache-2
b26f9000-b2701000 r--s 00000000 08:03 264256 /var/cache/fontconfig/a960c40fc9306f090224a04585f8a963-x86.cache-2
b2701000-b2706000 r--s 00000000 08:03 265167 /var/cache/fontconfig/9404ff413c67fc2a1526fd14eb4163a8-x86.cache-2
b2706000-b270a000 r--s 00000000 08:03 264254 /var/cache/fontconfig/b3fedf7c409f006ca1a6fceffceb77cf-x86.cache-2
b270a000-b2710000 r--s 00000000 08:03 262723 /var/cache/fontconfig/6330322105e0c4105d7c7a6ea2974107-x86.cache-2
b2710000-b2770000 rw-s 00000000 00:09 11993110 /SYSV00000000 (deleted)
b2770000-b27d0000 rw-s 00000000 00:09 11960340 /SYSV00000000 (deleted)
b27d0000-b27e0000 r-xp 00000000 08:03 1361005 /usr/lib/openoffice/program/libfileacc.so

thank you
cheers

Revision history for this message
Mackenzie Morgan (maco.m) wrote :

I can't reproduce this.

What's the output of: ldd /usr/lib/openoffice/program/ooqstart

Revision history for this message
clooch (clooch3) wrote :

here it is:

~$ ldd /usr/lib/openoffice/program/ooqstart
        linux-gate.so.1 => (0xffffe000)
        libglib-2.0.so.0 => /usr/lib/libglib-2.0.so.0 (0xb7e55000)
        libX11.so.6 => /usr/lib/libX11.so.6 (0xb7d64000)
        libc.so.6 => /lib/tls/i686/cmov/libc.so.6 (0xb7c19000)
        libXau.so.6 => /usr/lib/libXau.so.6 (0xb7c16000)
        libXdmcp.so.6 => /usr/lib/libXdmcp.so.6 (0xb7c11000)
        libdl.so.2 => /lib/tls/i686/cmov/libdl.so.2 (0xb7c0d000)
        /lib/ld-linux.so.2 (0xb7f22000)

Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in openoffice.org.

Revision history for this message
portseven (portseven) wrote :

Am getting the same issue with Gusty and Impress on a Thinkpad x60s, Intel Centrino Duo with 1GB. Can't post debug output that the moment but will add later

Revision history for this message
Gert Kulyk (gkulyk) wrote :

Are you using a non-ubuntu packaged gtk-theme (e.g. from gnome-look.org) or the Crux-theme? If so, please change the theme to e.g. clearlooks or human and try to reproduce the bug. There is a known issue with openoffice.org and broken gtk-themes.

Revision history for this message
portseven (portseven) wrote :

OK, that workaround is good for me, I was using the Crux theme. Set it back to human and Impress is launching OK now.

Thanks from me, and I shall monitor the other bug

Revision history for this message
Daniel Hahler (blueyed) wrote :

> There is a known issue with openoffice.org and broken gtk-themes.
It rather seems OOo is broken and only some themes trigger it (according to the upstream bug report's title).
Marking as duplicate.

Changed in openoffice.org:
assignee: nobody → blueyed
status: New → Invalid
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